Articles tagged 'Management'

HR Insights

Why We Need to Start Thinking of “People” and Not Just “Users”

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“As somebody once said: It’s kind of arrogant to think the only reason people exist is to use what you built. They actually have lives … outside the experience they have using your product, and so the first step of designing in a human-centered way is to recognize that they’re humans.

That statement was from Facebook’s director of product design Margaret Gould Stewart, speaking at The Atlantic’s Navigate tech conference. Basically what she was saying is that Facebook is not calling its users “users” any more — it now refers to them as “people.”

Some companies now refer to their employee group as partners or associates. I love this new nomenclature, but I know that to some it may seem as not really having any meaning. Read more…

Classic TLNT

Surefire Ways to Bah Humbug Your Employees this Holiday Season

Scrooge

Editor’s Note: The holiday season is here, and TLNT is again getting into the spirit with some classic past holiday posts. Look for them until Christmas Eve.

Dickens may have penned A Christmas Carol back in 1843, but the ghost of bad management is still haunting workplaces today.

Nowhere is this more prevalent and on display than in industries that boom in Q4 (i.e. retailing, food service, hospitality, transportation, entertainment, etc.). The make-or-break pressures of managing a business during the holidays can bring out the worst in the best of us..

So if the challenge to increase sales and decrease overhead amidst staggering competition has left you feeling as though you’ve been inhabited by the spirit of Rob Ford, why not go all-in and ensure that your employees hate the holidays as much as you do? you know, share your misery and get some company! Read more…

HR Insights, Talent Management

Measuring Engagement: It’s All About Asking the Right Questions

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Measuring employee engagement is tricky. After all, how do you get people to tell you how engaged they are in their work when they might not even understand the concept very well?

Determining what engagement means involves different psychological constructs that describe a person’s emotional state at a moment in time.

When conducting an organization-wide employee engagement survey, it’s critical to use the right questions to accurately assess an employee’s emotions regarding their job. Read more…

HR Insights, Leadership

It’s the Holidays! Don’t Make Employees Be Naughty Instead of Nice

naughty not nice

When I was a kid, we had a name for those other kids who were always causing trouble — instigators.

Confusion, noise, and conflict swirled around these rabble-rousers who, when they weren’t actively making bad stuff happen, were darn sure taking advantage of its presence.

Unfortunately, some of these provocateurs grew up and were eventually promoted into management.

Crap. Read more…

Culture, Leadership

Today’s Most Important Strategy: Building a Culture of Agility

building up

What company in the world has not been going through sudden shifts from major, disruptive change?

Consumer technology companies, health care companies, automakers, and smart phone manufacturers are among industries whose very foundation is more like shifting quicksand. To survive and grow, and even regain competitive advantage, many companies are grappling with ways to transform their businesses in the face of radical change.

They are responding in many predictable and time-tested ways: Changing CEOs and leadership teams, shifting strategies, rolling out new product lines, amping up innovation, cutting costs and restructuring. Read more…

HR Management, Leadership

HR Roundtable: What Do You Do With Ambiguous Leadership?

HR round table

Everyone clamors for fantastic leadership in their organizations.

Books, blogs, and conference sessions are dedicated to outstanding leadership. But, what happens when your leadership is ambiguous?

This is more common than people are willing to admit in today’s workplace. So, the December HR Roundtable in Cincinnati decided to take this topic on and started with these three questions: Read more…

Global HR, HR Insights

Becoming a Talent Specialist: You Just Need to Find Your HR Sweet Spot

develop-talent

We have had approximately 22 speakers over the past few day. Our focus was on Employee Engagement. We have sliced/diced it every way possible.

We have heard theory, metrics, branding, and plain old common sense — all in the guise of getting our employees more engaged. But in order for each of us as HR professionals to get our organizations back on track, we must be engaged with what we do.

Those were my closing words at the recent Employee Engagement Forum held in Dubai Dec. 7-8. I speak at a lot of conferences in the Middle East, and in close to two years working in this region, I have participated either as conference chair or keynote speaker at approximately 18 various conferences from Istanbul to Nigeria and throughout the Middle East. Read more…

HR Management, Leadership

Dear New Managers: Here’s the Style That Drives Innovation

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Making the leap into management can be an exciting and challenging time.

Switching roles from contributor to leader can be a confusing proposition. You’ve done so great with your job that now you’ve been asked to stop doing it, and instead, to start using a different set of skills to supervise a team of people.

The knee-jerk reaction to the added responsibilities and altogether new situation might be to get out in front of your new team, take on more of the work that you’re already comfortable with, and set up processes designed to your habits and personality.

After all, that’s what got you the new promotion, right? Read more…

HR Management

HR Roundtable: Is It Actually Possible to Differentiate HR?

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One of the biggest struggles human resources has in organizations is that it tends to blend in with everyone else and doesn’t take steps to differentiate itself.

The November HR Roundtable in Cincinnati got together to talk about this and see if differentiating HR would be possible. They kicked off the forum with the following three questions:

  1. Why is it so difficult for HR to differentiate itself in an organization? Read more…
HR Management, Talent Management

How to Get Employees to Talk Before They Decide to Walk

123RF Stock Photo

It’s human behavior to want to move away from things that are not working or are starting to feel tough, or just too hard, because sometimes walking away seems like the easiest choice.

It’s true in life in general, and particularly true in the job market.

Positive shifts in the economy in most countries have naturally led to more role choices for talented people. They have options, and if a role or organization that is not delivering to expectations, it’s natural to explore other options. Read more…