Rewards & Recognition

Rewards & Recognition

What’s a Lapel Pin? A Recognition Award That Millennials Just Don’t Get

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I had coffee with a group of friends last Sunday morning. One friend is a 25-year-old who works at one of the well-known Silicon Valley high tech companies.

We were all talking about our lives — kids, jobs, dogs — and I brought up the fact that I had been in Las Vegas recently for business.

I told them that a colleague and I had been there working with a company on their Service Awards program. Prior to our meeting, we walked through the facility asking workers how they felt about the company’s service anniversary awards program and what rewards they had received recently. Read more…

Rewards & Recognition, Talent Management

Engagement Matters, But It Is REALLY Critical in Health Care

Health care communications

Employee engagement is critical to customer satisfaction.

This has been proven by study after study. And engagement is critical in any industry from retail to manufacturing to high-tech to pharmaceuticals.

But personally, if I had to pick an industry in which I’d want employee engagement to be particularly high due to its impact on me as a customer, that industry would be health care. Read more…

Culture, Rewards & Recognition

Motivating Employees Takes Culture, Peer Recognition, Going the Extra Mile

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What motivates employees?

Is it money? Feeling valued at work? Connecting with a company’s social mission?

All these are good answers, but a new Tinypulse survey from TinyHR titled The 7 Key Trends Impacting Today’s Workplace that analyzed over 200,000 employee responses relating to organizational culture found that “peers and camaraderie” are the No. 1 reason employees go the extra mile. Read more…

Rewards & Recognition, Talent Management

Improving Engagement: Sometimes, It Just Takes a Little More Recognition

123RF Stock Photo

Last week, I shared information showing that increasing employee engagement is one of the best ways you can help secure corporate information. Today, I’m following up with how to increase employee engagement based on the latest from Aon Hewitt.

Last week Aon Hewitt released its annual Best Employers in Canada list. Overall, Canadian employees are more engaged (65 percent engaged) than their U.S. and global counterparts (61 percent for both). Best employers in Canada averaged 77 percent employee engagement (versus 58 percent for other employers).

This is lovely news for Canadian employers, but what does it mean? What mechanism does Aon Hewitt use to determine employee engagement? Read more…

Rewards & Recognition

Rewarding Employees is Good, But Being “Fair” is Better Still

Got-Fairness

Any parents out there? What’s the most common refrain you hear from your kids?

In my house, it’s “That’s not fair!” It can apply to anything – who got the extra chicken finger, who got to pick the movie, who got the comfy chair for movie night, who had to go to bed earlier.

It turns out, my kids’ brains are hardwired for this kind of behavior. Actually, we all are. Read more…

Rewards & Recognition

The Power of Peers, or Why You Need to Better Leverage Friends on the Job

Facebookfriend11

Do you have friends at work? What about a best friend?

Do you think this is too “soft” a question to be asking about the workplace environment?

Having friends at work matters – for many reasons:

  1. It increases employee engagement. Gallup asks just 12 questions to gauge employee engagement and one is “I have a best friend at work.” Read more…
Rewards & Recognition

Don’t Let an Earthquake Get in the Way of Recognizing Employees

123RF Stock Photo

I live about two hours from California’s Napa Valley. When people hear that they tell me they’re jealous and ask how often I go wine tasting.

Umm … once?

ONCE? In two years, you’ve only been once? But you’re so close, why not go more often?

To which I reply, “That’s a very good question.” So I had to think about it. Read more…

Rewards & Recognition, Talent Management

Apple Shows How to Really Treat Employees – Even When They Depart

Apple Store

Long before the iPhone 6 was launched, I was hooked on Apple.

My first desktop computer was a MacIntosh SE II with a whopping 1 mb of ram, and I’ve been an Apple fanatic ever since. But as much as I crow about their products, I rave even more about the counter-intuitive culture that is continually on display at Apple’s 434 retail stores now open in 16 countries.

On a recent Tuesday morning, I was at one of the Apple stores in a nearby mall awaiting my scheduled appointment with a “Genius,” the official job title for Apple’s trained and certified service technicians. Read more…

HR Management, Rewards & Recognition

Straight From the Employee’s Mouth: 3 Keys to Being an Engaging Manager

easy-to-do-great-work-note engagement

Managers are the No. 1 influence on employee engagement in the workplace, while being one of the most under-trained positions in the business world.

As a result, there is a wealth of white papers, scientific studies, and entire organizations devoted to figuring out what makes managers effective at motivating and leading others. But there’s one study by Quantum Workplace, The 50 Best and Worst Recognition Comments of 2013, that goes to the horse’s mouth to find out what employees are really saying. Read more…

Rewards & Recognition

11 Non-Traditional Ways to Reward Innovative Employees

Illustration by istockphoto.com

Where end-of-year bonuses once stood as the gold standard, today’s reward programs are more varied and reflect an organization’s unique culture and creativity.

From peer-to-peer rewards to gamification and front-row parking spots, the reward space is evolving with the speed of an Internet meme. Your own incentive program plays a key role in driving innovative behavior, so it must serve your business goals while offering an array of aspirational carrots. Read more…