Paul Warner

Paul Warner is the Director of Consulting Services at DecisionWise, a management consulting firm specializing in leadership and organization development using assessments, feedback, coaching, and training. . He's a leadership consultant and expert in the field of coaching, assessment, and organization change and development.

Articles by Paul Warner

Talent Management

Hourly Workers: An Often Overlooked, Underdeveloped Resource

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Last week I had the good fortune to work with a very successful organization that has operated in the retail space for over 100 years.

The average tenure of the company’s executive team is 15 years, with its Vice President of Operation (let’s call him David) having been at the company during his entire 25-year career.

David told me a remarkable story of joining the company as a janitor (his official title in 1988), working as an hourly employee during the night shift. I asked him about the factors that contributed to his advancement, to which he responded, “I have always had good bosses that believed in me.” Read more…