Classic TLNT

Classic TLNT

10 Hiring Secrets of Famous Coaches

phil-jackson-best-coach-ever

Editor’s Note: Sometimes, readers ask about past TLNT articles they may have missed. That’s why on Fridays we republish a Classic TLNT post some of you have asked about.

Tried-and-true recruiting and interviewing tactics are great, as long as they keep on working.

But would you know, really, if they weren’t? How can we imagine the team we didn’t build, or gauge the hypothetical performance of the passed-over candidate who seemed too anxious? We can’t, and that’s why recruiting and hiring decisions are so important. Read more…

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The Six Steps For Dealing With an Angry Employee

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Editor’s Note: Sometimes, readers ask about past TLNT articles they may have missed. That’s why on Fridays we republish a Classic TLNT post some of you have asked about.

Occasionally, into each life, a little rain must fall.

In this case, the “rain” is an unhappy employee; this isn’t an “if,” it’s a “when” because, when you deal with employees, eventually someone will feel unheard, uncared for, or mistreated.

Should this unhappy employee ruin your day? Quite the contrary. If this person takes the time, energy, and effort to speak up and air their grievances – you owe them a huge debt of gratitude. Read more…

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Is There a Good Way to Fire Someone? No, But Don’t Do It By Phone

youre_fired1

Editor’s Note: Sometimes, readers ask about past TLNT articles they may have missed. That’s why on Fridays we republish a Classic TLNT post some of you have asked about.

If there’s one thing that struck me this week about the firing of Yahoo CEO Carol Bartz, it’s this: Why would you fire a person, especially a CEO, over the phone, especially when you could do it in person?

This is something I know a little about because, yes, believe it or not, I had to do it once when I couldn’t be in two places at one time.

The Wall Street Journal had a story this week about how to fire someone — titled Bad Call: How Not to Dismiss an Employee—  and it was instructive not only because it was spun out of how the Yahoo Board handled the termination of their CEO, but because it had a laundry list of many of the things you absolutely don’t want to do when you are firing someone. Read more…

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The Unpaid Internship Dilemma: Everyone Loses in This Crackdown

The Labor Department crackdown on interns will cause issues for managers and HR departments. (Photo by istockphoto.com)

Editor’s Note: Sometimes, readers ask about past TLNT articles they may have missed. That’s why on Fridays we republish a Classic TLNT post some of you have asked about.

Pardon me while I shed a few tears for the end of college internships as we have known them.

The recent post here on TLNT by labor attorney Patti Weisberg of Walter & Haverfield couldn’t have been clearer: “If your company offers unpaid internships to students, take heed, (because) the U.S. Department of Labor has begun to crack down on employers that do not pay interns or do not pay them properly.”

Okay, I get that. People deserve to get paid for the work they do. However, I’m still troubled by the crackdown on unpaid internships because it threatens to kill a time-honored tradition that helped me, and many others, as we were trying to launch our careers. Read more…

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How Do You Tell a Bad But Persistent Candidate to Just Go Away?

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Editor’s Note: Sometimes, readers ask about past TLNT articles they may have missed. That’s why on Fridays we republish a Classic TLNT post some of you have asked about.

Every Monday morning, we have a recruiter meeting at my company, HRU.

The purpose of the meeting is for our recruiting department to share with each other what they are working on, what they’ve accomplished the prior week, and give updates that the full group might need to know.

Something came up this week that I wanted to share. Like most recruiting departments/companies/etc., we have our “Repeat Offenders” – these are the people who just won’t give up. Read more…

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The Secret of Management: Learning How to Manage More by Managing Less

Manager Redefined Book Cover

Editor’s Note: Sometimes, readers ask about past TLNT articles they may have missed. That’s why on Fridays we republish a Classic TLNT post some of you have asked about.

By Thomas O. Davenport and Stephen D. Harding

In one study of manager roles, a participant used an automotive metaphor to describe his job:

“I try to keep things running smoothly. Basically, we have this really high-powered technical engine — a Maserati — and when you see that Maserati running and racing and really impressive, you don’t see me driving it, you don’t see me as the car or the engine. I’m the mechanic that comes in at night that does the tune-ups so that the next day it’s running smooth.”

This idea conjures up images of high performance and winning races, themes consistent with the manager’s contribution to organizational effectiveness and competitive success. Read more…

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Onboarding 101, Or What NOT to Do When a New Employee Starts Work

Business Woman Handshake

Editor’s Note: Sometimes, readers ask about past TLNT articles they may have missed. That’s why on Fridays we republish a Classic TLNT post some of you have asked about.

My good friend — let’s call him “Herb” — started a brand new job yesterday.

Herb was very excited because it’s an opportunity with a particular financial institution that he had been coveting for some time. Rewinding two weeks, the submission and recruitment process went fantastic as Herb actually located the position online, submitted his resume, and was contacted immediately.

His initial interview was via phone on a Friday, and he did so well that he was invited in for second-round interviews that very next Monday. On Monday, Herb once again wowed the hiring managers and the very next day (Tuesday) he received an offer of employment which he readily accepted with great enthusiasm. Read more…

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Learning From Idol: The Most Effective (and Brutal) Interview I Ever Went Through

americanidol

Editor’s Note: Sometimes, readers ask about past TLNT articles they may have missed. That’s why on Fridays we republish a Classic TLNT post some of you have asked about.

The other day, after a series of workshops on retiree health care for one of our clients, I decided I needed to unwind. It was time to rid my mind of HR issues completely, and enjoy some mindless entertainment.

So, I’m in the hotel room flipping through the channels, when I come across the latest season of American Idol. The perfect way to unwind and get out of my own head! Or so I thought. It worked for about 10 minutes, then out of nowhere, it hit me:

American Idol has the best hiring process around. Read more…

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Get a Grip — It’s Madness Worrying About Workers and March Madness

MarchMadness

Editor’s Note: Sometimes, readers ask about past TLNT articles they may have missed. That’s why on Fridays we republish a Classic TLNT post some of you have asked about.

How do I know it’s March? People are talking about productivity lost because of the NCAA basketball tournament and gambling in the workplace. I can set my calendar by it.

Suddenly, everyone is a workplace productivity expert. The latest I saw from outplacement consulting firm Challenger, Gray & Christmas put the number at $192 million for lost workplace productivity due to it. Others estimated somewhere in the $1-$4 billion range. Read more…

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You’re Not a Real Leader Until You Can Admit to Screwing Up

mistake

Editor’s Note: Sometimes, readers ask about past TLNT articles they may have missed. That’s why on Fridays we republish a Classic TLNT post some of you have asked about.

Eric Schmidt, the former CEO of Google, said he and other managers didn’t do enough to challenge Facebook when he led the company. “I screwed up,” Schmidt said.

When I saw that statement, it was like two chest bumps. That’s what I am talking about.

There is nothing more exciting for me to see someone fess up to making a mistake. For a leader to do that, it’s just awesome. Read more…