Articles tagged 'HR values'

HR Insights, HR Management

HR Disrupted: The Next Agenda for Transformation and Delivering Value

RiseofHR Front Cover

Editor’s Note: This is the fifth of 12 essays from the new book, The Rise of HR; Wisdom From 73 Thoughts Leaders. It’s compiled by Dave Ulrich, Bill Schiemann and Libby Sartain, and sponsored by the HR Certification Institute.

By Diane J. Gherson

It isn’t often that a group of professionals can say with confidence that they stand at an important moment in history. This is one such moment for HR.

If that sounds like overreach, step back and consider the moment in which we find ourselves today. Over the past decade, we have seen the convergence of three historic shifts that are reshaping business and technology. They are: Read more…

HR Insights, HR Management

A Few Words of Advice For HR: Stop Advising, Start Leading

HRCI_Book_Cover_Front

Editor’s Note: This is the third of 12 essays from the new book, The Rise of HR; Wisdom From 73 Thoughts Leaders. It’s compiled by Dave Ulrich, Bill Schiemann and Libby Sartain, and sponsored by the HR Certification Institute.

By Kristi McFarland

In many organizations, the role of human resources leaders has been to advise and counsel other business leaders.

Relationships of deep trust and open communication are built over years of working together, where the HR person and the business person both benefit: The business leader benefits from having a safe place in which to wrestle with leadership challenges and decisions, and the HR person benefits from being a valued confidante, mentor, and coach. Read more…

Talent Management

Yes, Great Employee Engagement Can Turn Into Great Customer Service

CustomerService

You know what I always enjoyed, that I still think of a lot? When we would all get together as a family and how much laughter there was in the house. From our parents to all the kids and cousins, it was just pure laughter.”

When I took my first foreign assignment as a Chief HR Officer, I was told by one of the senior executives. “You know the change we all notice in HR? It is the sound of laughter.”

When you walk in now, everyone is smiling, laughing and joking with each other. At one time you hated to come down here; now it is a respite to walk into a friendly environment — especially all the smiles. Read more…

HR Insights, Talent Management

Never Trust HR and Other Workplace Tips for Millennials

Photo by Dreamstime

One of my favorite Millennials is graduating from college next month, and it occurs to me that he, like millions of others from the so-called Godless Generation, could benefit from some sage counsel before entering the workforce.

So while the world may view us crusty Gen-Xers as all but done, holding on for dear life while awaiting our sure and inevitable Millennial takedown (or is it shakedown?), I say “Bah! You’ve still got lots to learn from us, kids.”

For example… Read more…

HR Insights, HR Management

HR’s Role in the Digital Workplace: It’s Time for Reinvention

HRCI_Book_Cover_Front

Editor’s Note: This is the first of 12 essays from the new book, The Rise of HR; Wisdom From 73 Thoughts Leaders. It’s compiled by Dave Ulrich, Bill Schiemann and Libby Sartain, and sponsored by the HR Certification Institute. 

By Josh Bersin

The human resources profession is at a crossroads.

Over the last few years digital and internet technologies have radically changed the way we work, requiring a tremendous change in all areas of human resources. Our latest global research shows that business and HR leaders have three major challenges: Read more…

Leadership

Three Phrases That Great Leaders Aren’t Afraid to Use

leaders-vs-managers

Here are some phrases that can pose difficulties to many of us when our ego gets in the way.

Great leaders, however, understand their importance and master them early on.

1. “I was wrong”

Whether you’ve made an outright error or had a failure of judgment, there are few things more difficult than standing in front of people whose respect you desire and admitting that you got it wrong. Read more…

HR Insights

HR’s Worst Enemy: It’s Not a Real Surprise Who It Actually Is

HR Progressive

I’ve been speaking a few local SHRM events and some corporate events, and I’m always amazed to hear about all of the “enemies” that HR has!

You have employees, and hiring managers, and the EEOC, and employment attorneys, and staffing firms, and insurance firms, and HR software providers – I mean, if I hadn’t been in HR, I would think that everyone is against HR!

It feels like that some days, doesn’t it? Read more…

HR Insights, HR Management

Is HR Simply Too Snooty for Its Own Good?

123RFphoto.com

A friend (let’s call her Jeanine) phoned the other day with some great news and some not-so-great news.

The great news: She applied for an HR consultancy with a large, well-known consulting group and was accepted into the fold.

The not-so-great news: She wasn’t certain she was good enough.

Orientation for the new gig found Jeanine surrounded by fancy-degreed HR pros who’d worked at big-name, global companies while sporting impressive job titles. It was “Dr. this at Fortune 500 that” in the C-Suite all the way. Read more…

HR Insights, HR Management

HR Roundtable: The Challenge in Tackling What Diversity Really Is

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The topic for the March HR Roundtable in Cincinnati generated some buzz even before it convened.

There were people who chose not to attend because they didn’t feel that the topic needed to be discussed anymore because “everyone understands and gets” diversity.

That really isn’t the case, but that was their perspective. Read more…

HR Insights, HR Management

There’s a Good Reason Why HR Should Lead Change Initiatives

123RF Stock Photo

Change management is about people, performance and leadership, ergo, one would think HR should be leading the charge (or at least playing a major role).

Unfortunately in many cases, HR is not involved because it does not bring the skill sets that would be useful to organizational change, or, is simply not even invited to the party. More concerning is that CEO’s don’t hold their HR leadership accountable for building the necessary expertise that would facilitate effecting change.

Without the internal expertise, organizations, more often than not, look to outside consultants to provide the needed assistance to effect the organizational changes they’re looking for. Read more…