Talent Management

Culture, Talent Management

How I Got Zapped, or 3 Keys to Zappos Cultural Success

Zappos

Last week, I had the privilege of taking a behind the scenes tour of Zappos and speaking with several of their top leaders. ]

Mine was not the popular tour advertised on their website, but rather a real peek behind the curtain to see the wizardry of this renowned workplace culture phenomena and iconic brand.

I’ve read Tony Hsieh’s bestselling business book, Delivering Happiness, and have seen some of the clever Zappos employee videos on YouTube, so I wasn’t shellshocked by this very non-traditional workplace environment.

The converted city hall building in downtown Las Vegas that serves as Zappos headquarters radiates individuality and personality with a spattering of controlled chaos thrown in for good measure. Read more…

Culture, Talent Management

How On-the-Job Distractions Can Actually Drive High Performance

123RF Stock Photo

It sounds counterintuitive, but an office environment with the right mix of distractions is actually a part of a high performance culture.

The reason is simple – we don’t have the mental endurance to consistently work straight through the business day.

Supporting this, research continues to show that adding breaks to your workday is essential for staying productive. Further, not only does it protect you against burnout in the short and long-term, it also enhances your ability to innovate. Read more…

HR News & Trends, Talent Management

Reddit Pulls Back Remote Workers Despite New San Francisco Law

reddit-logo2

More than 1,200 high tech start-ups and household names from Yelp to Salesforce call San Francisco home.

Web phenom Reddit, the self-styled “front page of the Internet,” is small but influential. It became its own lead story last week as word leaked out that it had offered its numerous, and in many cases long-term remote employees, the choice of relocation to San Francisco headquarters or a “generous severance package.”

The move-here-or-move-on edict did not seem tied to performance issues, the collapse of collaboration or imminent financial or competitive peril. In fact, the high-flying firm had just secured a $50 million investment from a group of tech funders (unrelated to this policy, we are told.) Read more…

Talent Management, Training & Development

What “The Voice” Teaches Us About Feedback and Coaching Done Right

Adam Levine The Voice

I like watching the TV show The Voice.

It’s singing competition show that has four famous singer judges who compete against each other by picking teams of singers who compete against each other. But, The Voice doesn’t allow the professional judges/coaches to actually physically see the participants before they’re selected.

It’s a “blind” audition. They the judges can hear them and have to decide if they want the singer based upon their voice, not how they look. It’s really well produced and the people are talented and hungry. Read more…

Talent Management

Hiring Wisdom: How Great Managers Deal With Boredom and Burnout

From istockphoto.com

In one of his blogs, Seth Godin talks about the Levy Law which describes the way animals forage for food and how that law applies to the Internet.

The more I think about the Levy Law, the more I see how it applies to the world of work.

The Law says that forging animals work an area and then, once food gets scarce, they move on to another area, work that area, and move on again.

I see myself doing this on the web. I find a website or blog and visit it for several weeks. Then I notice that it starts to repeat itself, so I move on to look for new nuggets of wisdom elsewhere. Read more…

Talent Management

It Takes a Workforce “Posse” to Help Make the Stars Shine

posse

I’ve found yet another good executive interview featured in the New York Times Corner Office column.

This one is with Deborah Bial, president of the Posse Foundation, which “recruits and trains students from public high schools to form teams to help them succeed in college.”

This is quite an interesting organization with a purpose I’m happy to support and publicize. But there’s value for us in the workplace, too. In this brief interview about her approach to helping at-risk teens succeed in college, Bial offers three lessons any of us can apply in our organizations, today. Read more…

Talent Management

When Performance Reviews Simply Aren’t Enough

The Feedback Imperative

So, performance reviews aren’t enough?

Performance reviews are slow feedback, as they only occur once a year. Most employees do not want to wait 51 weeks to hear how they need to improve.

More than 65 percent of all employees said that the feedback they received in their annual performance review contained “surprises” not mentioned by their manager before the review. Unsurprisingly, employees become very upset when this happens, and it can be a factor in higher turnover. Read more…

Culture, Talent Management

When You Tell an Employee That “Family Comes First,” Do You Mean It?

123RF Stock Photo

At this organization, family comes first.”

This phrase is used so commonly by companies recruiting employees that its weight and meaning have almost disappeared. Don’t get me wrong. The words carry the most noble of intentions. But this is one of those claims that’s often uttered and rarely embraced.

In honor of National Work and Family Month, which is being celebrated throughout October, it’s time to take a look at whether we – as business owners – are living up to our end of the bargain. When we tell employees “family comes first,” do our actions really match our words? Read more…

Talent Management

It Takes a Little MAGIC – Leveraging the 5 Keys of Employee Engagement

Magic

To become an engaged employee, you first need to have the basic elements of job satisfaction. These include pay, benefits, tools and resources, and a safe working environment.

Once you are satisfied with these elements, you can fully engage in your work. Our research shows that the five keys to employee engagement include: Read more…

HR Insights, Talent Management

Yes, Most People Really Do Hate (and Dread) Your Annual Holiday Party

the-office-season-2-christmas-party-26

I have thought about this for years, and I finally decided to write about this because several people have approached me already this year about dreading their office holiday party.

So I’m going to say it: Most people hate your holiday party.

To the executives and the people who help plan these things, please consider the following: Read more…