Editor’s Note: This is the fifth of 12 essays from the new book, The Rise of HR; Wisdom From 73 Thoughts Leaders. It’s compiled by Dave Ulrich, Bill Schiemann and Libby Sartain, and sponsored by the HR Certification Institute.
By Diane J. Gherson
It isn’t often that a group of professionals can say with confidence that they stand at an important moment in history. This is one such moment for HR.
If that sounds like overreach, step back and consider the moment in which we find ourselves today. Over the past decade, we have seen the convergence of three historic shifts that are reshaping business and technology. They are: Read more…
Unquestionably, Talent Analytics is all the rage these days.
Everyone’s talking about it, but have HR departments truly embraced analytics yet? Should they?
And most importantly how can you tell if your organization is really ready for and would benefit from Talent Analytics?
Let’s look at some of today’s most critical talent management (or people management) challenges and determine how Talent Analytics and the ability to examine the wealth of available data can help: Read more…
For at least the past three years, there has been no shortage of articles written about the urgency of businesses and HR adopting a data mindset.
Business analysts and experts on this subject have tried everything from threatening the existence of data-ignorant companies to making innumerable cases for why it should be a part of your company fabric.
Admittedly, data is important. We cannot just go about our days wishfully doing business without the context behind what is really driving and affecting our operations. Read more…
First of two parts
When you survey the most frequent users of analytics and metrics in the corporate world, not surprisingly, you find that HR ranks at the very bottom.
Compared to finance, which is ranked No. 1, human resources compares poorly with only half of its functions being classified as advanced users and three times more HR functions are classified as non-users.
HR shouldn’t be surprised to learn that the executive team came in No. 2 because they (along with finance) are at the forefront of demanding more metrics and analytics from HR. The remaining business functions, operations, R&D, marketing, and sales all had a higher percentage of advanced metrics users than HR in this excellent 2013 AMA/i4cp study. Read more…
Look at the metrics most recruiters track below and tell me which ones are truly important.
- Time to fill;
- Number of applicants;
- Number of job offers;
- Cost per hire;
- Time to start; Read more…
Second of two parts
Yesterday, I started you off with three (3) simple measures that by themselves are enough to give you a snapshot — but accurate view – of talent’s impact on your business organization.
Today, here are three more metrics for your consideration. When added together, these six (6) will help you truly gauge the impact your talent has on making your business successful. Read more…
First of two parts
In a world where it’s easy to get a “snapshot assessment” of your personal physical health or your organization’s financial or IT security effectiveness, what could be more valuable than an easy-to-conduct executive level “snapshot assessment” of talent management and HR?
Unfortunately I have found that most in HR are satisfied with a subjective or low-level tactical assessment, which instead of business impact, covers spending efficiency, lean staffing, and whether managers and employees are satisfied with us.
In order to be considered as credible, this snapshot must instead be strategic, and it should mirror the executive snapshots that are available in finance, customer service, and IT. In order to assess how well you’re doing, a benchmark number must also be provided so that you can compare your results to your direct competitor firms. Read more…
No one could argue that being proactive and smarter about what you do is a bad strategy.
Big Data enables proactive, evidence-based decision-making throughout the enterprise — and yet, HR continues to struggle with adopting this approach. HR should be lining up to take advantage of the insights Big Data analysis offers, but that hasn’t happened just yet.
Still, the pressure is on for HR to step up to the plate and not only make decisions that align with business goals but to actually become part of the business’s advisory and planning process. Read more…
“HR should be every company’s ‘killer app.’ What could possibly be more important than who gets hired?” — Jack Welch, former General Electric CEO
I wish more CEOs and their respective CFOs agreed with Jack Welch’s statement.
The companies that do follow this mantra seem to prosper (GE, Google, Facebook, Mayo Clinic, Starbucks, and others that invest in hiring and developing talent.) Quality hires impact a company’s ability to execute its mission, reach its milestones, be profitable and ultimately increase shareholder value.
Here’s how to measure this quality: Read more…
I’m not always a big fan of SHRM — particularly how SHRM’s Board of Directors has chosen to operate — but this week, I think SHRM got big footed and forced to back off something that might have ultimately been a good thing.
In case you missed it, the American Staffing Association (ASA) and a number of other related organizations are crowing about forcing the Society for Human Resource Management to back off an effort they were leading to create standards around the reporting of HR metrics to investors.
According to a story on SHRM’s website, “This standard was to consist of a series of metrics intended to show the value of human capital in a manner that would be compelling to investors in publicly traded companies” according to Lee Webster, HR standards director for the SHRM. Read more…