Articles tagged 'Management'

Talent Management

The No. 1 Driver of Employee Engagement Is … Well, It Depends

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A few months back I attended the HR Technology Conference, where I saw one speaker after another state with great confidence, “Of course we all know that the No. 1 driver of employee engagement is…” as if imparting a definitive piece of wisdom on the audience.

Problem is, the first speaker said it was culture, the second said it was compensation, and the third said it all came down to the person’s manager.

Of course, they can’t all be correct. Or can they? Read more…

Leadership

10 Classic and Enduring Rules of Great Leadership

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The special qualities of remarkable leaders are complex and rare.

Leadership requires the courage to fashion a code of conduct governed by principled conviction, so reviewing the writings of Classical philosophers is a good place to begin our journey towards becoming more effective leaders.

Michael Soupios and Panos Mourdoukoutas did just that for their book, The Ten Golden Rules of Leadership, and discovered the ancient philosophies remain relevant today. Read more…

Culture, Leadership

The 5 Words Leaders Use That Do More Damage Than Good

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The most misunderstood phrase in corporate speak is “People are our greatest asset.”

Those five words do more damage than good.

That was the hook as I began my speech this week at the Great Place to Work list announcement in Dubai .

I have gotten so that when I hear that phrase, to me it is a signal that whoever said it is not really connected about those assets. If you have to say it, you probably do not believe it yourself. Read more…

HR Insights, Leadership

How to Cope When You Find You’re Butting Heads With the Boss

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Sometimes even when people agree, and like, and respect each other, they can still find it frustrating to communicate.

Both can be really smart, capable people, but they just don’t get each other — they drive each other crazy.

The issue is that we all have our own preferred style of thinking and communicating.

When we are lucky enough to get a match with our boss, life is easy. When we end up as opposites, the interactions can be highly stressful and annoying, leaving both parties scratching their heads about why this is so difficult. Read more…

Culture, HR Insights

Can You and Your Organization Truly Handle Transparency?

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A recent article in the Orlando Sentinel caught my attention.

It reports that a leasing company has stopped the process of making tenants agree in the lease to not post bad social media reviews, at the penalty of $10,000. Wow! I must be naïve because I just cannot fathom anyone making such a business decision. Well, it’s good they stopped it.

Reading a little deeper, apparently the leasing company was concerned about a “’growing trend’ of real estate renters posting unjustified and defamatory reviews on social media in order to negotiate lower rents.” OK, that is certainly unfair, if that is actually happening.

Trying to control what people write on social media, however, is a little bit like trying to bail out a sinking canoe. If someone wants to write a negative review and not pay a penalty, they’ll find a way to do it, even if it means getting cousin Gertrude to write the review. Read more…

HR Insights

Dumb Policies Are a Lose-Lose for Companies, Employees, AND Customers

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This week, our postal carrier delivered a controversial piece of mail to the house.

The mail was addressed to a man whose name I didn’t recognize, but we’ve gotten mail that wasn’t ours before, so I didn’t find that to be terribly unsettling.

What set the alarm off in my head was the sender, which happened to be the Pennsylvania State Police. Read more…

Leadership, Talent Management

Dealing With Difficult Problems: Sometimes, It Helps to Walk and Talk

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Believe it or not, walking loosens the tongue.

Think back to your childhood. Do you remember any long walks with grandparents, aunts, or uncles when you bonded as you bounded through the neighborhood or countryside?

Or about those long, romantic walks with your first love when you poured out your deepest secrets and highest hopes for the future? Or how about those strolls through the hallways at school with your best friend, sharing what you were going to do on the weekend? Read more…

HR News & Trends

Deloitte’s New Human Capital Survey Should Be a Wake-Up Call for HR

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Deloitte recently released its 2015 Global Human Capital Trends report, their annual comprehensive study of HR, leadership, and talent challenges compiled using data from surveys and interviews taken by 3,300 plus HR and business leaders in 106 countries around the world.

The report identifies 10 major trends that emerged from the most current research, and cites the capability gap (measuring the distance between the importance of an issue and organizations’ readiness to address it) associated with each, as well as practical ideas for how to help organizations combat theses challenges. Read more…

Culture

How Do You Create a Healthy Culture? It Takes Formalized Values

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Is your workplace inspiring, engaging, and productive or frustrating, dull, and stagnant? Or, is it somewhere in between?

Effective leaders pay attention to the quality of their work culture, every day. They know that culture drives everything that happens in their team or department or company, good or bad.

They invest time and energy observing interactions, engaging with players and customers, celebrating aligned behavior, and coaching misaligned behavior.

Unfortunately most leaders don’t pay much attention to the quality and health of their team, department, or company culture. Read more…

HR Insights, HR Management

What I Learned About Fast HR From Turning Down a Top HR Position

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Have you tried Jimmy John’s Gourmet Sandwiches (err, subs)?

My family loves Jimmy Johns! Way too much of my annual income goes to this company!

Here’s a little known fact: I was once offered the head HR position at Jimmy Johns. Read more…