China Gorman

For more than 25 years, China Gorman has held strategic business leadership roles in the human capital management sector. She's currently the CEO for Great Place to Work, a company dedicated to improving society by helping companies create better workplaces. Well known for her tenure as Chief Operating Officer and interim CEO of SHRM (the Society for Human Resource Management), China also held the posts of President of DBM North America, and President of Lee Hecht Harrison, the global consulting division of Adecco, which became the performance leader in its industry under her leadership. Read her blog at ChinaGorman.com, and contact her at china@chinagorman.com.

Articles by China Gorman

Recruiting and Staffing, Talent Management

A Good Look Into Referrals and Why You Must Treat Candidates Right

© thinglass at Fotolia

There is a robust conversation in the talent arena about the “candidate experience,” led largely by Gerry Crispin and Elaine Orler, founders of the Talent Board and the Candidate Experience Awards (#CandE).

There are lots of opinions about whether ensuring that candidates for hire have a high quality experience is meaningful. Some think the juice isn’t worth the squeeze. But I think most believe treating candidates like consumers is smart business. Read more…

HR Technology

Getting a Fix on What Makes an HR Tech Implementation Really Work

© itestro - Fotolia.com

Last month I wrote about the inaugural report issued by the analysts at KeyInterval Research. (You know them as John Sumser and William Tincup.)

They have an ambitious research publication agenda – one report a month. And here’s why I like what John and William are doing:

KeyInterval is an experiment. It is our goal to stay experimental for the life of the company. With each new report, we’re experimenting with survey methodology, data sourcing, data screening, the mix of qualitative and quantitative information, and the edges of HR Technology practice. It is a search for standard practices. We are more interested in what practitioners do than what some self-appointed guru thinks they should do. Our goal is to understand the actual experience of the people who use HR Technology.” Read more…

HR News & Trends, Leadership

Study Finds Link Between Talent, Leadership and Financial Performance

bsg

The relationship between talent and financial performance has been an “intuitive” given to enlightened leaders for a long time.

Thanks to recent work by Boston Consulting Group (BCG) it’s no longer intuitive. The data are in and they are convincing. Boston Consulting Group released its Global Leadership and Talent Index survey of 1,263 CEOs and HR directors of global companies in 85 countries.

The results are compelling to say the least. Read more…

HR News & Trends, Talent Management

The Win-Win When Companies Start Leveraging Baby Boomers

boomers

I’m a Baby Boomer, born smack-dab in the middle of my generation. And I’m beginning to concretely think about the answers to questions like:

  • What is the legacy that my career will leave behind?
  • What kinds of work do I really want to do going forward?
  • What will retirement look like for me?
  • When will I want to retire (because it certainly is the last thing on my mind now …)? Read more…
HR Insights, HR Management

Yes, HR Research May Really Be Marketing, But There’s Still Value to It

Evidence based HR

I’m mindful of Laurie Ruettimann’s blog post from a couple of weeks ago where she put it straight out – HR Research Isn’t Research: It’s Marketing.

She ends her post with this:

Remember — today’s HR research is marketing, wrapped up in survey data, presented for consumption as sales collateral.”

And, of course, she’s right. Read more…

HR News & Trends, Talent Management

Ethical Sourcing: If It’s Good For Coffee, It’s Good For Talent, Too

Starbucks_barista

I read in the newspaper yesterday morning that Starbucks has achieved an incredible milestone for the ethical sourcing of virtually all its coffee – 99 percent!

This means that more than 400 million pounds of coffee served globally meets really tough economic, environmental and social standards for growers from whom they buy their coffee.

According to Starbucks’ website, they take a “comprehensive approach to ethical sourcing, using responsible purchasing practices; farmer support; economic, social and environmental standards; industry collaboration and community development programs.” And it’s all verified by third parties like C.A.F.E. (Coffee and Farmer Equity) Practices, Fair Trade and Certification Global Services. Read more…

HR Insights, HR Technology

Some Answers to HR Technology Questions No One Else Is Asking

123RF Stock Photo

I love finding new sources of information that shine a light on how organizations can achieve better business results through better people practices.

This month I found a new source – although the principals are old friends – that is going to make important contributions in the use of HR technology in the improvement of business outcomes.

If you haven’t heard of Key Interval Research, you most certainly have heard of John Sumser and William Tincup, the founders and principal analysts. And if you haven’t seen the first of their monthly research reports, let me introduce you to The Ideal Vendor Relationship. Read more…

Global HR, HR News & Trends

Studies Show the Shaky Educational Foundation of Our Gen Y Workforce

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It’s the definition of a counter-intuitive statement: The Millennial generation has attained the highest levels of education of any previous American generation, yet on average demonstrates weak skills in literacy, numeracy, and problem solving in technology-rich environments compared to their international peers.

This is a tough realization to stomach for a number of reasons.

Not only is it disheartening to hear, and confusing considering the exorbitant and rising costs of education in the U.S., but Millennials are estimated to make up 50 percent of the employee population by 2020 and will shape the economic, political and social landscape for years to come (so their skills are important, to say the least). Read more…

Classic TLNT

Think We Have Skills Shortages Now? Just Wait Until We Get to 2020

123RF Stock Photo

Editor’s Note: Readers sometimes ask about past TLNT articles, so every Friday we republish a Classic TLNT post.

Skills shortages in 2020 will rise to an entirely new level.

And I’m not talking about STEM skills, although they’re critical. Or the ability to speak multiple languages, which needs to be more common in the U.S. Or even the readiness of college graduates to take a place in the economy, which a majority of employers report is lacking.

I’m talking about the skills that the globally-connected, superstructured, computationally focused, smart-machine powered organizations of the future staffed by longer living and working, new media-using employees will require. Read more…

HR News & Trends

Deloitte’s New Human Capital Survey Should Be a Wake-Up Call for HR

gx-cons-hc-human-capital-trends-leadership-promo-2015

Deloitte recently released its 2015 Global Human Capital Trends report, their annual comprehensive study of HR, leadership, and talent challenges compiled using data from surveys and interviews taken by 3,300 plus HR and business leaders in 106 countries around the world.

The report identifies 10 major trends that emerged from the most current research, and cites the capability gap (measuring the distance between the importance of an issue and organizations’ readiness to address it) associated with each, as well as practical ideas for how to help organizations combat theses challenges. Read more…