Articles tagged 'Leadership'

Culture

Transforming Culture Is Simple: All It Takes Is Changing People

123RF Stock Photo

In a survey of top leaders by Booz and Company last year, 84 percent said culture was critical to success, and yet the majority admitted their culture was in need of a major overhaul.

So, how do you transform a culture to meet your company’s needs today? How can you get employees or teams to behave the way you need them to execute your strategies and enhance your performance as well as your employee engagement and the customer experience?

How do you get the innovation and agility you need in fast-changing markets? How do you get the cross-organizational collaboration that makes one plus one equal three? Read more…

Classic TLNT

A Close Look at What CEOs Really Think About Employee Engagement

123RF Stock Photo

Editor’s Note: Readers frequently ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.

Have you ever wondered what your CEO really thinks about employee engagement?

Many of us have, and new research from the UK’s Ashridge Business School provides some answers.

The study found CEOs had a pretty good idea of what employee engagement is and what it could do for their organizations. They view engagement as a strategic narrative (and ongoing dialogue) within their organizations that creates emotional connections and purpose for employees. Their view of the end result is a culture where people choose to give the very best of themselves at work. Read more…

Culture, Talent Management

How I Got Zapped, or 3 Keys to Zappos Cultural Success

Zappos

Last week, I had the privilege of taking a behind the scenes tour of Zappos and speaking with several of their top leaders. ]

Mine was not the popular tour advertised on their website, but rather a real peek behind the curtain to see the wizardry of this renowned workplace culture phenomena and iconic brand.

I’ve read Tony Hsieh’s bestselling business book, Delivering Happiness, and have seen some of the clever Zappos employee videos on YouTube, so I wasn’t shellshocked by this very non-traditional workplace environment.

The converted city hall building in downtown Las Vegas that serves as Zappos headquarters radiates individuality and personality with a spattering of controlled chaos thrown in for good measure. Read more…

Talent Management, Training & Development

What “The Voice” Teaches Us About Feedback and Coaching Done Right

Adam Levine The Voice

I like watching the TV show The Voice.

It’s singing competition show that has four famous singer judges who compete against each other by picking teams of singers who compete against each other. But, The Voice doesn’t allow the professional judges/coaches to actually physically see the participants before they’re selected.

It’s a “blind” audition. They the judges can hear them and have to decide if they want the singer based upon their voice, not how they look. It’s really well produced and the people are talented and hungry. Read more…

Culture

Workplace Values: It Ain’t What You Do, It’s the Way That You Do It

123RF Stock Photo

In the last 12 months, the topic of values has caught the imagination.

Putting values at the center of everything your organization does can make all the difference in engaging and motivating employees and customers.

It is a year this October since our book about organizational values, The 31 Practices, was published, and I wonder if you’ve noticed the increasing focus on values all over the world since? Read more…

Talent Management

A Culture of Health and Well-Being Can Drive Employee Engagement, Too

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Employee engagement is all the rage these days.

It should be, considering that only 13 percent of employees feel engaged by the work they do, and that low engagement leads to high turnover, which can cost companies up to 150 percent of an employee’s salary.

But with so many factors involved in employee engagement – job satisfaction, stress, work-life balance, purpose, relationships, physical and emotional well-being – it can be tough to achieve. CEOs and HR leaders at leading organizations are learning a focus on employee well-being impacts most factors critical for employee engagement. Read more…

HR Insights, Leadership

Why Your Best Performers Usually Make the Worst Leaders

Job promotion

We all make this mistake, and we’ll continue to make this mistake.

It’s the same old story: One of your employees performs really, really well, and because of their performance you move them out of the position they are in and put them in a leadership position. Then, they fail and become a lousy performer.

The best companies in the world make this mistake, and keep making it. The worst companies make this mistake as well, as does every other company in between. Read more…

Leadership

You’ll Be a Better Leader and Manager If You Don’t Believe the Hype

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She asked me to wait a minute, went to her room and came back with a piece of paper. It was a list that she had compiled of her important events that I had missed due to work commitments.

Talk about a wake-up call. The list included 22 items, from her first day at school and first soccer match of the season, to a parent-teacher meeting and a Halloween parade. And the school year wasn’t over yet.

This note was from a CEO’s daughter to her dad, Mohamed El-Erian, the former chief executive of the investment firm Pimco, who was frustrated that his daughter was not listening to him. Read more…

HR Management, Leadership

The 5 Critical Things That a Good Manager Never, Ever Delegates

From istockphoto.com

Surround yourself with the best people you can find, delegate authority, and don’t interfere as long as the policy you’ve decided upon is being carried out.”President Ronald Reagan

As a leader, you know you must delegate many of the tasks for which you’re ultimately responsible, if you’re to be successful in meeting your goals.

You know you can’t do it all yourself. Typically, under-delegation is more common than over-delegation, and most leaders should give more away.

That said, there are some things leaders should never delegate. Read more…

Culture, HR News & Trends

Want to Make Change Happen? You Need Change Architects to Make It So

gI_105774_changes ahead

IBM recently released an executive report titled Making Change Work … While the Work Keeps Changing (How change architects lead and manage organizational change).

The report, which is based on data from their latest Making Change Work study seems a very pertinent one for the times.

As a whole, we know that this is a period of significant change for the workforce. We talk about these changes, and how they can and are affecting organizations, but there is significantly less talk around how organizations are successfully managing such change – which is exactly what IBM’s report dives into. Read more…