Simplicity is hard.
Well, it may not solve everything, but stop and think about how complexity gets in the way of so much of what we do. Organizations are confusing, strategies are misunderstood and the customer experience is disjointed.
It turns out that simplicity is hard. It’s easier to bolt on the new technology to the old version, add four more slides to the 72 page slide deck and narrow down to the top 25 critical initiatives for 2013. Finding the simple truth is difficult and so we punt.
Simplicity takes clarity, honesty, unbelievable discipline and intelligence. Any one of these alone can stop us dead in our tracks – much less all together. It often takes more than one person to achieve simplicity. And, oh by the way, we have a deadline. Read more…