Articles tagged 'HR communications'

Regular People Return as Most Credible Trusted Sources, Study Finds

by Fran Melmed on Feb 3, 2012, 1:27 PM | No comments yet

Regular employees and “people like me” are once again among our top three most trusted, credible sources, according to the 2012 Edelman Trust Barometer.

They’re back in the limelight after fading away last year, somehow losing ground to CEOs. But this year, things look much as they did in 2004, when regular folk vaulted to the top of the heap of credible spokespeople.

In health communication, the Regular Joe or Jane has continuously held a starring role. While we defer to medical professionals for information about health treatment, Susannah Fox of the Pew Internet & American Life Project has written that we look to people in our shoes — people like me — for emotional support and empathy, encouragement and care. This is particularly true for those who are living with a chronic condition, are acting as caregiver, or have experienced a medical crisis. It’s also true for those who have gained weight, had a pregnancy, or quit smoking. Read more…

HR News & Trends

Weekly Wrap: Reverse Mentoring Cuts Through the Generational Logjam

by John Hollon on Feb 3, 2012, 11:47 AM | No comments yet

I’ve said it before and I’ll say it again: I don’t understand the generational issues in the workplace that we’re constantly squabbling about.

Many, many times I have written here (and elsewhere) that Millennials get a bad rap, especially when it comes to their workplace ethic. Just late last year I wrote:

The Millennial generation, in my view, is no better or worse than any other generation that came before. Yes, they have their own unique generational issues but in my close experience with them, Millennials reflect what you find in other generations and society as a whole — some are good, some average, some clueless.”

A lot of the negative stuff that Millennials (or Gen Y, if you prefer) get hammered with has to do with the perceived notion that somehow, their workplace ethic is wildly out of whack with what everyone else is doing and that managers need some special kind of coaching to learn how to cope with them. Read more…

Leadership, Talent Management

Improving Engagement: Do Workers Know the Game You Want Them to Play?

by David Lee on Feb 3, 2012, 9:35 AM | No comments yet

One of the biggest frustrations I’ve heard from managers — both middle and senior level executives — is how few employees seem to care about how they, the employee, can help their employer. To them, their employees seem more excited about the upcoming weekend, than they do about making a contribution.

In short, their employees act more like “hired hands” than real “players.”

While there are many reasons for such lack of interest, if you experience this problem with your employees, one significant source to examine is this:

“Do your employees know what game they’re supposed to be playing and how it’s played?” Read more…

HR Management, Leadership

Why You Need to Install Civility as a Workplace Business Process

by Stephen M. Paskoff on Feb 3, 2012, 8:55 AM | No comments yet

By Stephen M. Paskoff

Tell business leaders there’s a new operational process that has the potential to transform their organization. Then notice their reactions when you list what it can do for them:

increase safety
surface problems
reduce errors
improve quality and teamwork Read more…

Rewards & Recognition

The 10 Big Myths of Employee Rewards and Recognition

by Derek Irvine on Feb 2, 2012, 11:49 AM | No comments yet

I’m honored to have an article included in the December issue of Canadian HR Reporter in which I debunk 10 recognition and reward myths.

Employee recognition is best given at an annual awards show.
Cash is the best reward.
Employee salaries should be reward enough. Read more…

Leadership, Talent Management

Building Creative Hot Spots: It’s Where HR and Innovation Meet

by Susan R. Meisinger on Feb 2, 2012, 9:40 AM | No comments yet

By Susan R. Meisinger

If you Google the words “leadership, innovation, growth” you’ll get about 50 million hits, give or take a few million.

There are links to scholarly journals, business magazines, management books, leadership books, conferences, and seminars — all of which try to explain how to do it: how to be a great leader who creates a culture of innovation which drives an organization’s growth.

Many of the links are to consultants who have their own proprietary approach that they assert will help leaders and organizations put into place processes that will build an innovative culture in a disciplined way, leading to growth and profitability. Still more links are to company websites, which proclaim that this is what they do best: they have the secret sauce and have the perfect recipe for a company that’s more innovative than its competitors.

