Derek Irvine

The VP of Client Strategy and Consulting at Globoforce (www.globoforce.com), Derek Irvine is one of the world’s foremost experts on employee recognition and engagement, helping business leaders set a higher vision and ambition for their organizations. As a renowned speaker and co-author of Winning with a Culture of Recognition, he teaches companies how to use recognition to proactively manage company culture. Contact him at irvine@globoforce.com.

Articles by Derek Irvine

Global HR, Rewards & Recognition

Work Friendships: They Improve Productivity and Job Satisfaction

123RF Stock Photo

Following on my post yesterday (What Do Workers Everywhere Want Most? To Be Valued and Appreciated) about global employee research showing that “appreciation for my work” is the most important job aspect for employees, I wanted to share the findings of the Globoforce 2014 UK and Ireland Workforce Mood Tracker survey.

The findings are consistent with what we see in the U.S., with employees highly valuing relationships at work but feeling unsupported by the organization in building those relationships more deeply.

This year’s survey shows that organizations would benefit greatly from celebrating their employees’ dedication to the company, as well as the strong bonds people form while at work. Read more…

Global HR, Rewards & Recognition

What Do Workers Everywhere Want Most? To Be Valued and Appreciated

123RF Stock Photo

They are different in [insert country other than your own.] They want different things than we do.”

How true do you believe that statement to be? Do you wonder if anyone’s recently tried to quantify those perceived differences or, better yet, find the commonalities?

This Fall, the Boston Consulting Group (BCG) and The Network did just that in their Decoding Global Talent report, which aggregated 200,000 survey responses on global mobility and employment preferences from employees in 189 countries. The survey primarily looked at what would make employees willing to work abroad, regardless of home country.

But one particular finding struck me as most enlightening – regardless of desire to relocate, all respondents “are putting more emphasis on intrinsic rewards and less on compensation.” Read more…

Rewards & Recognition

The Platinum Rule of Recognition: It’s All About Them – Not You!

platinum-rule1

The Golden Rule – “Do unto others as you would have them do unto you” – is a good philosophical approach to life.

But it doesn’t fully apply to employee recognition.

Too often, when we think about appreciating and recognizing others for contributions, work well done, or results, we think about how wewould want to be recognized. But that ignores the needs and desires of the person we are trying to honor.

And isn’t that really the point of recognition? To make the recipient feel valued, noticed and appreciated, and not to toot our own horn? Read more…

Rewards & Recognition, Talent Management

Engagement Matters, But It Is REALLY Critical in Health Care

Health care communications

Employee engagement is critical to customer satisfaction.

This has been proven by study after study. And engagement is critical in any industry from retail to manufacturing to high-tech to pharmaceuticals.

But personally, if I had to pick an industry in which I’d want employee engagement to be particularly high due to its impact on me as a customer, that industry would be health care. Read more…

Talent Management

Open Offices? They May Actually Be Damaging Employee Productivity

Illustration ny istockphoto.com

Compensation and benefits covers a lot of ground. Can we consider it to also, well, literally cover ground?

I’m asking this after a recent dinner with close friends.

Jane works for a very large, multi-national high technology company. She’s been with this company more than two decades as a very highly educated and skilled engineering professional. During that time, she’s changed desk locations, offices, even states (having moved between coasts of the United States).

But it’s her latest move that’s causing her the most problems. Read more…

Rewards & Recognition, Talent Management

Improving Engagement: Sometimes, It Just Takes a Little More Recognition

123RF Stock Photo

Last week, I shared information showing that increasing employee engagement is one of the best ways you can help secure corporate information. Today, I’m following up with how to increase employee engagement based on the latest from Aon Hewitt.

Last week Aon Hewitt released its annual Best Employers in Canada list. Overall, Canadian employees are more engaged (65 percent engaged) than their U.S. and global counterparts (61 percent for both). Best employers in Canada averaged 77 percent employee engagement (versus 58 percent for other employers).

This is lovely news for Canadian employers, but what does it mean? What mechanism does Aon Hewitt use to determine employee engagement? Read more…

HR Management, Talent Management

How Great Engagement Can Improve Your Information Security

Computer Security

What’s on the list of “top concerns” for your organization?

I’m willing to wager that security makes the list, and it’s likely it is near the top.

Driving recently, I heard a news story about the switch in thinking in tech companies in recent years. Just a few years ago, the idea of hiring “white hat hackers” to find bugs and security weaknesses was verboten. Now, this type of employee is in high demand. Read more…

Classic TLNT

Two Lessons We Should Have Learned in Management 101

© HP_Photo - Fotolia.com

Editor’s Note: Readers frequently ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.

An interesting book that was quite popular in America in the late 1980s was All I Really Needed to Know I Learned in Kindergarten.

The book was a collection of musings, including the title piece, which gave referenced key life lessons such as: “play fair,” “don’t hit people,” and “clean up your own mess.”

I often think we forget these major life lessons we learned when we were young when we enter the world of business. And that is unfortunate, indeed. What would be the Management 101 equivalent? Read more…

Culture, Talent Management

The Art of Perseverance: Why “True Grit” Is Key to Successful Workforce

True Grit

When you hear words like “grit,” “determination” and “self-control,” what emotion does that conjure up in you? I’d be willing to guess that emotion wouldn’t be “positivity.”

And yet, the Positive Psychology Center at the University of Pennsylvania is where MacArthur Foundation “genius” award winner Angela Lee Duckworth leads the research into how just those attributes of “grit” translate into greater success than talent or IQ. Read more…

Classic TLNT

3 Keys to Being a Good Boss – It’s About Presence, Praise & Promise

best-boss

Editor’s Note: Readers frequently ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.

Today’s post is inspired by this one on small gestures made by good bosses, especially those at the most senior level.

It’s also inspired by a sneak-peek I got at the results of our latest Workforce Mood Tracker survey, which showed employees would rather have a better boss than more money in their paycheck.

That caused me to think about the characteristics of a better boss. While there are many, these three seem to rise to the top continually: Read more…