I’ve had a lot of unpleasant cab rides, but this one took the cake.
Standing in the taxi queue at the airport in San Antonio, my business partner and I realized we had no cash between us and needed a cab that accepted credit cards. When it was our turn, before getting into the cab I asked the disheveled (and rather pungent) driver, “Sir, do you accept credit cards?”
Without making eye contact he grunted, “Unfortunately…” Read more…
Being a “fly in the ointment” is not a good thing.
This simple idiom translates into times when things are going along according to plan until an unforeseen event (our little friend, the fly) occurs and stops progress in its tracks. It complicates situations and can become a larger hassle to work through.
Unfortunately, too many HR professionals continue to be those flies and get in the way of progress at work and I’d like to share one. Read more…
“Imitation is the sincerest form of collective stupidity.” – W. Carroll (Bill) Munro, former marketing director, Pepsico
I recently wrote an article about “best practices” recently for Compensation Café. It’s a hot button with me.
Just what is “best practice”? Wikipedia provides a definition:
A best practice is a method or technique that has consistently shown results superior to those achieved with other means, and that is used as a benchmark.” Read more…
In HR (or OD, Training, etc. – pick your title) we like to believe we constantly develop our employees to become the next generation of leaders.
But many times our actions tell a very different story.
We (HR and our Leadership teams) do and say things daily that keep people from truly reaching their full potential. Self awareness of these behaviors is the key to making sure you aren’t the roadblock to creating great leaders in your organization. Read more…
I think there are more definitions of employee engagement than organizations pursuing it.
I like this definition taken from recent Temkin Group research because it focuses on the outcomes of true engagement:
Engaged employees are extremely valuable; they are more than twice as likely to do something good for the company that is unexpected of them, almost three times as likely to make a recommendation for an improvement, and six times as likely to recommend that a friend or relative apply for a job with their employer.” Read more…
I wade through all sorts of content during the course of any given week, and a great deal of it is not particularly memorable.
PR people pitch me all sorts of stories, possible interviews with executives pushing a book/company/phone app/whatever, or somebody who has a new product. webinar, or other opportunity. Friends and colleagues send me story links. And, I get flooded with all the newsletters and other content I’ve signed up for at some point along the way.
It’s a lot to take in, and usually, most of it is pretty routine and predictable. Rarely do I find that something jumps out and screams “READ ME.”
And, that’s why this newsletter from Care.com was different, because it had a subject line and a post that caught my attention The title? Eight Secrets Employees Don’t Want HR to Know. Read more…
“A winner is someone who recognizes his God-given talents, works his tail off to develop them into skills, and uses these skills to accomplish his goals.” — Larry Bird, American basketball player
I’ve observed that many of the most successful people in the business world are so absolutely confident in themselves and everything they do that they can come across as brash and cocky.
Think of people like Sir Richard Branson, Donald Trump, and Bill Gates. They take to heart the axiom formulated by John Eliot, author of the book Overachievement, who pointed out: “The best in every business do what they have learned to do without questioning their abilities — they flat out trust their skills.” Read more…
By David Sirota and Douglas A. Klein
“Make no small plans…for they have not the power to stir men’s blood.” — Niccolo Machiavelli, 1514
“The way I see it, leadership does not begin with power but rather with a compelling vision or goal of excellence.” — Frederick W. Smith, CEO, Federal Express
A critical condition for employee enthusiasm is a clear, credible, and inspiring organizational purpose; in effect, it’s a “reason for being” that translates for workers into a “reason for being there.” Read more…
Do you know why most restaurants fail? They don’t do anything really, really well.
There are a number of new burger chains popping up all over the country who are doing great. These chains have decided to have only a few menu items, but do each of those items better than anywhere else.
You can get a burger, fries, shake and a soda. That’s it. Small, focused, the best you’ll ever taste – each item.
I work with a lot of big companies, and the hiring managers love me! You know why? Read more…
Human Resources is a giving profession.
It is a profession where you will not receive tons of kudos, be recognized for closing million dollar deals, or for engineering the next great product that revolutionizes the world.
What you will receive is a call from an irate employee when their bonus check is smaller than they would like, an email when there is confusion about health benefits, or a mad dash request to refill a vacant position because someone just left the company.
In fact, it seems like Human Resources is all guts and no glory. Read more…