But there’s a dirty little secret that leaders don’t like to share. Read more…

HR Insights, HR Management

Motivating Workers: You Can Learn a Lot From 18th Century Sailors

by David Sneed on Feb 2, 2012, 9:00 AM | 3 Comments

Have you ever seen a nautical movie and dreamed of living a sailor’s life? We dream that silly dream because we don’t really understand how hard their job really was.

No matter how cold and wet you were (very and always), you still had to do the back-breaking work – and on a terrible diet, too!

Imagine working 100 feet up a telephone pole during a hurricane, except the pole is attached to a skateboard and your job is to tie ropes together. No gloves, no shoes, and a wet, cold rope. And all you had to eat that day was bread that required soaking in water just to make it digestible.

You did this every day for two years. Your home when you weren’t working (a mere eight hours per day) was a dark, moldy corner at the bottom of the ship. Oh, and when you wore through your clothes? You made your new ones from ruined sails, or a roll of fabric you brought on board when you left Boston the year before. Read more…

HR Insights, Talent Management

Two Ways to Fix Mistakes at Work

by Derek Irvine on Feb 1, 2012, 11:55 AM | No comments yet

What do you do when you mess up at work? The gamut of responses runs from “lie and hide” to “sweep it under the rug and hope no one notices” to “confess and fix.”

That’s always been my motto – in work and life. If you mess up, ‘fess up. Then offer first a clean-up plan, and then ideas to make sure it never happens again.

We’re all human. We will all make mistakes at work. Sometimes, those “mistakes” turn into a highly profitable innovation, but often mistakes are just that – errors in judgment or execution requiring rectification. It’s how we deal with the mistakes – as both the perpetrator and the person in charge – that contributes to the tone of your organizational culture. Read more…

Talent Management

Managing Millennials: 3 Keys to Engagement – and 3 Common Mistakes

by Eric Chester on Feb 1, 2012, 7:37 AM | 1 comment

A colleague of mine who routinely speaks to college students accepts an offer to present a webinar to a company who employs a lot of young talent. Even though he understands college kids, this particular request is a bit out of his wheelhouse, but he decides to stretch himself and cover the topic to the best of his ability.

He sends me an email and asks if I will help him prepare by providing quick and simple answers to two questions:

“What are 3 ways managers can engage Millennial/Gen Y workers?” and ,
“What are three common mistakes companies/managers make with young talent?” Read more…

Recruiting and Staffing

Why Are We So Obsessed With Finding “Passive” Job Candidates?

by John Hollon on Jan 31, 2012, 11:40 AM | 4 Comments

Here’s a question that begs for a good answer: are we overdoing it with the search for passive job candidates, already?

It’s something worth asking, because the search for passive candidates – defined here as “(people) who are satisfied with their current position and are accomplishing great things. They are not actively seeking a new opportunity and job hunting consumes 0% of their time — has turned into a modern-day quest for the Holy Grail.

It’s all about the notion that the very best candidates are the ones who are working away at their job, accomplishing a great deal, and not particularly engaged in looking for new employment. And, that rubs occasional TLNT contributor (and chief talent scout for Clear Channel Communications) Morgan Hoogvelt the wrong way.

He has an interesting post over at TLNT’s sister website ERE.net where he openly questions just why there is so much focus today on finding passive candidates, and, why it has become such a fad and a trendy thing to do. Read more…

Articles tagged 'HR communications'

Regular People Return as Most Credible Trusted Sources, Study Finds

Weekly Wrap: Reverse Mentoring Cuts Through the Generational Logjam

Improving Engagement: Do Workers Know the Game You Want Them to Play?

Why You Need to Install Civility as a Workplace Business Process

The 10 Big Myths of Employee Rewards and Recognition

Building Creative Hot Spots: It’s Where HR and Innovation Meet

Motivating Workers: You Can Learn a Lot From 18th Century Sailors

Two Ways to Fix Mistakes at Work

Managing Millennials: 3 Keys to Engagement – and 3 Common Mistakes

Why Are We So Obsessed With Finding “Passive” Job Candidates?

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