Culture

Culture

Want a Culture of Appreciation at Work? It All Starts with You

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Tell me about your workplace environment. What’s the general attitude or “feel” of the office?

Hopeful and energetic? Downtrodden and despondent? Somewhere in between?

What’s your personal reaction to this environment? How do you work within it or contribute to improving it? Do you see this as your responsibility? Read more…

Culture, Talent Management

How I Got Zapped, or 3 Keys to Zappos Cultural Success

Zappos

Last week, I had the privilege of taking a behind the scenes tour of Zappos and speaking with several of their top leaders. ]

Mine was not the popular tour advertised on their website, but rather a real peek behind the curtain to see the wizardry of this renowned workplace culture phenomena and iconic brand.

I’ve read Tony Hsieh’s bestselling business book, Delivering Happiness, and have seen some of the clever Zappos employee videos on YouTube, so I wasn’t shellshocked by this very non-traditional workplace environment.

The converted city hall building in downtown Las Vegas that serves as Zappos headquarters radiates individuality and personality with a spattering of controlled chaos thrown in for good measure. Read more…

Culture, Talent Management

How On-the-Job Distractions Can Actually Drive High Performance

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It sounds counterintuitive, but an office environment with the right mix of distractions is actually a part of a high performance culture.

The reason is simple – we don’t have the mental endurance to consistently work straight through the business day.

Supporting this, research continues to show that adding breaks to your workday is essential for staying productive. Further, not only does it protect you against burnout in the short and long-term, it also enhances your ability to innovate. Read more…

Culture

Workplace Values: It Ain’t What You Do, It’s the Way That You Do It

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In the last 12 months, the topic of values has caught the imagination.

Putting values at the center of everything your organization does can make all the difference in engaging and motivating employees and customers.

It is a year this October since our book about organizational values, The 31 Practices, was published, and I wonder if you’ve noticed the increasing focus on values all over the world since? Read more…

Culture, Talent Management

When You Tell an Employee That “Family Comes First,” Do You Mean It?

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At this organization, family comes first.”

This phrase is used so commonly by companies recruiting employees that its weight and meaning have almost disappeared. Don’t get me wrong. The words carry the most noble of intentions. But this is one of those claims that’s often uttered and rarely embraced.

In honor of National Work and Family Month, which is being celebrated throughout October, it’s time to take a look at whether we – as business owners – are living up to our end of the bargain. When we tell employees “family comes first,” do our actions really match our words? Read more…

Culture, HR News & Trends

Want to Make Change Happen? You Need Change Architects to Make It So

gI_105774_changes ahead

IBM recently released an executive report titled Making Change Work … While the Work Keeps Changing (How change architects lead and manage organizational change).

The report, which is based on data from their latest Making Change Work study seems a very pertinent one for the times.

As a whole, we know that this is a period of significant change for the workforce. We talk about these changes, and how they can and are affecting organizations, but there is significantly less talk around how organizations are successfully managing such change – which is exactly what IBM’s report dives into. Read more…

Culture

Here’s How We Cope When Our Workplace Culture Is On Fire

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The roof, the roof, the roof is on fire. We don’t need no water let the m-f burn.” – The Bloodhound Gang

At least, that’s the melodic hip-hop mantra many of us have wanted to repetitively belt out at some point in our world of work lives (with an unapologetic emphasis on the unabbreviated curse word, of course).

Not because we’re having so much fun dancing around the water cooler, or in the break room, or the conference room, house music thumping in our heads, but because our workplace culture around has all but burned out our aspirational goals. Read more…

Culture, Talent Management

When It Comes to Good Management, It’s All About Just Walking Around

Handshake onboarding

I can’t believe this guy. He did not show any concern as to why I was leaving. He is the CXX and he had three people leave within the past month, plus me. And with all of us, there was no exit interview or anything.

When I tried to steer the conversation to the office environment, he countered as if it was all our fault. Totally clueless.

After that conversation, I to concur that one of the hallmarks of a great leader is the ability to LISTEN. If your organization is suffering withdrawal and your turnover is inching up, you should be concerned. That is a basic. Read more…

Culture

Motivating People: It Takes the Four Roots of Engagement

© Yuri Arcurs - Fotolia.com

Haven’t we talked about employee engagement enough?

Nope! Despite the amount of time, energy and effort that organizations around the globe are investing in helping engage people in work, things aren’t improving much.

Weekly pizza socials, guest speakers and telecommuting options are certainly appealing. I like pizza as much as the next guy. And, sure, a monetary bonus and summer hours will certainly put a smile on someone’s face.

But here’s the issue – none of these things will motivate your people day in and day out. These tactics don’t drive people’s discretionary efforts, passion or dedication. Read more…

Culture, HR Management

Diversity at Work: It’s About Helping Employees Uncover Their Individuality

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As the authors of the Harvard Business Review article, Fear of Being Different Stifles Talent, point out, diversity is an almost universal value in corporate America today.

However, the authors’ research proves employees still feel pressure to hide or “cover” some aspect of their individuality which they feel makes them different.

Examples of aspects which employees feel the need to cover include downplaying one’s age, their ethnic background, parental status, or physical disabilities. Employees want to blend into the crowd so as not to stand out. Read more…