The single most powerful way for HR leaders to deliver competitive advantage to their companies is to build and maintain a High Performance Workforce.
As we look at the high performance workforce of the future (something you’ll hear a lot about at TLNT’s High Performance Workforce Summit May 6-7 in Atlanta) we’ve invited talent management leaders and HR thinkers who will be speaking at the conference to share some of their thoughts.
We found their answers to be both innovative and insightful. Read more…
I think the SHRM weekly email distribution list may have been hacked because that’s that only acceptable explanation for what I found in my email box this week.
The subject line of the email stared with “Employee Appreciation Day,” and that was enough to get me to open the email.
The first bullet point in the email was this:
According to a recent CFO Alliance report, 46 percent of CFOs believe that growing their customers’ experience is the most important driver of growth, making customer-centricity a top priority among CFOs.
The problem is that improving responsiveness and meeting customer expectations were also cited as top operational challenges. As a result of this disconnect, many CFOs are recognizing that in order to improve the customer experience, they must first invest more in the success of their employees.
To do this effectively, CFOs need to develop a stronger partnership with HR. Because each of these departments have an increasingly significant impact on the customer experience, and therefore bottom line, strengthening the tie between them is becoming critical. Read more…
I never cease to be amazed at how hard it is for talent managers to get their hands around the issue of employee engagement.
And, a new study from Deloitte titled Global Human Capital Trends 2015: Leading in the New World of Work tells you exactly why.
According to the just released survey of more than 3,300 HR and business leaders in 106 countries, lack of employee engagement is the top issue currently facing a whopping 87 percent of HR and business leaders, and that’s up from 79 percent last year. In addition: Read more…
When you have an open position to fill, do you look to your current employees and promote from within, or do you hire a candidate from outside of the company?
Considering the facts that external hires are paid 18 to 20 percent more than an internal employee for the same position, and receive lower performance evaluations for their first two years on the job than their internal counterparts, it may be a good idea to consider current employees before advertising job opportunities externally.
Before you decide to bring in new blood, here are four (4) reasons why you should first consider existing employees when new positions become available: Read more…
By Jeff Wolf
Everybody in business, at one time or another, and probably more than once, has witnessed the results of poor leadership: listless and confused employees leading to stagnating sales, excess costs, and crumbling profits.
It happens at every level of the organization, from frontline supervisors right through the top echelons.
Teamwork is key, but it doesn’t happen automatically.
To create a fully functional team, the leader needs to exhibit six (6) leadership traits: Read more…
The world of franchising is exploding as more and more franchised brands and concepts emerge each year.
Sadly, in many of those organizations, there exists a wide chasm separating disenfranchised franchisees from the brand’s franchisor, usually stemming from broken promises and unfulfilled expectations. In those franchised brands that are thriving, however, harmony reigns supreme as both parties are firmly committed to the other’s success.
A shining example of this is Costa Vida, an 11-year-old chain of nearly 70 fast casual, fresh Mexican restaurants. Read more…
If you’re a full-time worker in America, chances are you’re not getting enough sleep.
That’s according to the American Time Use Survey, which examined 125,000 responses to calculate how much sleep we’re getting, and what we’re doing instead of it.
The simple conclusion the survey came to is this: We’re simply working too much. Read more…
Is there a difference between a mission statement and a manifesto?
Yes and no. Their intentions may be the same but that’s where the similarity ends.
In practice, the outcomes of mission statements and manifestos are miles apart. Though manifestos and missions are crafted to bring people together behind a cause, manifesto’s have a much better track record of igniting action.
The best are so emotionally charged that their catalytic influence can endure for centuries. Such was the case for the 10 Commandments, and the Declaration of Independence. Read more…
In Three Critical Conversations That Boost Employee Engagement, we described three types of conversations that provide managers with valuable information about how to bring out the best in each employee.
But, there are more conversations you need to have:
- The Expectations Conversation;
- The Aspirations Conversation; and,
- The Preferences Conversation. Read more…