
I was chatting with some talent acquisition leaders at the recent ERE conference when I mentioned an innovative application being demo-ed by one of the vendors. It uses automated voice analysis to screen and help select customer service reps.
Almost instantly came OFCCP (Office of Federal Contract Compliance Programs) and EEOC (Equal Employment Opportunity Commission) objections, and near unanimous declarations of opposition to the tool. This is before anyone knew much about it.
What reminded me of this conversation was a report I came across a while ago. HR professionals chose their career, the report says, primarily because they “want to help people grow and develop.” Next, and way down the scale, was business growth and development as a career choice driver. Read more…






























“Brett --- thanks for your insight. I can't think of anything to add!”
— jacque vilet on The Recruiting Dilemma: Do You Look for Cultural Fit, or for Innovation?, 15 hours ago
“In my experience, it's most effective to have a neutral person asking the questions. That could be an online survey, . . . ”
— Seth McColley on Exit Interviews: The 2nd Most Worthless Activity HR Has to Handle, 17 hours ago
“Great post Reese. I think the employer plays a huge part in creating the type of environment that facilitates . . . ”
— Lisa Shelley on The Employee Engagement Choice: Is It a Job, a Career, or a Calling?, 18 hours ago
“Yes, Megan! So true. They see "job hoppers" as unstable. The reality is we don't live in . . . ”
— Brett W. Gould on The Recruiting Dilemma: Do You Look for Cultural Fit, or for Innovation?, 20 hours ago
“Thanks for sharing your thoughts, Jacque. You touched on something I think is very important. "Pace". Speed of . . . ”
— Brett W. Gould on The Recruiting Dilemma: Do You Look for Cultural Fit, or for Innovation?, 20 hours ago