“Surround yourself with the best people you can find, delegate authority, and don’t interfere as long as the policy you’ve decided upon is being carried out.” — President Ronald Reagan
As a leader, you know you must delegate many of the tasks for which you’re ultimately responsible, if you’re to be successful in meeting your goals.
You know you can’t do it all yourself. Typically, under-delegation is more common than over-delegation, and most leaders should give more away.
That said, there are some things leaders should never delegate. Read more…
The world of workplace rewards in 2022 may feature scary aspects where constantly-monitored employees are overworked, paid only for performance and pitted against each other, only to be discarded if found wanting, according to a major survey.
An alternative prediction was that the employer of the future would be dedicated to enriching individual worker talents and fulfilling personal interests while minimizing environmental impact. The third possibility described a world featuring networks of independent contractors cooperating in virtual work relationships.
These predictions came from PwC, the consulting firm that polled 10,000 people in the U.S., UK, Germany, India and China and over 500 HR managers across the world for this report. Read more…
With my mother dying earlier this year, I have been reminded of the importance of friendship.
My pals have played a crucial role in supporting me, helping me grieve, cheering me up.
Several of these life-affirming friends are from work, including a group of buddies that dates to our work together as newspaper reporters 15 years ago.
Indeed, at a time when Americans have fewer friends than they used to, the workplace is a fertile field for growing these valuable ties. And companies can do a lot to water that social soil — resulting in happier employees and a healthier bottom line. Read more…
First of two parts
Here are some slogans I bet you’ve heard recently:
- We’re a talent economy now.
- Engaged employees are more productive.
- Workforce planning is key to business success.
Here’s one I bet you haven’t: Human Resources departments (the ones driving those first three slogans) are the new business engine. Read more…
There’s no way around it – being a leader is tough. It’s hard and it’s getting harder.
The complexity and pace of business today makes it virtually impossible to keep up, let alone find the time to nurture and encourage your team to its full potential.
So how do you deal with it? Read more…
The one great thing I love about going to HR and talent conferences is that you always get reminded about what really good HR should look like.
It doesn’t mean that your shop will be there, but it gives you something to shoot for.
I’ll admit, sometimes it can be frustrating listening to some HR Pro from a great brand tell you how they “built” their great employment brand through all their hard work and brilliant ideas. And all the while, not mentioning anything about “oh, yeah, and we already had this great brand that marketing spends $100 million a year to keep great!” Read more…
Long before the iPhone 6 was launched, I was hooked on Apple.
My first desktop computer was a MacIntosh SE II with a whopping 1 mb of ram, and I’ve been an Apple fanatic ever since. But as much as I crow about their products, I rave even more about the counter-intuitive culture that is continually on display at Apple’s 434 retail stores now open in 16 countries.
On a recent Tuesday morning, I was at one of the Apple stores in a nearby mall awaiting my scheduled appointment with a “Genius,” the official job title for Apple’s trained and certified service technicians. Read more…
Managers are the No. 1 influence on employee engagement in the workplace, while being one of the most under-trained positions in the business world.
As a result, there is a wealth of white papers, scientific studies, and entire organizations devoted to figuring out what makes managers effective at motivating and leading others. But there’s one study by Quantum Workplace, The 50 Best and Worst Recognition Comments of 2013, that goes to the horse’s mouth to find out what employees are really saying. Read more…
When the CEO of one of the nation’s largest pharmacy chains announced that the company would stop selling tobacco products in its 7,700 drug stores, he made headline news and set a powerful example for others to follow.
CVS Caremark (recently renamed CVS Health) President & CEO Larry Merlo put a firm stake in the ground by voluntarily forgoing a source of $2 billion a year in revenue.
So, you might be wondering, what was he thinking? Read more…
“The truth is, everything that has happened in my life, that I thought was a crushing event at the time, has turned out for the better. You learn that a temporary defeat is not a permanent one. In the end, it can be an opportunity.”
This was a statement from one of the wealthiest people in the world, Warren Buffett. It is also a very true statement.
When we stare defeat in the face, it sometimes frightens us. It completely shakes up our equilibrium, but eventually, we will realize that it all worked out. Read more…