You may have met these people.
They sit in the stands at sporting events and tell the rest of the fans what they did or didn’t just see on the field. These clients know more about how your business back office should operate than the boss. These Know-It-Alls serve on committees and keep members deadlocked on decisions for days.
Know-It-Alls take on a tone of authority to let those around them understand that they have the final, absolute, full truth. Read more…
When you’re in a position of power — whether a manager or a parent — you say things and do things that have a huge impact on those with less power.
You can have a huge impact, for better or worse, without knowing it.
That’s because when you’re in a position of power and you have a negative effect on others, you are rarely let in on the secret. Read more…
Editor’s Note: Sometimes readers ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.
A disturbing news trend I’ve been seeing during the last several months since the untimely death of Steve Jobs is the rise of the “jerk” boss – an aggressive, in-your-face, even insulting management style being necessary to not only get the “best” out of people, but also to rise to the highest career levels.
This Washington Post article makes the point well, elucidating why it is that people in power choose the path of the jerk: Read more…
How do you develop the level of trust in your employees that’s required to inspire productivity and empowerment? I believe it starts with self-awareness.
If your organization suffers from low productivity, don’t automatically blame your employees; take a look at yourself first.
If you don’t trust your people to do their jobs well, ask why. Did you make poor choices when you hired them? Are you still learning how to maximize their skills and abilities? Read more…
Can your team make a decision?
I was recently thinking about a moment in my career that taught me several things about team decision making.
It was many years ago in my staff meeting. I had opened a topic for discussion that I knew the members of my staff disagreed strongly about. Read more…
Whether your business is large or small, if you are the CEO, you are also the CCO — the Chief Cultural Officer.
Culture matters. It is what makes the difference between a thriving, profitable, and growing business and one that is lethargic and struggling.
The CCO who takes on the creating, shaping, and development of the company’s culture will see a highly productive and happy workforce who produce significant bottom line results. Read more…
“So what if your boss is the person you don’t get along with? It’s like we just don’t click, and neither of us is talking about it. Should I be the one who brings it up? Wait until my boss does? Or just go look for another job?”
These questions about communicating with the boss are some of the most frequent issues trainers hear from learners in our interpersonal skills programs.
The answer? Like so many other things, it depends.
Here’s the qualifying question: In most situations, does your boss seem like an emotionally stable person? If so, then give open, direct communication a chance to work. Read more…
“Do as I say, not as I do.”
There was a time when a parent who smoked, drank excessively, cursed, etc. could demand – and often expect – a different standard of behavior from their children simply by telling them, ” I want you to have a better life than the one I’m living, so don’t follow in my footsteps and make the same mistakes I’ve made.”
No one exactly knows when that all changed, but the referendum on being able to raise good kids by providing a bad example of what not to do has passed.
Similarly, the time has also passed for a boss to manage his/her employees under the “I can do this, but don’t you go thinking it’s okay for someone at your level to do” axiom. Read more…
I often hear this from executives:
“My managerial team needs to be more strategic. I have managers who are fine at executing, but they are not strategic.”
Clearly articulating what those managers should be doing to be more strategic is often difficult.
What is strategy? What does it look like? What does it sound like? Read more…
“It is not in the stars to hold our destiny, but in ourselves.” — William Shakespeare, British playwright and poet
Let’s face it: business life won’t be getting any easier or slower or less complicated (unless human nature and civilization undergo a radical reversal).
Technology will keep advancing at a rapid pace, and the changes it brings will continue to reverberate through our society.
When I was growing up, many things we take for granted now didn’t even exist: cell phones, CDs, DVDs, home computers, and satellite radio, just to name a few. Now they’re commonplace things most of us enjoy. Read more…