Derek Irvine

Derek Irvine is Vice President, Client Strategy & Consulting Service at Globoforce, a global provider of strategic employee recognition and reward programs. In his role as a thought leader for employee recognition at Globoforce, Derek helps clients set a higher ambition for global, strategic employee recognition, leading consultative workshops and strategy setting meetings with such organizations as Avnet, Celestica, Dow Chemical, Intuit, KPMG, Logica, P&G, Symantec, and Thompson Reuters. Contact him at irvine@globoforce.com.

Articles by Derek Irvine

HR News & Trends, Talent Management

Remembering the Work of So Many “Average” Heroes in Boston

si-boston-marathon-cover

Today is a solemn day of remembrance and tribute.

Our U.S. headquarters is located near Boston, and several of our employees are regular runners of the Boston Marathon. Last year was a brutal, heart-wrenching blow to all of us, but of course, no more so than to those who lost loved ones or survived the horrific events one year ago today.

In honor of those who remain Boston Strong, I’d like to focus on the average people. Read more…

Classic TLNT

The Steve Jobs Effect: Do “Jerk” Bosses Always Rise to the Top?

Steve-Jobs-as-a-Genius…-and-a-jerk-Macworld-Australia

Editor’s Note: Sometimes readers ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.

A disturbing news trend I’ve been seeing during the last several months since the untimely death of Steve Jobs is the rise of the “jerk” boss – an aggressive, in-your-face, even insulting management style being necessary to not only get the “best” out of people, but also to rise to the highest career levels.

This Washington Post article makes the point well, elucidating why it is that people in power choose the path of the jerk: Read more…

HR Management, Talent Management

Love at Work? Don’t Freak Out – Here Are 3 Ways to Get It Right

Photo by istockphoto.com

Love at work. If you’re in HR and reading that statement, likely you shuddered, even just a little.

Usually, “love at work” means some kind of relationship gone wrong, necessitating a new policy about relationships in the workplace, etc.

But new research out of Wharton (and reported in Knowledge@Wharton) shows, rather, we should be encouraging love at work, particularly a form of love called “companionate love.” Read more…

Culture, Rewards & Recognition

The Challenges in Merging Different Company Cultures

Mergers

Mercer periodically puts out terrific infographics summarizing research around a particular topic. The most recent is “People Issues Affect M&A Transactions More Than Ever” (see it below or click through here).

Notice in particular the last two charts showing how neglected company culture is during M&A, with these two major takeaways.

1. Culture most neglected across the board

The red chart shows nearly all regions of the world agree culture is largely ignored during the M&A process. This is detrimental not only post-M&A, but during as well. Read more…

HR Management, Leadership

3 Things That Will Help You Become an Exceptional Manager

Rating

In my most recent post on Compensation Café, I referenced a quote from Don Knauss, CEO of Clorox, about the “head” part of leadership.

In Don’s terms, the “head” is focused on, well, focus – how you communicate to and reinforce for employees the tightly focused priorities need for organizational success.

Today, I’m digging deeper into the same interview with Don Knauss to look at the “heart” part of leadership. Read more…

Rewards & Recognition, Talent Management

It’s Not Enough to Thank Employees – You Must Show Appreciation, Too

123RF Stock Photo

It’s no surprise to regular readers that my favorite topic of conversation on this blog is how we can all do a better job of sharing our appreciation for each other’s efforts at work and, more importantly, why it’s important we do so.

Of course there are right ways and wrong ways of doing this in terms of the practical act of telling someone “thank you.” But we must also never forget there’s more to recognizing others.

“Corner Office” column in The New York Times served as a reminder in which Avinoam Nowogrodski, chief executive of Clarizen, discussed his management style. Throughout his interview, these three foundational methods of employee recognition are quite clear: Read more…

Rewards & Recognition, Talent Management

5 Things to Consider From Reactions to Employee Appreciation Day

employee_appreciation_day

In honor of Employee Appreciation Day on March 7, my CEO Eric Mosley shared 10 Tips for Recognizing Employees on Boston.com, the online version of The Boston Globe.

Many of the tips are familiar, I’m sure, to readers of this blog, with ideas for making recognition, frequent, specific, timely and crowdsourced. Please do read the tips, as Eric’s added insight I found particularly helpful.

Perhaps as interesting, however, are the comments to the slide show. Readers were invited to “Share: How is your office celebrating Employee Appreciation Day?” Read more…

Classic TLNT

Here’s Why Company Values Are So Incredibly Important

© laurent hamels - Fotolia.com

Editor’s Note: Sometimes readers ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday. 

Following on my recent post about why company culture is important (from the viewpoint of two experts), today I’m sharing why company values are important, from the viewpoint of two CEOs.

Lesson 1: Developing Values is a shared exercise

From Ken Rees, president and chief executive of  Think Finance (in the New York Times Corner Office column): Read more…

Rewards & Recognition

3 Ways That JetBlue Gets the Most Out of Social Recognition

JetBlue

During my career as an employee recognition strategist and consultant, I’ve had the honor and privilege of working with many truly innovative and forward thinking company leaders who want to do right by their employees.

These people, and the companies they work for, are deeply invested in the helping their employee engage more fully in their work, thereby delivering a more satisfying experience for their customers and communities.

JetBlue is an excellent example of this attitude and approach. Mike Elliott, JetBlue’s vice president of crew relations, was recently interviewed by Erin Osterhaus for  Software Advice. In the interview, Mike shared three tips to get the most out of social recognition. (Quoting below) Read more…

Rewards & Recognition, Talent Management

The Big Benefits You Can Get From Remaking Performance Reviews

123RF Stock Photo

It must be nearing annual performance review season, because my reader is filling up with news articles and blog posts on the topic – all of them reiterating just how broken the traditional process is.

Why is the traditional annual performance appraisal broken?

There’s several reasons, including too much emphasis on feedback from just one person (the manager) and far too infrequent giving of needed feedback (both praise and constructive refocusing). Read more…