By Eric B. Meyer
An employee-plaintiff who claims that she was discriminated against under the Americans with Disabilities Act due to her pregnancy alone, will lost her ADA claim 10 times out of 10. This is because pregnancy is not a disability under the ADA.
But what if that same employee plaintiff with an ADA claim alleges that the discrimination relates not to her pregnancy, but rather to her morning sickness?
Hmmm…. Read more…
First of three parts
Many firms use exit interviews to find out why employees are leaving their jobs.
Unfortunately, asking an employee on their last day “why are you leaving?” doesn’t provide useful information in time to prevent the turnover.
A superior approach that I’ve been recommending for over 20 years is a “stay interview.” I alternatively call it a “pre-exit interview,” because it occurs before there is any hint that an employee is about to exit the firm.
A stay interview helps you understand why employees stay, so that those important factors can be reinforced. Read more…
Editor’s Note: The holiday season is here, and TLNT will celebrate with some classic holiday posts from the past. Look for them over the next two weeks.
In case you haven’t noticed, the holiday season is upon us.
Every year, employers have lots of questions about what they should (and shouldn’t) do when it comes to holiday parties to avoid winding up in court (or jail). Let’s start with some interesting statistics:
- Party on. More than 83 percent of employers are planning holiday celebration this year — a jump from last year’s rather humbug-ish 68 percent. Partying employers are still below the pre-recession high of 90 percent in 2007. Read more…
“Success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome.” — Booker T. Washington, educator and author.
In my upcoming book Execution IS the Strategy (Berrett-Koehler, March 2014), I emphasize the fact that, for all intents and purposes, leaders can no longer legislate strategic execution or plan too far into the future.
Rigid strategies quickly become stale in the current business arena, and binding our front-line team members to them may result in consistent failure.
A more effective solution? Empower individuals to take ownership of their jobs, so they can use whatever strategy works best in the moment to execute effectively and productively. Read more…
Chris Argyris passed away last month, at the age of 90.
This Harvard Business School professor earned 14 honorary doctorates, produced 30 books, and published over 150 articles. Anyone in the field of Human Resources should know of this man’s contributions to the field of understanding, as the frame a foundation for improving human performance.
Think about this: We make decisions every day. We go through a process to do so.
Argyris defined this process as the “ladder of inference.” He pointed out that we often skip steps in the thinking process, for example starting with assumptions rather than real data. Starting with assumptions, not only eliminates gathering facts, but also looking at the context surrounding the facts, and then interpreting the facts within the context. Read more…
It’s that time of year again, when HR pleads, prods, and threatens managers to get their performance appraisals done.
It’s also the time when many managers and HR leaders contemplate adding 360-degree feedback to the process.
We hear, “Wouldn’t it be great if we included feedback from peers, direct reports, and others to get a better picture of an individual’s overall performance?” Yes! We won’t debate the continual argument of whether organizations should use 360s for appraisal. Read more…
Editor’s Note: The holiday season is here, and TLNT will celebrate by bringing back some classic holiday posts from the past. Look for them over the next two weeks.
We’re right in the midst of this big holiday season and everyone seems to have a favorite.
I think most kids love Christmas and Halloween. My kids are Jewish and they still love Christmas – well, let’s face it, they love getting gifts and like any good Jewish Mom and Dad, we make sure they get more gifts then their Christian friends!
Many adults love Thanksgiving – all the food, football, Black Friday shopping, etc. But everyone has a favorite! Read more…
Why do so many managers continue to accept mediocre, second-rate results?
Hundreds of research studies have quantified the difference between having an “A” player versus a “C” player in a job, any job. Every one of them concludes the difference in productivity and the impact on the bottom line is anywhere from 20 percent to over 1000 percent greater return when you compare the best, most productive employees to those who are average.
While I’ve never met anyone who disagrees with this data, most managers and organizations continue to keep “C” players on the payroll. This leads me to believe these managers: Read more…
“A lot of our job candidates are from out of town, and we’ll pick them up from the airport in a Zappos shuttle, give them a tour, and then they’ll spend the rest of the day interviewing,” Tony Hsieh says. “At the end of the day of interviews, the recruiter will circle back to the shuttle driver and ask how he or she was treated. It doesn’t matter how well the day of interviews went; if our shuttle driver wasn’t treated well, then we won’t hire that person.”
There’s never an excuse for being impolite or rude to somebody just because they drive a shuttle.
Can I get an “Amen?”
I read this quote from an interview on Business Insider and this set the framework for my day. As I drove into work that morning, I could not help but think of a former CEO who was the model for me for what leadership was about. Read more…