Articles tagged 'Communications'

Talent Management

What Do You Do When Your Career Suddenly Gets Cancelled?

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“I would advise all of them if they find another career, take it and do not look back.”

This statement came from a captain in a local police force. He was referencing the layoffs that had hampered the police department in a large East Coast city.

Close to 200 officers had been laid off, and according to the newspaper article, only a handful had been rehired back into their career of law enforcement. Read more…

Classic TLNT

A Close Look at What CEOs Really Think About Employee Engagement

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Editor’s Note: Readers frequently ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.

Have you ever wondered what your CEO really thinks about employee engagement?

Many of us have, and new research from the UK’s Ashridge Business School provides some answers.

The study found CEOs had a pretty good idea of what employee engagement is and what it could do for their organizations. They view engagement as a strategic narrative (and ongoing dialogue) within their organizations that creates emotional connections and purpose for employees. Their view of the end result is a culture where people choose to give the very best of themselves at work. Read more…

HR Insights

It’s Sad But True: Don’t Expect to Get a Thank You in HR

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I am coaching a young HR leader who reports to a founder/CEO.

She doesn’t have a mentor or a direct supervisor. She is leading an unusually big project for a woman her age. I have been hired to help guide her through the next few months. It is a neat assignment.

This woman is tough and focused. She is working with men who are nice enough to hire a coach on her behalf but not always nice enough to say please and thank you.

For some reason, this matters to my client. Read more…

Culture, Talent Management

How I Got Zapped, or 3 Keys to Zappos Cultural Success

Zappos

Last week, I had the privilege of taking a behind the scenes tour of Zappos and speaking with several of their top leaders. ]

Mine was not the popular tour advertised on their website, but rather a real peek behind the curtain to see the wizardry of this renowned workplace culture phenomena and iconic brand.

I’ve read Tony Hsieh’s bestselling business book, Delivering Happiness, and have seen some of the clever Zappos employee videos on YouTube, so I wasn’t shellshocked by this very non-traditional workplace environment.

The converted city hall building in downtown Las Vegas that serves as Zappos headquarters radiates individuality and personality with a spattering of controlled chaos thrown in for good measure. Read more…

HR Insights

The New Career Mantra: Turn Every Call and Contact Into an Interview

© freehandz - Fotolia.com

“I worked all those years, coming to work every day, doing a great job. Each year there was a raise and eventually more responsibility.

I went home at the end of the day and came back the following day. I repeated that cycle all those years until one day, I came in and was let go.

During all those years I had received numerous inquiries from outside headhunters, but at each call was kindly rebuffed because I loved what I was doing. My resume had never been updated in all those years, and I had not interviewed in 24 years.” Read more…

Talent Management

It Takes a Workforce “Posse” to Help Make the Stars Shine

posse

I’ve found yet another good executive interview featured in the New York Times Corner Office column.

This one is with Deborah Bial, president of the Posse Foundation, which “recruits and trains students from public high schools to form teams to help them succeed in college.”

This is quite an interesting organization with a purpose I’m happy to support and publicize. But there’s value for us in the workplace, too. In this brief interview about her approach to helping at-risk teens succeed in college, Bial offers three lessons any of us can apply in our organizations, today. Read more…

Culture, Talent Management

When You Tell an Employee That “Family Comes First,” Do You Mean It?

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At this organization, family comes first.”

This phrase is used so commonly by companies recruiting employees that its weight and meaning have almost disappeared. Don’t get me wrong. The words carry the most noble of intentions. But this is one of those claims that’s often uttered and rarely embraced.

In honor of National Work and Family Month, which is being celebrated throughout October, it’s time to take a look at whether we – as business owners – are living up to our end of the bargain. When we tell employees “family comes first,” do our actions really match our words? Read more…

Talent Management

Friends at Work Make For Happier Employees – and a Better Bottom Line

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 With my mother dying earlier this year, I have been reminded of the importance of friendship.

My pals have played a crucial role in supporting me, helping me grieve, cheering me up.

Several of these life-affirming friends are from work, including a group of buddies that dates to our work together as newspaper reporters 15 years ago.

Indeed, at a time when Americans have fewer friends than they used to, the workplace is a fertile field for growing these valuable ties. And companies can do a lot to water that social soil — resulting in happier employees and a healthier bottom line. Read more…

Culture, HR News & Trends

Want to Make Change Happen? You Need Change Architects to Make It So

gI_105774_changes ahead

IBM recently released an executive report titled Making Change Work … While the Work Keeps Changing (How change architects lead and manage organizational change).

The report, which is based on data from their latest Making Change Work study seems a very pertinent one for the times.

As a whole, we know that this is a period of significant change for the workforce. We talk about these changes, and how they can and are affecting organizations, but there is significantly less talk around how organizations are successfully managing such change – which is exactly what IBM’s report dives into. Read more…

HR Insights, HR Management

The 5 Kinds of Help That Successful People Get

By istockphoto.com

Really successful people are successful because they get a lot of help, not because they are so good on their own that they don’t need help!

It’s important to think about how you work and learn. If you are not reaching out for extra knowledge and support, you will not achieve as much as those who do.

Successful people build their “extra team.”

What I mean by this is that they have people who are always at the ready to help them (people who don’t work for them) whenever they need it. Read more…