China Gorman

For more than 25 years, China Gorman has held strategic business leadership roles in the human capital management sector. She's currently the CEO for Great Place to Work, a company dedicated to improving society by helping companies create better workplaces. Well known for her tenure as Chief Operating Officer and interim CEO of SHRM (the Society for Human Resource Management), China also held the posts of President of DBM North America, and President of Lee Hecht Harrison, the global consulting division of Adecco, which became the performance leader in its industry under her leadership. Read her blog at, and contact her at

Articles by China Gorman

HR Insights, HR Management

The Video Technology Boom — Why It’s Becoming HR’s Tool of Choice

A recent global survey, Global View: Business Video Conferencing Usage and Trends, conducted by Redshift Research on behalf of Polycom, Inc.,  dives into recent shifts in the way HR is communicating and shaping business culture.

Data for the report was collected from 1,205 business decision makers in four regions and 12 countries. Major discoveries of the report included the ways Human Resource executives perceive and are using video and video conferencing technology.

The data suggests that a move towards video provides advantages for talent management, staffing, training, productivity and flexible work enablement. Read more…

HR News & Trends, Talent Management

What Does Talent Want? A Strong Brand and a Great Place to Work


A look at LinkedIn’s recently released Talent Trends 2014 report provides some interesting data about what’s on the minds of today’s professional workforce.

As the study confirms, we live in an age of unprecedented transparency: “More job opportunities are viewable online, and the available context – information on the company, its culture, and the team including the hiring manager – has never been richer.

LinkedIn’s platform itself proves this point, and this ever-increasing transparency is certainly changing the landscape of talent acquisition. It asks to us to consider how the talent, people, are approaching and considering new careers. Read more…

HR News & Trends, Leadership

The Leadership Drought: Why It’s the No. 1 Issue for Organizations Today

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Last week, I discussed one of the trends (re-skilling HR teams) called out in Deloitte’s annual Global Human Capital Trends report for 2014.

Recently released and influenced by the work of Bersin by Deloitte, the report examines 12 trends that represent the way employees today are driving their organizations to innovate and transform human capital practices.

The report, as usual, is full of interesting data on human capital management trends and observations about the impact of those trends. It is definitely worth a read.

This week, I’d like to look at another top talent issue facing organizations around the world as identified by Deloitte: leadership. Read more…

HR Management, HR News & Trends

Deloitte’s Report Is Clear: Business Leaders Don’t Think HR is Up to Snuff

Deloitte report

Deloitte’s annual Global Human Capital Trends Report for 2014 is out.

Influenced by the work of Bersin by Deloitte, it examines 12 trends that represent the way employees today are driving their organizations to innovate and transform human capital practices.

The report, Global Human Capital Trends 2014: Engaging the 21st Century Worker, surveyed 2,532 business and HR leaders in 94 countries around the world over several months, also drawing upon past research on global business challenges in HR, leadership, and talent management.

The result of the report is a wealth of data on human capital strategies in the 21st century workplace that can be examined for perspective and insight into our own organizations and strategies. Read more…

HR Management, Talent Management

Diversity in the Workplace: It’s No Longer Just the Right Thing to Do

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A recent study by the Economist Intelligence Unit, sponsored by SAP and SuccessFactors, explores the challenges of managing an increasingly diverse workforce while highlighting the importance of diversity as a strategic business advantage.

The global study, Values-based Diversity, surveyed 228 executives responsible for designing and developing their organization’s human resources strategy, where 53 percent of respondents were very senior – either CEO’s or board members.

As the study explains, many diversity initiatives in the last two decades involved a focus on demographic factors, such as gender and race, or “inherent” diversity. Today, there is a wider awareness that the diversity focus should also consider values like cultural fluency, global mindset, language skills etc., or “acquired’ diversity. Read more…

Benefits, Talent Management

The Myth of Work-Life Balance: What Does It Say When the U.S. is No. 29?

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According to the 2013 Better Life Index by OECD (the Organization for Economic Co-Operation and Development) we’re still fighting the battle to find balance between work and our personal lives.

Out of the 36 countries ranked on the 2013 Better Life Index, the U.S. came in at No. 28 for work-life balance, behind almost all the countries in Europe as well as Brazil, New Zealand, and Canada. Australia fell just behind the U.S at No. 29.

The top three countries for work-life balance were Denmark at No. 1, the Netherlands at  No. 2, and Norway at No. 3. Read more…

Benefits, Talent Management

Doing Good Is Good: How Volunteering Makes For a Healthier Workforce

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Many companies have health and wellness programs in place for employees, whether it be through cash based wellness-incentives or physical programs like exercise classes, challenges, or health seminars, and this trend is on the rise.

According to a 2013 report from Fidelity Investments and the National Business Group on Health, 86 percent of employers offered wellness-based incentives to employees in 2013, up 29 percent from 2009.

It’s hugely positive that companies are emphasizing a focus on employee health and wellness, and what’s even better news? It’s likely many businesses have programs in place that they may not even know serve to keep their employees healthy! Read more…

Talent Management, Training & Development

Investing in Employees: Smart Companies Are Increasing Their L&D Budgets

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A 2014 report from Bersin by Deloitte, The Corporate Learning Factbook 2014: Benchmarks, Trends, and Analysis of the U.S. Training Market relays some positive information regarding investment in employee development.

It says that businesses increased training budgets by an average of 15 percent last year, reflecting the highest growth rate in this area in the last seven years. It’s also likely that as the economy continues to mend, organizations are able to reinvest in areas that experienced significant cost cutting during the downturn.

At a time when there is discussion of a lack of specified skills in the talent pool, this would appear to be welcome news, particularly because this investment applies not only to short-term training. Read more…

HR Insights, HR Management

HR and Sustainability: There Needs to Be More Leading by Example

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According to results from an annual sustainability survey by BSR and GlobeScan — the State of Sustainable Business Survey 2013, which provides insights into the world of sustainable business and tracks the successes and challenges faced by corporate sustainability professionals — HR is one of the least engaged corporate functions when it comes to sustainability.

Respondents of the survey ranked human resources as only 34 percent engaged when it came to their companies’ CSR and sustainability commitments in 2013. This is a 3 percent drop in engagement levels since 2011.

However, HR is not the only corporate function recording low engagement when it comes to sustainability. Read more…

Talent Management, Training & Development

It’s High Time For Business to Start Investing in Millennials

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Failing to prepare … is preparing to fail. – John Wooden, legendary UCLA basketball coach

We constantly see media coverage discussing the business world’s negative perceptions of younger workers.

At times it seems like an unfair piling on for a generation that’s been bombarded with negative labels like entitled, unwilling to pay their dues, and unprepared. The good news is that much of the coverage is now discussing the reasons why such labels persist based on research, analysis and facts rather than a common starting point of “…when I was starting out …” Read more…