Culture, Talent Management

How I Got Zapped, or 3 Keys to Zappos Cultural Success

Zappos

Last week, I had the privilege of taking a behind the scenes tour of Zappos and speaking with several of their top leaders. ]

Mine was not the popular tour advertised on their website, but rather a real peek behind the curtain to see the wizardry of this renowned workplace culture phenomena and iconic brand.

I’ve read Tony Hsieh’s bestselling business book, Delivering Happiness, and have seen some of the clever Zappos employee videos on YouTube, so I wasn’t shellshocked by this very non-traditional workplace environment.

The converted city hall building in downtown Las Vegas that serves as Zappos headquarters radiates individuality and personality with a spattering of controlled chaos thrown in for good measure. Read more…

Culture, Talent Management

How On-the-Job Distractions Can Actually Drive High Performance

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It sounds counterintuitive, but an office environment with the right mix of distractions is actually a part of a high performance culture.

The reason is simple – we don’t have the mental endurance to consistently work straight through the business day.

Supporting this, research continues to show that adding breaks to your workday is essential for staying productive. Further, not only does it protect you against burnout in the short and long-term, it also enhances your ability to innovate. Read more…

HR News & Trends

Staying Calm and Prepared for Potential Workplace Ebola Issues

Ebola

By Howard Mavity

I remember the near hysteria and the lack of clear workplace and public health guidance when I began receiving questions about responding to AIDS in the workplace in 1984. If you have forgotten how people reacted, watch the excellent Dallas Buyers Club.

We’re in a similar situation with Ebola. Read more…

HR Technology

Tech Insights: Simplifying the Recruiting of Hourly Workers

HR Technology

Most of the innovation we have seen in HR technology has been aimed at professional and managerial employees.

Take recruitment: the typical recruitment application asks a candidate to sit down at a PC and submit a resume. For someone looking for a job as a short-order cook, janitor or cashier, submitting a resume is overkill and presents a barrier to quickly filling the job.

Furthermore, many hourly workers do not have ready access to a PC. That’s another barrier to what should be a simple recruitment task. The recruitment tools that seem perfect for hiring professionals are awkward and ineffective for hiring hourly workers. Read more…

HR News & Trends, Talent Management

Reddit Pulls Back Remote Workers Despite New San Francisco Law

reddit-logo2

More than 1,200 high tech start-ups and household names from Yelp to Salesforce call San Francisco home.

Web phenom Reddit, the self-styled “front page of the Internet,” is small but influential. It became its own lead story last week as word leaked out that it had offered its numerous, and in many cases long-term remote employees, the choice of relocation to San Francisco headquarters or a “generous severance package.”

The move-here-or-move-on edict did not seem tied to performance issues, the collapse of collaboration or imminent financial or competitive peril. In fact, the high-flying firm had just secured a $50 million investment from a group of tech funders (unrelated to this policy, we are told.) Read more…

HR Insights, HR Management

HR Roundtable: How Do You Develop Creativity in HR?

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There was a definite buzz for the September HR Roundtable in Cincinnati because the topic was a bit out of the “norm.” Everyone was gathering to discuss “Creativity in HR.”

HR isn’t typically viewed as being creative, so it was interesting to take a step outside the boundaries of traditional thought to see what people would have to share.

The small groups started with the following questions to spark discussion: Read more…

Talent Management, Training & Development

What “The Voice” Teaches Us About Feedback and Coaching Done Right

Adam Levine The Voice

I like watching the TV show The Voice.

It’s singing competition show that has four famous singer judges who compete against each other by picking teams of singers who compete against each other. But, The Voice doesn’t allow the professional judges/coaches to actually physically see the participants before they’re selected.

It’s a “blind” audition. They the judges can hear them and have to decide if they want the singer based upon their voice, not how they look. It’s really well produced and the people are talented and hungry. Read more…

Culture

Workplace Values: It Ain’t What You Do, It’s the Way That You Do It

123RF Stock Photo

In the last 12 months, the topic of values has caught the imagination.

Putting values at the center of everything your organization does can make all the difference in engaging and motivating employees and customers.

It is a year this October since our book about organizational values, The 31 Practices, was published, and I wonder if you’ve noticed the increasing focus on values all over the world since? Read more…

HR News & Trends, Legal Issues

Is It Discrimination If You Get Fired For Bringing a Gun to Work?

No guns firearms sign

By Eric B. Meyer

Getting fired for bringing a gun to work probably isn’t discrimination. But hey, what do you have to lose by filing the lawsuit anyway, right?

So, I was reading this opinion (Dipigney v. AutoZoners, LLC) from a New Hampshire federal court about an employee who claimed that his firing was discrimination.

Except, the thing is, a customer noticed that the employee was carrying a gun at work — his work being an auto parts store. So, the company investigates. The employee admits to HR that he had a gun at work.

The company has a policy against carrying firearms at work. So, the employee gets fired. Read more…

HR Insights

The New Career Mantra: Turn Every Call and Contact Into an Interview

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“I worked all those years, coming to work every day, doing a great job. Each year there was a raise and eventually more responsibility.

I went home at the end of the day and came back the following day. I repeated that cycle all those years until one day, I came in and was let go.

During all those years I had received numerous inquiries from outside headhunters, but at each call was kindly rebuffed because I loved what I was doing. My resume had never been updated in all those years, and I had not interviewed in 24 years.” Read more…