Company culture is important. I think we can all agree on that.
But what is culture? And who determines it? I’d argue it isn’t what management or the executive suite suggest it is. No, company culture is what employees experience and feel every day.
In that spirit, today I point you to China Gorman’s Data Point Tuesday blog post It’s All about Trust: Honesty and Transparency. Read more…
Are you an “askhole” boss?
The actual definition of an askhole is someone who constantly solicits feedback or opinions, and then goes ahead and does whatever they were going to do in the first place, basically treating the feedback that you solicit as if it were never given is being an askhole.
Sad to say, bosses are very often guilty of this.
The signs of being an askhole boss are so common, that it can be hard to identify through self-assessment, so I’ve taken a moment to define some of the characteristics so that leaders can more accurately reflect on the issue. Read more…
It seems like new challenges for business leaders are surfacing almost daily.
In a McKinsey Quarterly survey of senior executives around the world, 85 percent of them said that public trust in business had deteriorated. This was echoed in the Edelman Trust Barometer, where 62 percent of global respondents said that they “trust corporations less now than they did a year ago.”
Trust in business has been in steep decline for the past 30 years, and North American scores for credibility and trust in leadership are now at all-time lows. Read more…
A billion dollar family business has been rocked by the voting out of the “enemy” relative who all employees love.
That’s the story of Market Basket, the Tewksbury, Massachusetts-based grocery chain of 71 stores with some 25,000 employees throughout the Northeast.
A groundswell of popular support — rallies, strikes, and protests attended by thousands of loyalty workers — has followed the firing of Arthur T. Demoulas, its former beloved CEO. Demoulas was replaced in June by a board now controlled by his cousin, Arthur S. Demoulas, a rival heir to the company built by their Greek immigrant grandparents, who opened their first store in 1916.
Although the stores remain open, shelves are sparse because warehouse drivers as well as outside vendors have refused to make deliveries. Customers have taken to social media to show their support for the employees trying to get their boss back. The company is losing millions of dollars a day. Read more…
“It seems to me that everything that happens to us is a disconcerting mix of choice and contingency.” — Dame Penelope Lively, British author.
On the morning of Feb. 15, 2013, a fireball ripped through the sky above the Russian city of Chelyabinsk, exploding 18 miles up after leaving a streak of fire tens of miles long.
The minor asteroid, which was about the size of an apartment building, was actually the second to have visited the Siberian region in a little over a century: 1908′s Tunguska meteor, which was about the same size, fortunately fell to Earth in an uninhabited wilderness, blowing down and charring 800 square miles of timber. Read more…
The NFL’s annual Hall of Fame induction ceremony took place last weekend, and seven players were given a bronze bust and the coveted golden jacket during an extra-long ceremony in Canton, Ohio.
The ceremony ended around midnight thanks mostly to the inductees’ speeches, prompting Class of 2014 member Michael Strahan to quip that he and his fellow players should be considered for the 2015 class. Read more…
When I walked into the MINI dealer to buy a new car, the last thing I expected to find was a great example of leadership, but that is exactly what I found.
It took a while for my early observations to draw the conclusion that the secret sauce of this dealership was the Sales Manager.
This busy, almost chaotic dealership was full of energy and organized. We were approached immediately by a salesperson who was quick to tell us that this was her first week, and she’d just moved from Pittsburgh. Read more…
Editor’s Note: Readers sometimes ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.
What makes a person an outstanding talent leader?
Is it the ability to set a vision, develop a strategy, or manage a budget? Or is it something much less visible and subtler?
Leadership is not something we are born with, although we may have a general aptitude. It takes insight into what leadership is all about and the desire to practice it in a deliberate, thoughtful, and consistent way to become good.
The points below amplify what I have learned from many successful leaders over the years. Read more…
“There’s no ‘I’ in team.”
“We appreciate you taking one for the team.”
“You’re not a team player.”
If the corporate realm has given birth to a more odious, misused, and abused word than “team,” I must confess that I don’t know what that is. Read more…
Let it go.
Since the beginning of time, those three words have never been repeated more frequently by more people or in more places than they have since the release of Frozen. Whatever else Elsa was singing about, however, she may as well have been delivering her primary message – let it go – to the modern manager.
Why is it that managers struggle to let things go?
There are a variety of reasons and the challenge manifests itself in many ways. Read more…