In Three Critical Conversations That Boost Employee Engagement, we described three types of conversations that provide managers with valuable information about how to bring out the best in each employee.
But, there are more conversations you need to have:
- The Expectations Conversation;
- The Aspirations Conversation; and,
- The Preferences Conversation. Read more…
Editor’s Note: Readers sometimes ask about past TLNT articles, so every Friday we republish a Classic TLNT post.
In my never ending quest to beat a blog series to death, let’s hope this is my last installment of “Top Lies.” (See How Job Candidates Lie, and the Best Lies They Always Seem to Tell, and, Please Don’t Hate Me! Here Are the Biggest Lies That Recruiters Tell).
At this point, I’ve completely pissed off “candidates” and made some fun of recruiters, so now it’s time to really have some fun with the easiest target of all — HR! Read more…
Where were you when you heard the news that Jon Stewart was leaving The Daily Show?
For many, like me, it’s one of those historic moments when shocking news hits us like a punch in the belly.
Why? Because his fans ADORE him!
And why is he adored? Read more…
The movie Whiplash — the story of a young talented drummer and his demanding and ruthless teacher — is garnering a lot of attention (it’s been nominated for five Oscars) and it’s also kickstarting a lot of discussion.
What is the role of a teacher or coach? To what lengths should we go to elicit the best from someone? How do we motivate and not break people on the way to helping them reach their pinnacle?
These questions are relevant on school campuses, playing fields and the workplace. While I believe that everyone needs to get voted on the team and bring their A-game every day, I don’t believe the antiquated type of coaching works.
The world needs more talent than we have. Yes, we have a talent crisis. Read more…
Every company, department or team needs a leader.
Leaders set the tone for the organization’s culture. It is a proven fact.
Can you have a successful company without a CEO? Do football team captains play a major role in a winning season? Does a cruise ship need a captain to reach its destination safely? A focus on leaders is the natural design of how we operate as a society.
So, what education/training should be offered to develop the leaders, the influencers needed to grow your company, establish your branded culture, and obtain your business revenue goals of tomorrow? Read more…
Sometimes, the best leadership examples come from someone who does not have the lofty titles.
We watch in amazement how one tiny gesture ends up giving us the wow factor in multitudes (as the video below shows). Ordinary people, or those in professions that would not be synonymous with leadership, set an example for all of us to follow.
It always brings a smile to my face when I see these random acts play out. Read more…
With all the research and literature on employee engagement, it’s amazing that so many companies still get it wrong.
Employee engagement can’t be an afterthought anymore. It has clear and measurable impacts on your company’s bottom-line. Companies spend obscene amounts of money trying to measure engagement and “move the needle,” without any real long-term results.
That’s simply because they’re doing it wrong. Read more…
Just as every person has a personality, every single organization on the planet already has a culture.
But what people really mean when they say they want to embed culture at work is that they want to create a positive culture — one that, combined with the people and the products or services that are sold, makes for an entity that is bigger, stronger and more impactful than the sum of its parts.
The route to achieving this elusive mix, and cultivating it into whatever shape it may turn out to be, is best served by an ethos that supports and nurtures a concept that is an almost universal goal – happiness. Read more…
Think of times you’ve experienced the following scenarios:
You’re talking with another person, sharing your ideas or point of view. They nod their head as you speak, indicating they are tracking you. However, when they respond, it’s clear they had no idea what you were talking about.
You ask someone “Do you know what I mean?” after explaining something to them, and they assure you they do. Yet, when you ask them what they heard, what they fed back to you is not even remotely close to what you said. Read more…
Editor’s Note: Readers frequently ask about past TLNT articles, so every Friday we republish a Classic TLNT post.
It’s important to motivate and reward your best people, but is promotion really the right call?
In the medical sales field and across a number of industries, employees who perform well are often promoted to manager. The idea is to recognize your best people and foster internal talent.
This makes sense, since a recent Gallup poll discovered that 70 percent of employees aren’t actively engaged in their roles. Companies with employee engagement routinely enjoy at least 22 percent greater productivity and up to 65 percent lower turnover. Read more…