Articles tagged 'Best practices'

HR Insights, Talent Management

The Power of Feedback in Improving Employee Performance

123RF Stock Photo

I’ve got a cool story for you about the power of sharing feedback — both positive and negative.

A while back, I wrote a letter to the president of my credit union (let’s call her Sarah). I wanted to let her know about a teller who was consistently cold and impersonal. Whether she was waiting on me or another member, she would have this sullen, “I hate my job” expression.

I never saw her looking friendly or happy. Ever. Read more…

Classic TLNT

4 Rounds of Interviews? It Shows How Screwed Up Your Hiring Process Is

From istockphoto.com

Editor’s Note: Readers frequently ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.

 I had a client recently that was undecided about a candidate after the fourth (4th) round interview.

They were thinking that maybe a fifth round would make the difference. I told them that it wouldn’t. In fact, it was a mistake to allow them to get to four.

Do you know what the fourth round interview says about your hiring process? Read more…

Recruiting and Staffing, Talent Management

3 Things to Help Hold on to Recent College Graduates

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In many ways, recent college graduates are the perfect candidates to hire. They’re young, fresh, and willing to learn.

However, they also come with a problem: Most recent grads don’t stay with an organization very long.

A new study by America Employed found that 77 percent of franchises surveyed said they expected new graduates to leave within a year. This can be frustrating to hiring managers, who have to continuously find new talent, as well as being costly for the organization (they’re constantly having to onboard and train, and high turnover hurts productivity). Read more…

Recruiting and Staffing

Are Recruiters and Candidates From Different Planets?

123RF Stock Photo

Recruiters, you’ve probably experienced this: You say one thing, candidates hear another.

You say you’ll be in touch, and candidates take that as a sign they’re frontrunners for the position. You say you’re looking for specific industry experience, and candidates think any experience remotely related will do.

All of these miscommunications lead you to wonder: Are recruiters and candidates from different planets? Read more…

TLNT Events

At NASA, Failure is the Most Crucial Component of Innovation

Jeri Buchholz

When it comes to taking risks, NASA — America’s space agency — is probably near the top of the list.

And, it underlies the organization’s vision, which is this: “To reach for new heights and reveal the unknown so that what we do and learn will benefit all humankind.”

Yes, NASA is probably the ultimate high performance workforce. That’s why Jeri Buchholz, Chief Human Capital Officer and Assistant Administrator for Human Capital Management, at the National Aeronautics and Space Administration, will be a keynote speaker at TLNT’s High Performance Workforce Summit May 6-7 in Atlanta. Read more…

Culture, Rewards & Recognition

Motivating Employees Takes Culture, Peer Recognition, Going the Extra Mile

123RF Stock Photo

What motivates employees?

Is it money? Feeling valued at work? Connecting with a company’s social mission?

All these are good answers, but a new Tinypulse survey from TinyHR titled The 7 Key Trends Impacting Today’s Workplace that analyzed over 200,000 employee responses relating to organizational culture found that “peers and camaraderie” are the No. 1 reason employees go the extra mile. Read more…

Recruiting and Staffing

How to Really Recruit (and Hire) Self-Motivated People

Motivation11

Second of two parts

Yesterday, I wrote about how recruiting highly motivated people is The Single Smartest Thing That a Hiring Manager Can Do.

Today, I am going to give you some tips on just how to go about recruiting those kind of employees.

Once you are committed to hiring self-motivated individuals, you need to work with your firm’s recruiting leaders to come up with the most effective recruiting and assessment approaches. Read more…

Recruiting and Staffing

Five Big Social Media Red Flags to Avoid From Potential Hires

Red flags

Does your company use social media screening as part of the recruiting process? If not, consider it.

Social media can be a useful tool for screening, as detailed in a June TLNT article about candidates rejected based on their public profiles. Only 20 percent of employers examine candidates’ social media profiles for screening, according to a survey by the Society for Human Resource Management.

Of the recruiters that screen via social media, 69 percent rejected applicants based on the content on those profiles. Read more…

HR Technology

How Big Data Can Help Transform the Business Value of HR

Illustration by istockphoto.com

Scattered about the Internet is a treasure trove of data, and more and more, it’s being used to manage people.

Big data might be unstructured and unwieldy to many, and there are reasons for that perception.

It’s collected from a variety of public and private sources — as well as internal and external means — so it takes focus and dedication to curate and manage it. But effectively analyzing this data can provide you with the tools for success.

Perhaps one of the better-known examples of this practice can be found in the Oakland Athletics baseball team. General Manager Billy Beane hired “quants” to analyze the performance of potential recruits. The data was so powerful that it turned the team into a winner, as described in the book and movie Moneyball, but this method certainly isn’t limited to the baseball field. Read more…

HR Management, Talent Management

The Art of Feedback: It’s About Being Thoughtful, Calm, and Specific

123RF Stock Photo

Long ago, I received an especially confusing piece of negative feedback:

Remember three or four months ago at that event? You did something wrong. I can’t remember what it was exactly, but I remember that it wasn’t good.”

I was baffled and didn’t gain much from the conversation.

What I did learn was that getting comfortable with giving effective negative feedback can be a challenge for managers, new and old alike. Read more…