By Jeff Wolf
Everybody in business, at one time or another, and probably more than once, has witnessed the results of poor leadership: listless and confused employees leading to stagnating sales, excess costs, and crumbling profits.
It happens at every level of the organization, from frontline supervisors right through the top echelons.
Teamwork is key, but it doesn’t happen automatically.
To create a fully functional team, the leader needs to exhibit six (6) leadership traits: Read more…
The world of franchising is exploding as more and more franchised brands and concepts emerge each year.
Sadly, in many of those organizations, there exists a wide chasm separating disenfranchised franchisees from the brand’s franchisor, usually stemming from broken promises and unfulfilled expectations. In those franchised brands that are thriving, however, harmony reigns supreme as both parties are firmly committed to the other’s success.
A shining example of this is Costa Vida, an 11-year-old chain of nearly 70 fast casual, fresh Mexican restaurants. Read more…
If you’re a full-time worker in America, chances are you’re not getting enough sleep.
That’s according to the American Time Use Survey, which examined 125,000 responses to calculate how much sleep we’re getting, and what we’re doing instead of it.
The simple conclusion the survey came to is this: We’re simply working too much. Read more…
Is there a difference between a mission statement and a manifesto?
Yes and no. Their intentions may be the same but that’s where the similarity ends.
In practice, the outcomes of mission statements and manifestos are miles apart. Though manifestos and missions are crafted to bring people together behind a cause, manifesto’s have a much better track record of igniting action.
The best are so emotionally charged that their catalytic influence can endure for centuries. Such was the case for the 10 Commandments, and the Declaration of Independence. Read more…
Editor’s Note: A number of TLNT readers have asked about this post recently, so here it is again in case you missed it originally.
This past week a member of my husband’s team suffered a devastating loss: his one-year-old daughter died, which sent my husband — his manager — looking into the company’s bereavement policy.
It was three days.
Three to five days is standard, so this isn’t a knock against his company. This is a knock against blanket HR policies which don’t get discussed much (by those outside of HR) until, that is, you come slamming up against one of them. Read more…
In Three Critical Conversations That Boost Employee Engagement, we described three types of conversations that provide managers with valuable information about how to bring out the best in each employee.
But, there are more conversations you need to have:
- The Expectations Conversation;
- The Aspirations Conversation; and,
- The Preferences Conversation. Read more…
Most managers hire for skillset and hope for mindset. Therefore, only 9 percent of all new hires fail because they cannot do the job.
However, it also means that 91 percent do fail either because they won’t do the job the way it needs to be done, or, they don’t fit the employer’s culture or play well with others.
The remedy is to focus your selection process on these two factors: Read more…
“This pay initiative is an important part of our strategies to continue attracting and retaining the best talent in order to deliver a great shopping experience, remain competitive on wages in our U.S. markets and stay focused on our value mission,” TJX Chief Executive Carol Meyrowitz said in a statement.
Having noticed from afar the recent groundbreaking announcements that have come from major retailers in the U.S., that decision has given me cause for hope.
First Wal-Mart and now Target has, on their own initiative, decided to raise the wages of their workers. That is a good sign. I particularly liked the above statement, tying it to “attracting and retaining.” Read more…
Mr. Spock has died. He lived long, and prospered.
Of course, Star Trek‘s Mr. Spock, the character, will still be around because fictional people never really go away, but Leonard Nimoy, the wonderful actor who brought Spock to life, will not. He died Friday in California at age 83.
Trekkies will know this, but in the Star Trek universe, Spock was from the planet Vulcan, a place where a strict adherence to logic had helped Vulcans rise above personal emotions that had once threated to wipe out their civilization. It also made Vulcans the perfect aliens to have “first contact” with the human race (depicted in the film Star Trek: First Contact) in 2063.
OK, I know, I know – what does all this have to do with talent management and HR, anyway? Read more…
By John E. Thompson
Expectations are that the U.S. Labor Department’s proposed regulations re-defining the federal Fair Labor Standards Act‘s executive, administrative, professional, outside-sales, and derivative exemptions will be released in the next few weeks, if not within days.
As we have said, these provisions will probably include:
- A substantial increase in the minimum salary amount; and,
- A significant narrowing of the duties-related requirements. Read more…