Articles tagged 'Best practices'

Culture, Leadership

Building The Big T — Why It’s Critical That You Can Trust Your Team

9781609949686ExecutionStrategy

How do you develop the level of trust in your employees that’s required to inspire productivity and empowerment? I believe it starts with self-awareness.

If your organization suffers from low productivity, don’t automatically blame your employees; take a look at yourself first.

If you don’t trust your people to do their jobs well, ask why. Did you make poor choices when you hired them? Are you still learning how to maximize their skills and abilities? Read more…

Leadership, Training & Development

Want a Competitive Advantage? Get Your Team to Make Faster Decisions

© Stuart Miles - Fotolia.com

Can your team make a decision?

I was recently thinking about a moment in my career that taught me several things about team decision making.

It was many years ago in my staff meeting. I had opened a topic for discussion that I knew the members of my staff disagreed strongly about. Read more…

HR Insights, Talent Management

Pixar and the Secrets of Managing Creative People

Creativity Inc

If you don’t find Ed Catmull’s Creativity Inc. difficult, you are not reading it right.

The book is an engaging and easy to read story; however its best lessons are subtle and challenging.

Catmull is co-founder of Pixar, the studio behind Toy Story, A Bug’s Life and Monsters Inc. He has a keen interest in simple, well-informed insights. His thoughtful revelation is that simple well-informed insights often lead you astray. Read more…

Culture, Leadership

Why Your CEO Must Also Be the Company’s Chief Culture Officer, Too

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Whether your business is large or small, if you are the CEO, you are also the CCO — the Chief Cultural Officer.

Culture matters. It is what makes the difference between a thriving, profitable, and growing business and one that is lethargic and struggling.

The CCO who takes on the creating, shaping, and development of the company’s culture will see a highly productive and happy workforce who produce significant bottom line results. Read more…

Culture, HR Insights

The Price of Principles: What Do They Say About a Company’s Culture?

123RF Stock Photo

The New York Times published an article about yet another successful, high profile sports coach who has been caught lying about his credentials.

Times writer Juliet Macur interviewed Manhattan College men’s basketball Coach Steve Masiello a few days prior to the revelation that he had lied about having a college degree. He got caught, as others have, with a background check as he started a new job.

During the interview, Masiello preached accountability and described how he had learned the importance of accountability from an early mentor.

So my question is, “what, really, is accountability,” and “to whom is one accountable?” Read more…

HR Technology

Tech Insights: Operations vs. HR, or Why Old Techniques Still Have Value

HR Technology

I recently bumped into software aimed at call center operations.

Normally, that is outside my scope, however this software, Snowfly, was all about incentivizing workers using what we would now call gamification. In this sense the operations folks in call centers have developed a gamified solution to an HR need long before HR got hip to gamification.

In HR, the needs of managers and professionals often dominate our thinking, and what it takes to motivate managers can be quite different from motivating a call center worker. Read more…

Leadership

One Rule That Just Doesn’t Work For Managers (or Parents) Anymore

Do as I say not as I do

Do as I say, not as I do.”

There was a time when a parent who smoked, drank excessively, cursed, etc. could demand – and often expect – a different standard of behavior from their children simply by telling them, ” I want you to have a better life than the one I’m living, so don’t follow in my footsteps and make the same mistakes I’ve made.”

No one exactly knows when that all changed, but the referendum on being able to raise good kids by providing a bad example of what not to do has passed.

Similarly, the time has also passed for a boss to manage his/her employees under the “I can do this, but don’t you go thinking it’s okay for someone at your level to do” axiom. Read more…

HR News & Trends, Legal Issues

Is OSHA’s Temp Worker Initiative Foreshadowing Things To Come?

osha_1

I support OSHA’s temporary worker focus. Employers need to take more steps to ensure that temporary employees don’t fall through the cracks and do not receive adequate safety training.

However, employers should also make long-term plans based on what the initiative tells us more broadly about where workplace enforcement is heading.

Let’s break our discussion into two subjects: Read more…

HR Insights, Talent Management

Growing Your Career: Let Your Goals Be the Rudder That Guides You There

123RF Stock Photo

A headhunter called this week and their client is interested in me for a CEO role. Never really thought of myself at that level. I don’t know if I should call back. I want your thoughts. Current role VP, Operating Committee member, etc.

Need to discuss this opportunity. I have a job offer but it would require me moving to Charlotte. Current situation: working as HR Manager for six plus years, no movement and none in sight.

Received a resume which showed 4-5 roles with same job title: Recruiting Manager.

This past week was career advice week. This is how it started. Read more…

Recruiting and Staffing

Hiring Wisdom: Top 10 Reasons Why Managers Hate Having to Hire Anyone

From istockphoto.com

Most managers hate the hiring process because:

10. It takes too much time and they have so many other things on their plates. Many feel screening and interviews just get in the way of getting their “real job” done.

9. When they need someone, they need them yesterday (or even three months ago). So they don’t really have time to do it right – to gather all the information they need to make an intelligent decision – and this makes them feel ineffectual. Read more…