A recent study by Spherion, The 2013 Emerging Workforce, examines the 2013 workforce and the post-recession resurgence of the “emergent worker mentality,” characterized by the study as one which focuses on a free-agency style employment.
While the study provides data to support this point it is more than likely we have experienced the validity of this resurgence in our daily lives, perhaps witnessing friends or colleagues job-hopping more frequently, or seeing an increased social conscience in employees and new talent.
Whether we’ve confirmed suspicions that our current workforce is driven by a very different set of factors than previous generations or not, insights from this report can help to remind us of the importance of understanding this emergent worker mentality. Read more…
“Success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome.” — Booker T. Washington, educator and author.
In my upcoming book Execution IS the Strategy (Berrett-Koehler, March 2014), I emphasize the fact that, for all intents and purposes, leaders can no longer legislate strategic execution or plan too far into the future.
Rigid strategies quickly become stale in the current business arena, and binding our front-line team members to them may result in consistent failure.
A more effective solution? Empower individuals to take ownership of their jobs, so they can use whatever strategy works best in the moment to execute effectively and productively. Read more…
“A lot of our job candidates are from out of town, and we’ll pick them up from the airport in a Zappos shuttle, give them a tour, and then they’ll spend the rest of the day interviewing,” Tony Hsieh says. “At the end of the day of interviews, the recruiter will circle back to the shuttle driver and ask how he or she was treated. It doesn’t matter how well the day of interviews went; if our shuttle driver wasn’t treated well, then we won’t hire that person.”
There’s never an excuse for being impolite or rude to somebody just because they drive a shuttle.
Can I get an “Amen?”
I read this quote from an interview on Business Insider and this set the framework for my day. As I drove into work that morning, I could not help but think of a former CEO who was the model for me for what leadership was about. Read more…
OK, they’ve probably never met, but it strikes me as interesting how two “turnaround” leaders of embroiled organizations, took wildly different approaches, yielding very different results.
No one will deny that JCPenney and the Catholic Church have had a run of bad years.
JCPenney stock was down and market share was shrinking, losing ground to Kohl’s and T.J. Maxx. The Catholic Church had been trying to shrug off the weight of scandal for decades and unify an increasingly diverse flock.
Each organization brought in new leadership to effect radical change. Read more…
Editor’s Note: The holiday season is here, and TLNT will celebrate by bringing back some classic holiday posts from years past. Look for them over the next two weeks.
This Thanksgiving, we did not say the usual prayer before the feast.
This year instead, I received a note from a family member who asked if we could go around the room and let each person express what they were thankful for.
I did not give it much thought as I led off the thank-you’s. I listened to each comment, and they were insightful and touching. At the end of about 10 thank you’s we were all teary-eyed. It brought to the forefront how each individual looks at their lives through the prism of thanks. I also noticed how strong our relationship is as a family. Read more…
I get a ton of email from people who complain about their bosses.
And I have several readers who never feel supported enough. Some of you think your boss is incompetent. Still others complain that your boss isn’t your friend.
That’s too bad. I always send those readers over to Ask a Manager. She is such a great writer. There is no question she hasn’t been asked. You can search her archives for an answer to your problem.
I think we have a huge problem in the marketplace. Management gurus tell us that a) everyone is capable of greatness; and, b) leaders should make everyone feel capable of greatness even when that isn’t true. Read more…
“Employees are the most valuable asset that any organization has. In the past managers said ‘jump” and the employees said, ‘How high?’ Now, the managers are jumping with employees.” — Jacob Morgan, American business writer
During the past generation or so, something unusual has happened in business: managers have evolved from the boss to a team player.
Figuratively, they are still in charge, of course, but leaders realized they got farther by being in partnership with their employees. They act more like a visionary facilitator, rather than a strategy imposter. Read more…
Second of two parts
Editor’s note: If you missed Part 1, see New Study: 96% Think Culture Change is Needed in Their Organization
The bottom line from the Booz & Company culture study is this: 96 percent said culture change is needed.
The challenge is that leaders must go far beyond basic tips, keys, or “levers,” like Booz & Co. highlighted in their study, if there is hope for sustainable culture change.
There must be a better way to build pride, drive out fear, and support the purpose and strategy of an organization with effective culture work. We believe the answer is to build your unique culture foundation. Read more…
With the holiday season really kicking off next week, so will the deluge of stories, articles and blog posts about the perils of the annual workplace holiday party.
I think these kind of events were always difficult to deal with, but they have become even more so in the Age of Social Media (where everything seems to eventually end up on Facebook), and during an era that is both over-the-top politically correct and incredibly litigious.
As attorney Patti Weisberg wrote here on TLNT last year: Read more…