Culture

Culture

Is Your Organization Innovating as Fast as the World is Changing?

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Companies are born from good ideas, and they continue to grow and evolve by developing a continuous stream of better ideas.

Innovation is the lifeblood of an organization’s vitality and sustainability. Companies need to consistently generate relevant and actionable new ideas, or risk being eclipsed by competitors from around the globe.

Innovation has previously been associated with the development of new products or technologies, and only a select group of employees had responsibility for innovating within the company. However, more and more leaders now view innovation as the responsibility of the entire organization. Read more…

Culture, Leadership

3 Things Real Leaders Do to Shape Company Culture

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Among my list of favorite authors, thinkers and change agents is Steve Kerr. His book Reward Systems: Does Yours Measure Up? is one I often recommend for its common sense approach to recognition and reward.

As the former Chief Learning Officer and head of leadership development for both GE and Goldman Sachs, Steve Kerr is also well-known for his seminal article On the Folly of Rewarding A While Expecting B.

He’s continued to educate along that theme, using the recent quality and safety challenges at GM as an example. In a Harvard Business Review blog post, Steve concludes with asking why it is so out-of-the-norm and courageous to behave in ways that demonstrate the behaviors the company has said it desires (namely: product quality, safety, transparency and integrity). Read more…

Culture

Understanding Employee Needs: Key to Creating a Highly Motivated Workforce

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One of the most important tasks in creating a high-performance culture is taking care of employees’ needs.

When employees’ needs are met, and employees feel aligned with the mission, vision and values of the organization, they respond with high levels of engagement and commitment. They come to work with enthusiasm and are willing to go the extra mile to support the organization in its endeavors.

Thus it is important to address the question: What do organizations need to do to create a highly motivated workforce where employees are willing to devote a significant amount of their discretionary energy, as well as their commitment and creativity, to making the organization a success? Read more…

Culture, Talent Management

Better Organizational Purpose: It May Be THE Business Game-Changer

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The Deloitte 2014 Core Beliefs and Culture Study proves it again — that those workplaces who focus on creating a meaningful environment for all their stakeholders (customers, employees, and communities) foster a culture of purpose that builds confidence, drives investment, and “can lead to competitive advantage in a time of economic vitality.”

The survey was conducted in February of this year and is designed to explore the concept of workplace culture, defined by a set of timeless core values and beliefs, as a business driver. Read more…

Culture

Why You Need to Flip the Talent Management Switch

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The saddest thing in life is wasted talent. A Bronx Tale, 1993

I was reading some amazing statistics from a Right Management report on talent management that covered global trends, challenges, and priorities.

Much has been written about the reduced investment in talent during challenging financial times and the recent re-emergence of interest in effective talent management practices. Unfortunately the culture that currently exists in many organizations will be the single greatest impediment to sustainable talent strategies. Read more…

Culture, Leadership

Shaping a Successful Culture? You Start With Purposeful Leadership

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Culture is a powerful force and culture-shaping efforts fail for many key reasons.

But what makes them succeed? What makes some culture-change efforts successful where others become simply another “flavor of the week” training session that never translates into real change?

This is a subject of great debate, and many theories exist. Read more…

Culture

How You REALLY Achieve a Powerful Company Culture

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Company culture is important. I think we can all agree on that.

But what is culture? And who determines it? I’d argue it isn’t what management or the executive suite suggest it is. No, company culture is what employees experience and feel every day.

In that spirit, today I point you to China Gorman’s Data Point Tuesday blog post It’s All about Trust: Honesty and Transparency.  Read more…

Culture, Leadership

How to Rebuild Lost Trust Within Your Organization

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It seems like new challenges for business leaders are surfacing almost daily.

In a McKinsey Quarterly survey of senior executives around the world, 85 percent of them said that public trust in business had deteriorated. This was echoed in the Edelman Trust Barometer, where 62 percent of global respondents said that they “trust corporations less now than they did a year ago.”

Trust in business has been in steep decline for the past 30 years, and North American scores for credibility and trust in leadership are now at all-time lows. Read more…

Culture, Talent Management

3 Critical Lessons For Top Brass From the Market Basket Meltdown

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A billion dollar family business has been rocked by the voting out of the “enemy” relative who all employees love.

That’s the story of Market Basket, the Tewksbury, Massachusetts-based grocery chain of 71 stores with some 25,000 employees throughout the Northeast.

A groundswell of popular support — rallies, strikes, and protests attended by thousands of loyalty workers — has followed the firing of Arthur T. Demoulas, its former beloved CEO. Demoulas was replaced in June by a board now controlled by his cousin, Arthur S. Demoulas, a rival heir to the company built by their Greek immigrant grandparents, who opened their first store in 1916.

Although the stores remain open, shelves are sparse because warehouse drivers as well as outside vendors have refused to make deliveries. Customers have taken to social media to show their support for the employees trying to get their boss back. The company is losing millions of dollars a day. Read more…

Culture

Improving Engagement: It’s About Pumping Up Your Culture Muscle

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Leaders often struggle with managing approaches to improve engagement and ownership as part of a process that directly impacts results.

Company meetings, one-off engagement activities, and other approaches might work but there is a technique you should build into the fabric of your organization. It’s a relatively simple but powerful process that supports improved engagement, ownership, accountability, and results but requires some discipline and consistency.

The building culture muscle process

The concept of “building culture muscle” is extremely powerful and includes four very basic steps: Read more…