Sometimes even when people agree, and like, and respect each other, they can still find it frustrating to communicate.
Both can be really smart, capable people, but they just don’t get each other — they drive each other crazy.
The issue is that we all have our own preferred style of thinking and communicating.
When we are lucky enough to get a match with our boss, life is easy. When we end up as opposites, the interactions can be highly stressful and annoying, leaving both parties scratching their heads about why this is so difficult. Read more…
Believe it or not, walking loosens the tongue.
Think back to your childhood. Do you remember any long walks with grandparents, aunts, or uncles when you bonded as you bounded through the neighborhood or countryside?
Or about those long, romantic walks with your first love when you poured out your deepest secrets and highest hopes for the future? Or how about those strolls through the hallways at school with your best friend, sharing what you were going to do on the weekend? Read more…
One of the best parts of my job is the creative work I get to do with our customers around change management, communications and training.
As I’m sure you can imagine, that encompasses a fairly expansive suite of potential materials and mechanisms to get out the message about the Power of Thanks to transform an organization.
But if I had to pick a favorite means of communication to develop with a customer, it would be the CEO video. Read more…
In Three Critical Conversations That Boost Employee Engagement, we described three types of conversations that provide managers with valuable information about how to bring out the best in each employee.
But, there are more conversations you need to have:
- The Expectations Conversation;
- The Aspirations Conversation; and,
- The Preferences Conversation. Read more…
Editor’s Note: Readers sometimes ask about past TLNT articles, so every Friday we republish a Classic TLNT post.
In my never ending quest to beat a blog series to death, let’s hope this is my last installment of “Top Lies.” (See How Job Candidates Lie, and the Best Lies They Always Seem to Tell, and, Please Don’t Hate Me! Here Are the Biggest Lies That Recruiters Tell).
At this point, I’ve completely pissed off “candidates” and made some fun of recruiters, so now it’s time to really have some fun with the easiest target of all — HR! Read more…
Where were you when you heard the news that Jon Stewart was leaving The Daily Show?
For many, like me, it’s one of those historic moments when shocking news hits us like a punch in the belly.
Why? Because his fans ADORE him!
And why is he adored? Read more…
The movie Whiplash — the story of a young talented drummer and his demanding and ruthless teacher — is garnering a lot of attention (it’s been nominated for five Oscars) and it’s also kickstarting a lot of discussion.
What is the role of a teacher or coach? To what lengths should we go to elicit the best from someone? How do we motivate and not break people on the way to helping them reach their pinnacle?
These questions are relevant on school campuses, playing fields and the workplace. While I believe that everyone needs to get voted on the team and bring their A-game every day, I don’t believe the antiquated type of coaching works.
The world needs more talent than we have. Yes, we have a talent crisis. Read more…
Every company, department or team needs a leader.
Leaders set the tone for the organization’s culture. It is a proven fact.
Can you have a successful company without a CEO? Do football team captains play a major role in a winning season? Does a cruise ship need a captain to reach its destination safely? A focus on leaders is the natural design of how we operate as a society.
So, what education/training should be offered to develop the leaders, the influencers needed to grow your company, establish your branded culture, and obtain your business revenue goals of tomorrow? Read more…
Sometimes, the best leadership examples come from someone who does not have the lofty titles.
We watch in amazement how one tiny gesture ends up giving us the wow factor in multitudes (as the video below shows). Ordinary people, or those in professions that would not be synonymous with leadership, set an example for all of us to follow.
It always brings a smile to my face when I see these random acts play out. Read more…
With all the research and literature on employee engagement, it’s amazing that so many companies still get it wrong.
Employee engagement can’t be an afterthought anymore. It has clear and measurable impacts on your company’s bottom-line. Companies spend obscene amounts of money trying to measure engagement and “move the needle,” without any real long-term results.
That’s simply because they’re doing it wrong. Read more…