Articles tagged 'Leadership'

HR Insights, HR Management

How to Keep HR Off the Front Page of the Newspaper

© Robert Lehmann -

Last week, the head of Human Resources for my city’s public school district resigned after it became public she exchanged text messages with a subordinate regarding other employees and their weight, age, and race.

To add further insult, when asked (via text message) if the texts were subject to open records laws, she mocked whether anybody could “find” the messages or figure out how to get copies of them.

I have a lot of faith in the students coming out of this school district and am pretty certain any high school sophomore could skip a day of school, binge watch 10 episodes of Scandal, and come away knowing that text messages can be “found” and traced. After all, these kids are pretty smart. Read more…


Giving Is the Very Best Workplace Communication

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Sometimes, the best leadership examples come from someone who does not have the lofty titles.

We watch in amazement how one tiny gesture ends up giving us the wow factor in multitudes (as the video below shows). Ordinary people, or those in professions that would not be synonymous with leadership, set an example for all of us to follow.

It always brings a smile to my face when I see these random acts play out. Read more…

HR Insights, Talent Management

How Bullies and Barbarians Can Ruin Your Workplace Culture

Bad Behavior in the office

A friend and I were sharing “speaker war stories” recently, prompted by his jaw-dropping experience earlier that week.

Here’s what happened…

Just as my friend was about to start his presentation, an audience member took a call on his cell phone. He didn’t just take the call, though.

He vamped for the audience, saying in a loud voice at the end of the call “No I will NOT have sex with you.” When he hung up, he looked at my friend on stage and announced: “That was your wife.” Read more…


The Tricky Balancing Act When You’re Asked to Manage Former Peers

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What has really changed?

One day you are working with your peers as colleagues, and the next day you are their manager. Now what?

You are the same person as you were the day before, so what now makes you worthy of being in charge? Why should you suddenly be able to tell your peers what to do? And why would they listen?

This is a quagmire many people face – at every level. Read more…

HR Management, Talent Management

Stop Rescuing Me: Don’t Treat Employees Like You’re a Helicopter Parent

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We often hear about the, “helicopter parents.” You know, the style of parenting in which an overprotective mom or dad discourages a child’s independence by being too involved in the child’s life.

They often make decisions and solve problems for the child, intervening at the first sign of challenge or discomfort for the child. They think they are being helpful, but are they really?

California State University Fresno professors/authors Jill C. Bradley-Geist and Julie B. Olson-Buchanan conducted a study that showed college students of “helicopter parents” found it difficult believing in their own ability to accomplish goals, were more dependent on others, had poor coping skills and lacked responsibility and conscientiousness throughout their college experience. Read more…

Culture, HR Insights

Renaming HR: Maybe We Should Simply Call It Employee Engagement


If your company is like most, you have a Human Resource department, and you may still call it HR.

For the traditional roles of Human Resources such as attracting, retaining and developing employees, the name makes sense. But, the responsibilities of this group are evolving, and the name HR fails to fully capture or give credit to the important ways this team serves and involves a company and its people.

Some 25 years ago, there were Personnel Departments. As the responsibilities changed and expanded to include services like benefits and compensation, the name became outdated and evolved into Human Resources. Read more…

Culture, Talent Management

Power of Core Values: Your Culture Determines Your Company’s Fate

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In the first chapter of The Power of Thanks, Eric Mosley and I introduce a very important concept that is a foundational principle of the book:

At the heart of great corporate successes and failures is a single observable phenomenon: the behaviors and values that constitute a company’s culture largely determine its fate.”

Of course, we dive much more deeply into why this is true, but to summarize – the values underlying your culture are the defining factors for how all employees should behave to achieve the organizational objectives. They also give employees a sense of greater meaning and context of their work. Read more…


What Your Employees Really Want (And How You Can Give It To Them)

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With all the research and literature on employee engagement, it’s amazing that so many companies still get it wrong.

Employee engagement can’t be an afterthought anymore. It has clear and measurable impacts on your company’s bottom-line. Companies spend obscene amounts of money trying to measure engagement and “move the needle,” without any real long-term results.

That’s simply because they’re doing it wrong. Read more…

HR Insights

Five Strategies to Fast-Track Your Management Career


If you aspire to climb the corporate ladder, the power to do so rests largely in your own hands.

Regardless of your industry or the amount of bureaucracy you believe exists in your organization, you have the ability to be a better master of your own career destiny.

While every organization is different, there are universal strategies and tactics that will serve you well anywhere and can help fast-track your management career. Read more…

Culture, HR Insights

The Terribly High Cost of Having a Meeting Culture

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Consider your average white-collar professional making $45,000/year, not including benefits.

At that rate, it would cost an organization about $25 for this person to sit in an hour-long meeting. That’s not too bad.

But now consider that the average American spends nine (9) hours per week in regular status meetings, or preparing for those meetings. At the rate of $25/hour, the weekly cost of those meetings for one employee is $225. And when you look over the course of a year, it adds up to $11,700.

All of a sudden, a cost that seemed relatively nominal has turned into more than a quarter of this professional’s annual salary. Read more…