Articles tagged 'Engagement'

HR Insights, Talent Management

David Letterman’s Retirement Signals the Great Boomer Workforce Exodus

Letterman

When asked by The New York Times to describe his impending retirement, David Letterman called it “a good solid punch to the head.”

After taping 6,000 episodes of “Late Night” over a 33-year career (three years more than his mentor, Johnny Carson), his analogy could not be more fitting – retirement is always a figurative punch to the head, both to the retiree and the organization losing them. Read more…

Recruiting and Staffing, Talent Management

8 Signs That You’re Probably Stuck in a Talent Time Warp

Time warp

Just because the economy has rebounded from the Great Recession doesn’t mean that your talent mentality has also rebounded.

Here are eight (8) signs you and your organization may be stuck in a talent time warp: Read more…

Talent Management

Hiring Wisdom: A Surefire Formula For Success With Your Employees

123RF Stock Photo

While you probably do extensive record keeping to track how well your team meets customer service standards and goals, I doubt you track how well you are doing when it comes to taking care of your internal customers — your employees.

What are you doing to ensure they keep coming back day after day?

OK, so you may track employee turnover, but that’s “closing the barn door after the horse is out.” Read more…

HR Management, Talent Management

First Impressions: Why Onboarding Employees Is Like Going on a First Date

From Fotolia

I arrived early excited about my first day and my first real job from college. I just could not believe how disorganized they were. It was like nothing you said. As a matter of fact, they were not expecting me until the following week. When I showed her the letter, she had to make phone calls to HR. It was a total mess. I knew then that I would not be here long.”

That short message was told to me by my daughter, who after finishing college, got her first “real” job. Because of my background in HR, I told her what the first day would probably be like since this was a well-known brand.

I had flashbacks of that encounter a few weeks back as I gave a presentation around that theme at the Global HR Summit in Doha, Qatara  last week. Read more…

HR Management

Even In Open Offices, It’s About Empowering Managers to Be Accessible

© endostock - Fotolia.com

It is clear why open floor plans are so popular in offices today. They bring people together to collaborate in ways that just weren’t possible in the cubicle mazes of the past.

In theory, an open office plan stimulates connections between employees and productive cooperation that can support a vibrant, high-performance culture.

In practice, though, an open office design can struggle with an important detail — how do you reward managers without taking them out of the collaborative environment? Read more…

Leadership

What It Takes For True Leadership to Happen – and Loyalty to Take Place

Fiercely Loyal

By Dov Baron

If we genuinely understand that our people are our greatest assets, then as forward-thinking leaders, we must become masterful at dealing with individuals as just that: Individuals.

What does this mean? It means that, despite what we’ve been taught about keeping ourselves separate and making sure we don’t allow people to break the chain of command, we must get down in the trenches and get to know our people. We need to understand what matters to them.

This is way beyond the “open door management” of the past. This is about seeing the humanity of people, having them see your humanity, and coming at your personal and business relationships from a place of genuine caring. Read more…

Leadership

He’s Baaack! The Keys to Great Leadership, According to Jack Welch

jack welch

“Neutron” Jack Welch is back in the news.

He’s been on a speaker circuit with his wife, Suzy, promoting their new book The Real-Life MBA: Your No-BS Guide to Winning the Game, Building a Team, and Growing Your Career.

In the last couple of weeks, I’ve read a few articles centered on him, his leadership style, and his wisdom for leaders today.  Read more…

Culture, HR Management

Social Engagement: If It’s Good For Employees, It’s Good For Customers

© Yuri Arcurs - Fotolia.com

It makes me proud to work for this company, because when I travel back to my home country on holiday, I can see the school that my company (along with all the volunteers) built. I am so proud to work here.”

That was a statement from one of our clients that I spoke to as she told me about her company.

I thought of that statement the other day as I flew back home from a business trip. The Chairman/Founder of the airline Virgin Atlantic made a pitch about their charity and volunteer effort called “Change for Children.” Richard Branson delivers this message and shows the schools and others that his company and employees are all engaged.

His quest is to get his customers involved as well. Read more…

Rewards & Recognition, Talent Management

Employee Engagement: It’s All about Connections and Good Work

© Ben Legend - Fotolia.com

This week, SHRM released its annual Employee Job Satisfaction and Engagement Report.

It’s interesting in how it segregates true “satisfiers” from the factors and conditions that help employees more deeply engage. Both are relevant measures, depending on what you are trying to determine or better understand about your workforce. Read more…

Talent Management

A Dangerous Workplace Reality: Referring to People as “B” Players

player

I’ve been working in this space at the intersection of people, HR, technology, and appreciation for many years now.

In that time, I’ve seen, heard and read many different attitudes and approaches for how to motivate others, how to manage talent, how to rank employees based on skills and performance, etc. As a reader of this blog, I’m sure you have, too.

One attitude that I’ve come to regard as deeply insidious and dangerous in an organization is thinking about employees as “A” and “B” players.

Read more…