Articles tagged 'HR communications'

HR Management, Talent Management

The Art of Feedback: It’s About Being Thoughtful, Calm, and Specific

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Long ago, I received an especially confusing piece of negative feedback:

Remember three or four months ago at that event? You did something wrong. I can’t remember what it was exactly, but I remember that it wasn’t good.”

I was baffled and didn’t gain much from the conversation.

What I did learn was that getting comfortable with giving effective negative feedback can be a challenge for managers, new and old alike. Read more…

Recruiting and Staffing

The Single Smartest Thing That a Hiring Manager Can Do

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First of two parts

If you are a corporate manager, you already know that you routinely spend a significant portion of your time trying to motivate your employees.

On average, I estimate that encouraging, cajoling, and the worst part, having to hang around just to ensure that your employees are continuously working takes up to 50 percent of the average manager’s time each week.

If you don’t believe my estimate, ask a few managers to keep a work log for a few weeks if you want an accurate time for your firm. You might go a step further and ask a few of your managers if they enjoy trying to motivate and if they are good at it, because you’re likely to find that they dread every minute of it. Read more…

HR Insights, HR Management

The Things That HR Pros Have to Secretly Deal With

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I really don’t give a hoot if you’re extroverted or introverted, the fact of the matter is I’m sick of you focusing on yourself and how others can pander to your every whim.

You want to know what real HR Pros have to secretly deal with every single day? Idiots like you!

Yeah, I said it. I don’t care that you’re a Millennial, or that you’re a Baby Boomer, or that you’re gay, or straight, or both. I don’t care that you need to leave every other Tuesday for some religious reason, or that you sneak out every Friday to meet someone who is not your spouse. Read more…

Talent Management

Hiring Wisdom: Why You Need to Be Doing Retention Interviews

From istockphoto.com

A retention interview is not a performance appraisal; it is not about how the person is doing his or her job. It is not a job satisfaction or employee engagement survey.

A retention interview is about what the company is doing (or not doing) that frustrates their top performers.

If you’d like to create your own retention interview, here are a few pointers to keep in mind: Read more…

HR Management, HR News & Trends

Survey Shows CFOs Are Increasing Their Involvement With HR

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CFOs are becoming more involved in human resources issues, as companies more and more break down traditional silos in favor of ever greater collaboration among departments and divisions.

Better than 8 in 10 CFOs say their responsibilities have expanded in the last three years to touch areas as diverse as marketing and operations.

Human resources leads the list, with 21 percent of the 2,100 CFOs surveyed saying their job now includes at least some involvement with HR issues. Following closely, 19 percent of CFOs reported having some responsibility for IT. Read more…

HR Insights, Talent Management

What a Brand New Employee Needs from You Most

New job new hire

I’ll tell anyone who’ll listen that I’m a proud cynic.

The definition of “cynic” varies slightly from dictionary to dictionary, but most say something along the lines of “distrustful or scornful of others’ motives.”

However, I think that’s a little harsh. I prefer to define my world view as a pragmatic recognition that most people most of the time will behave to further their self-interests. Read more…

HR Insights, HR Management

How HR Can Become Talent Gurus – and Build Credibility in the Process

Talent

During five years of international HR consulting for a range of organizations, I noticed that companies of all sizes (from small businesses to the global Fortune 100) had something in common: When HR was perceived by others to deliver the most value, it was when it was firefighting — responding to issues and “fixing” them.

Human Resources is most often operationally oriented, providing support for transactional processes, like hiring, performance reviews, and compensation reviews.

It’s this kind of focus that has prompted some experts to call for the splitting of HR departments. Read more…

Rewards & Recognition, Talent Management

Improving Engagement: Sometimes, It Just Takes a Little More Recognition

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Last week, I shared information showing that increasing employee engagement is one of the best ways you can help secure corporate information. Today, I’m following up with how to increase employee engagement based on the latest from Aon Hewitt.

Last week Aon Hewitt released its annual Best Employers in Canada list. Overall, Canadian employees are more engaged (65 percent engaged) than their U.S. and global counterparts (61 percent for both). Best employers in Canada averaged 77 percent employee engagement (versus 58 percent for other employers).

This is lovely news for Canadian employers, but what does it mean? What mechanism does Aon Hewitt use to determine employee engagement? Read more…

Talent Management

5 Toxic Workplace Practices That Kill Employee Engagement

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We spend a lot of time discussing how to increase employee engagement, but what about the things that will immediately nix those efforts?

Sure you can create development plans for your employees and share a meaningful company vision, but those efforts will be for naught if any of these toxic elements exist in the workplace: Read more…

Culture, Leadership

In Case You’ve Forgotten, Here’s How Real Leadership Looks

From Dreamstime.com

This holiday season, you’ve probably seen or read about all the retailers opening their doors as early as 6 pm on Thanksgiving Day. We have decided not to follow that trend. Instead, we believe family comes first and you should be at home celebrating with them on this special holiday. This means none of our stores will be open on Thanksgiving Day. In addition, none of our stores will be open before 7 am on Black Friday. ” -- Michael R. MacDonald, CEO, DSW Shoes

I came across this on Facebook the other day. It rang so true to me since my wife and a lot of her friends work in retail from the management end. Read more…