Articles tagged 'Best practices'

HR Management, HR News & Trends

Does Your Organization Have a Domestic Violence Leave Policy?

rice and fiancee

Thanks to Ray Rice and TMZ, domestic violence is front and center once again.

Everywhere you look, you’ll see footage of the video and someone giving their opinion on the events, and the aftermath. While it’s tough to watch and listen to, all of this coverage is certainly bringing more awareness to the struggle that domestic abuse victims face today.

So, when it comes to your business, what are you required to do in the event an employee becomes a victim themselves? It depends on the size of your company and what state(s) you have employees in. Read more…

HR Management, Leadership

Here’s What a Manager Must Really Learn to Communicate

Employee Communications

Your team creates all kinds of reports, spread sheets and slides to plan, run, measure, and report on what you are doing in your operation.

Of course you need these detailed materials to run your function — but please don’t inflict them on others!

These reports are your “Operational Tools.” Your operational tools are created in what I refer to as your “inside voice” — the language you use inside your organization — a robust language full of detail, acronyms and functional jargon. Read more…

Compensation, Talent Management

Pay and Performance, or What Withholding an Increase Can Do

123RF Stock Photo

More pay might not change behavior, but withholding an increase sometimes will.

“That’s the last straw! I’m going to fire him,” said the irate mayor as he hung up the phone after mollifying a furious resident.

His city’s veteran long-service street superintendent had once again rudely blown off another citizen with a legitimate gripe. The mayor was tired of cleaning up such messes and being forced to calm down upset voters antagonized by the impolite official. Read more…

Leadership

How You Can Put “Lead” Back Into Leadership

From istockphoto.com

Many people split the world into dualities: You’re either this or that. Positive or negative. On or off. Black or white.

But in reality, human behavior occurs mostly in the shades of gray between any two extremes. So when it comes to leadership, I hate to say, “You’re either part of the problem or part of the solution.

But it’s easy to see how it could be true. Read more…

Leadership, Talent Management

Why Is It That So Many Employees Don’t Trust Their Employers?

Lack of trust

More than half of us don’t believe our employers are open and upfront with us.

This disturbing news comes to us from the American Psychological Association’s 2014 Work and Well-Being Survey, which finds nearly 1 in 4 workers don’t trust their employers, 1 in 3 reported their employers aren’t always honest or truthful, and less than half believe employers are open and upfront.

This lack of trust in the workplace is a big deal, and is leading more than a quarter of U.S. employees to say they intend to seek new employment in the next year. Read more…

HR Management, Talent Management

Talent Management Gone Wrong: Why Can’t We Be Honest With People?

123RF Stock Photo

Last May, I posted a story of a young man who had been identified by a Fortune 100 firm as a high potential and placed into a leadership development program to prepare for the possibility of promotion into the executive ranks.

The story was unfinished, as a month after his Director left the organization and the young man had been appointed as interim Director, the VP told him that they were considering outsourcing the position.

The young man was disappointed, but he was determined to show the organization that he could handle the position as interim, on the chance that they decided to keep it in-house.

I described this process as “talent management gone wrong.” Read more…

Culture

Building Culture Is Always Better Than Trying to Transform It

123RF Stock Photo

Should we stop trying to transform culture?

During a recent keynote, Jeb Dasteel, Senior Vice President and Chief Customer Officer at Oracle Corporation, said something that gave me pause.

“Don’t try to change the culture,” Dasteel urged the hundreds of change agents gathered in a hotel conference room. “Exploit it.”

Dasteel went on to explain that, while building a customer experience strategy inside Oracle — a company that had historically valued its intellectual property more than its customers — he chose to leverage the prevailing engineering mindset, instead of trying to change the organizational culture, as so many of us might be tempted to do. Read more…

Compensation, HR Insights

Should You “Out” Employees and Make Public What They’re Paid?

Transparency

In a few weeks, I am going to talk with a local compensation association about pay transparency.

As I’ve been writing over the last few months, I think there’s a cultural shift underway, with pressure building from various angles to “out” employee pay.

It’s natural that employers in Silicon Valley are feeling the most pressure. Many of its company cultures strive to live up to open communications standards like “don’t be evil.” The rest scramble to lure talent away from these companies, even though their own devotion to core values is not as obvious to employees. Read more…

Training & Development

5 Reasons You Need Coaches (or at Least, a Cheerleader) at Work

123RF Stock Photo

Life coaches and personal trainers seem to be the new status symbol.

From corporate CEOs to the 19-year-old French student, everyone’s talking about the rigors their “coach” is putting them through. If you’re the one being coached, they expect you to show up, work hard, and do what you say you will.

No accountability and no embarrassment … means no progress. Read more…

HR Insights

So, What Did You Learn From Your Last Workplace Setback?

123RF Stock Photo

The truth is, everything that has happened in my life, that I thought was a crushing event at the time, has turned out for the better. You learn that a temporary defeat is not a permanent one. In the end, it can be an opportunity.”

This was a statement from one of the wealthiest people in the world, Warren Buffett. It is also a very true statement.

When we stare defeat in the face, it sometimes frightens us. It completely shakes up our equilibrium, but eventually, we will realize that it all worked out. Read more…