Scott Span

Scott Span, MSOD, is CEO & Lead Consultant of Tolero Solutions , an organizational improvement and strategy firm. He helps clients in facilitating sustainable growth by connecting and maximizing people --> performance --> profit™, developing people and creating organizations that are more responsive, productive and profitable. You can follow him on Twitter, or contact him via email at scott.span@tolerosolutions.com.

Articles by Scott Span

Leadership

A Papal Lesson on How to Be a Successful Leader by Being Yourself

time-person-of-the-year-cover-pope-francis

He was once a bouncer at a nightclub. He admits to accidental cursing. And drives an old car.

How surprised are you that I’m talking about the Pope?

Yes,the leader of the Catholic Church even admitted to snagging a rosary from a dead priest. Yet he is very popular.

Well, it’s because most people feel he is real. That he demonstrates its ok to make mistakes. We’re human, right? Read more…

Talent Management

Going For the Gold: Team Building Lessons From the Winter Olympics

Sochi olympic medal

With the Winter Olympics coming to a close, it’s a perfect time to reflect on the importance of teamwork – and how working together as a team can help your business go for the gold!

Sure, you’re work isn’t being completed on a ski slope or an ice rink, but it is being completed on a platform for the world of your employees and customers to see. Creating a great team isn’t easy!

Successful teams excel in three core areas: Read more…

Best of TLNT

Employee Retention Doesn’t Just Happen: Five Keys to a Clear Strategy

© gstudio - Fotolia.com

Editor’s note: TLNT is continuing an annual tradition by counting down the most popular posts of the year. This is No. 39. Our regular content will return in January.

What employee retention strategies do you use to engage and retain employees?

Research from the Bureau of Labor Statistics bureau show that the average American will hold around 11.3 jobs during their working years. The average number of jobs held is actually going up — especially with Millennials. Eleven (11) may seem like a really high number, however that depends on various factors, including the work you do, and what generation you are from.

Employee retention doesn’t just happen. Read more…

Talent Management

5 Ways to Help Fix the Employee Engagement Blues

© Yuri Arcurs - Fotolia.com

True fact: as the weather gets drearier across America, so do workers’ levels of engagement.

How do you increase employee engagement?

In fact, according to a recent Gallup poll,only 30 percent of workers feel engaged with their current job. And not just that: estimates show that this disengagement costs U.S. companies close to $500 billion a year. Ouch.

Yes, the economy is not in the best shape. Jobs are harder to come by than in the past. People are being overworked and or not utilized in the best ways possible.

But not all performance and engagement issues can be blamed on the economy. Read more…

HR News & Trends, Leadership

Do We Have a Government Shutdown or a Leadership Slowdown?

123RF Stock Photo

This history of the United States is full of leadership lessons — many great moments, and many what-not-to-do moments.

We’re in the midst of one of those what-not-to-do moments right now. From sequestration to the current government shutdown, it’s no wonder the United States Congress is facing a massive amount of criticism from the American people.

We’re supposed to view our leaders as, well, leaders. The beautiful thing about a democracy is that we get to choose (well, at least cast a vote for) who represents us in making decisions that affect the population.

Sure, not everyone agrees on the same issues, or sees things from the same viewpoint, but in a democracy that’s OK. Most democratic political systems allow, and even support and expect, that elected officials share dialogue prior to decision-making. Read more…

HR Management, Leadership

Promoting Teamwork? It May Be the Key to Your Organization’s Success

Teamwork

We learn at an early age the importance of working as a team. From Little League baseball to group projects in college, teamwork is usually encouraged in a major way.

In the competitive nature of the business world, teamwork is something that seems to easily get lost. There often is something of a knee-jerk negative reaction to the word “team project.” Teams mean dealing with different work styles, personality types, and competing for attention and recognition.

Resistance is often high; people sometimes feel as though spending time and effort working in teams can be a nuisance. And on top of that, time is often not spent in developing relationships amongst team members that can lead to trust and increased productivity. \

So it’s no wonder that people can resist working in teams. Regardless, teamwork is an important a part of the workplace experience which we can’t escape. Read more…

Talent Management

Spock Had It Right: It’s About Infinite Diversity in Infinite Combinations

Spock-Hands

Why is creating a diverse team important? Do you know how to create diverse teams?

As the Vulcans say in Star Trek, “Infinite diversity in infinite combinations.” Diverse groups of individuals bring diverse ideas and experiences, diverse ideas and experiences contribute to increased sharing of thoughts and ideas, development of new solutions, and increased innovation.

All this contributes to maximizing people –> performance –> profit.

The workforce is changing – rapidly. About 50 years ago, offices were fairly homogenous and roles were often clearly established based on gender and race; watch early seasons of Mad Men, or the movie 9 to 5 and you’ll get the picture. Read more…

HR Management

Good Workplace Communication? It Means Good Workplace Performance

Photo illustration by Dreamstime.

Workplace communication isn’t easy.

Everything, from personal to business relationships, hinges on communication. Communicate too little, too much, or incorrectly and everything you’ve worked for can fall apart.

When people communicate properly, in a way that makes all parties feel heard, even conflict and criticism can be constructive and lead to positive results.

Humans are social creatures by nature. We work together, play together, and live together. Introverted or extroverted, we need to communicate on a daily basis with those around us. Read more…

Talent Management

Employee Retention Doesn’t Just Happen: Five Keys to a Clear Strategy

© gstudio - Fotolia.com

What employee retention strategies do you use to engage and retain employees?

Research from the Bureau of Labor Statistics bureau show that the average American will hold around 11.3 jobs during their working years. The average number of jobs held is actually going up — especially with Millennials. Eleven (11) may seem like a really high number, however that depends on various factors, including the work you do, and what generation you are from.

Employee retention doesn’t just happen. Read more…

HR News & Trends, Talent Management

No More Flex Work? Are You Freaking Kidding Me?

yahoo-sign

So those who may not know, Yahoo CEO Marissa Mayer recently announced that employees are no longer allowed to telecommute – at all.

I told myself I was going to stay out of it, take a step back, relax for a bit, watch and listen, and see what happens at Yahoo within the next few months and then add my two cents.

However the “implementer of organizational improvements” and organizational development practitioner parts of me just couldn’t bite my tongue any longer. So, here’s my take on the news.

“To successfully work with other people, you have to trust each other. A big part of this is trusting people to get their work done wherever they are, without supervision. It is the art of delegation…”Richard Branson Read more…