Articles tagged 'HR Technology'

HR Technology, Training & Development

Tech Insights: Balancing Learning Systems vs. Informal Training

HR Technology

Many organizations have sophisticated training departments with complex Learning Management Systems.

I love that, yet I find myself wondering if it matters as much as it used to.

When the typical Millennial wants to learn something, they turn to the web, often YouTube, and see what they can find. The training may not be as good as what the corporate training department provides, but it may be good enough. Even if the LMS offers a ton of e-learning, employees may default to the ultra-familiarity of YouTube to pick up the tips they are looking for. Read more…

HR Basics, HR Technology

How Is Your HR Department Doing Covering Its … Assets?

© Agb - Fotolia.com

HR departments are the sentries of the office, with access to sensitive personnel records such as health information, I-9 documents as well as salary details, records that can take up loads of file cabinet space, and not to mention, archived data that is located off site.

But what If you suddenly find yourself asking these questions:

  • Is our vast personnel (past and present) data secure?
  • How much time is paper-management costing us? Read more…
HR Technology

Tech Insights: A Performance App For Feedback on the Fly

HR Technology

We are all familiar with performance management software, but when I looked at a performance management app it surprised me in, well, a surprising number of ways.

The first surprise was simplicity. Unlike software with many functions, the app — called Katch — focuses on a single thing: better feedback.

I thought I’d need a demo, but realized a couple of screen shots were are all I needed to grasp the basics. Read more…

HR News & Trends, HR Technology

The Key to Generation Mobile: It’s a State of Mind, Not a Function of Age

mobiledevice

We’re at a turning point with mobile technology.

For many users, tablets and smartphones are no longer a convenience or entertainment tool, but a necessary part of their working lives. A recent survey by Aruba NetworksAre You Ready For #GenMobile? — identifies these users as “Generation Mobile.”

The research, conducted to take stock of mobility’s increasing prominence in people’s working lives, examines survey responses from over 5,000 members of the public across the USA, UK, France, Spain, Germany, Sweden, South Africa, Saudi Arabia and UAE. Read more…

HR Technology

Tech Insights: The Trick in Making Easy-to-Use User Interfaces

HR Technology

Talk to any grandparent and they will regal you with tales of their brilliant grandchild who is a whiz with technology.

This brings us to the inevitable HR question: If their 5-year-old grandchild can master an iPad, why can’t our 45-year-old Director of Operations figure out the performance management software?

The obvious explanation is that many HR applications are inherently more complex than iPad apps. However the more important reason is that designers of iPad software have been a lot more concerned with the user experience than have the designers of HR tools. Read more…

HR Technology, Technology Insights

Tech Insights: When HR Approaches Data the Way Marketing Does

HR Technology

HR analytics usually looks at numbers, but unfortunately, a lot of relevant information is not numeric.

To understand textual data, our friends in marketing use sentiment analysis tools like Sysomos and Meltwater. These give them a handle on what social media is saying about their company and products.

The tools do exactly what the name suggests: they analyze the sentiment of a comment — is it positive, negative, or neutral? Read more…

HR Technology

Tech Insights: Operations vs. HR, or Why Old Techniques Still Have Value

HR Technology

I recently bumped into software aimed at call center operations.

Normally, that is outside my scope, however this software, Snowfly, was all about incentivizing workers using what we would now call gamification. In this sense the operations folks in call centers have developed a gamified solution to an HR need long before HR got hip to gamification.

In HR, the needs of managers and professionals often dominate our thinking, and what it takes to motivate managers can be quite different from motivating a call center worker. Read more…

HR Technology, Legal Issues

The Unintended Consequences When Workers Bring Their Devices to Work

mobiledevice

By Paul Starkman

At the top of the list of risks guaranteed to give HR a headache this year is employee use of personal technology for work.

It was only a few short years ago that employers began to embrace the bring-your-own-device (BYOD) trend, allowing employees to use their personal phones, tablets and laptops for work.

Today, bring-your-own-device into the workplace is a given, with nearly two-thirds of technology-dependent Millennials using a personal device at work. Read more…

HR Technology

Good HR Tech Always Makes For a Happy Employee

© itestro - Fotolia.com

Technology is a primary touchpoint for all sorts of HR functions in today’s companies: time tracking, benefit enrollment, payroll, performance reviews, etc. It handles the most sensitive aspects of an employee’s experience with a company.

It’s where they get paid, receive feedback, share thoughts on their career and skills, and enroll their newborns in health insurance.

Yet, in comparison to so many other apps people use everyday, the employee’s experience using HR software all too often leaves a bad smell behind, and that’s not a good thing for employees or employers.

But there’s hope. Read more…

HR Insights, HR Technology

Tech Insights: How Dirty Data Is Slowing Down Good HR Analytics

HR Technology

All the great new analytics tools work from the assumption that we have clean data.

Even when we just do a simple analysis, such as “employees by location,” we are presuming that all the data has been input, that it is accurate, and there are no duplicates.

As it turns out, much of HR’s data is pretty bad. Read more…