Rewards & Recognition

Rewards & Recognition, Talent Management

“Good Job” – Are These the 2 Most Harmful Words in the English Language?

whiplash

If you were among the millions of movie fans around the world who tuned in to the Academy Awards on Sunday, you may know that the title of this post refers to a line from one of the films nominated for Best Picture.

Whiplash involves a relentlessly cruel bandleader who takes extreme measures to encourage (or crush perhaps – it was hard to tell – therein lies the brilliance of the film) the hopes of a young student musician aspiring to become one of the jazz greats.

The movie poses lots of questions about how far people will go to achieve their dreams, and the motivations of others who support those dreams. Read more…

Rewards & Recognition, Talent Management

Are You Distracted and Missing Amazing Work Going on Around You?

amazing people

Here’s a photo that encapsulates the world we live in today. (See below; email subscribers, click through.)

Eric Smith, the photographer who captured this image, said about the experience:

The whales were breaching off Redondo (Beach) and this small sailboat maneuvered into the spot where the spout occurred. I was roughly 50 feet from the whale and her calf when they surfaced next to the sailboat. The guy never looked up from his phone throughout the entire breach. Two women at the front of the boat were taking pictures but he didn’t notice.” Read more…

Rewards & Recognition, Talent Management

Hiring Wisdom: How to Know What is Truly Important to Employees

123RF Stock Photo

Whether we’re talking customers or employees, your key to success with both is to know exactly what it is they want.

Dollars to donuts, the things that are important to you aren’t on their lists. Here is a case in point…

We vacationed in Cancun over the Christmas holidays and our room was not “as advertised.” When my wife pointed this out to management, their response was to give her a credit for a free massage. Problem is, Roberta doesn’t like massages! Read more…

Rewards & Recognition

Peer Relationships Are Critical to Real Workplace Recognition

PHoto by istockphoto.com

Work-life balance is a myth.

I could say that in today’s hyper-connected world, work comes home with us far more easily than it did 20 or even 10 years ago. And that would be true.

But it’s no less true that our “life” also comes to work with us. Worries about our sick children, concern over a fight with a spouse the night before, fear over making ends meet on a tight budget – all can color how we approach our work and how we treat our colleagues. Read more…

Rewards & Recognition, Talent Management

A Recognition Basic: Sometimes, It’s Just About Noticing Colleagues Efforts

Photo by istockphoto.com

Above and beyond – that’s a common theme for what types of employee contributions should be recognized.

And it’s a good theme. This is so important to some of our clients that they’ve even branded their recognition programs “Above and Beyond.”

But what about “completely different?” Or “entirely outside of the job description?” Sometimes we recognize and reward these individuals, but all too often we punish them instead, forcing them back into the box and encouraging them to “just get the job done.” Read more…

Rewards & Recognition, Talent Management

Are You Ready For “The Year of the Retention Challenge?”

Illustration by Dreamstime

I love my job. Every day, I get to help people find ways to make their work environments and culture more appreciative, grateful and purpose-driven.

That’s powerful stuff. Arriving at such an important end goal, however, requires involving all employees in the effort. After all, every employee contributes to the culture of the company (whether good or bad).

The ramifications of this are quite broad. Many are calling 2015 the year of the retention challenge, with good reason. Read more…

Rewards & Recognition

If You Can’t Be Sincere, You Shouldn’t Recognize Someone at All

YouNeverknow

When we consult on social recognition, a common (and important) question is, “Yes, I understand and agree with the value and importance of recognition, but how do I recognize well? How do I coach others to do the same?

There are many principles of good, effective employee recognition that we’ve written about elsewhere – timelyfrequentaligned with core values and objectives, calibrated to level of effort and contribution, involves everyone – but the most important is that the recognition is sincere. Read more…

Global HR, Rewards & Recognition

Work Friendships: They Improve Productivity and Job Satisfaction

123RF Stock Photo

Following on my post yesterday (What Do Workers Everywhere Want Most? To Be Valued and Appreciated) about global employee research showing that “appreciation for my work” is the most important job aspect for employees, I wanted to share the findings of the Globoforce 2014 UK and Ireland Workforce Mood Tracker survey.

The findings are consistent with what we see in the U.S., with employees highly valuing relationships at work but feeling unsupported by the organization in building those relationships more deeply.

This year’s survey shows that organizations would benefit greatly from celebrating their employees’ dedication to the company, as well as the strong bonds people form while at work. Read more…

Global HR, Rewards & Recognition

What Do Workers Everywhere Want Most? To Be Valued and Appreciated

123RF Stock Photo

They are different in [insert country other than your own.] They want different things than we do.”

How true do you believe that statement to be? Do you wonder if anyone’s recently tried to quantify those perceived differences or, better yet, find the commonalities?

This Fall, the Boston Consulting Group (BCG) and The Network did just that in their Decoding Global Talent report, which aggregated 200,000 survey responses on global mobility and employment preferences from employees in 189 countries. The survey primarily looked at what would make employees willing to work abroad, regardless of home country.

But one particular finding struck me as most enlightening – regardless of desire to relocate, all respondents “are putting more emphasis on intrinsic rewards and less on compensation.” Read more…

Culture, Rewards & Recognition

Even in Tough Times, Employees Deserve a Show of Appreciation

123RF Stock Photo

Last Summer, I followed the Market Basket grocery store saga religiously. I was captivated by the story of non-unionized employees willing to risk their livelihood to keep their CEO. (Here are posts about the walkout and the outcome.)

After a six-week employee walkout and customer boycott, it’s fairly safe assumption the company took a pretty big financial hit. Employees were rightly concerned that years-long traditions around holiday bonuses might not materialize.

Then news broke last week that all associates would indeed receive their deserved bonuses. Read more…