Articles tagged 'Management'

Talent Management

Making a Business Case for Investing in Employee Engagement

ROI

OK, C-level executive — I’m talking to you.

There’s a lot on your plate these days. You have to keep your organization afloat and make critical strategic business decisions that will ultimately shape the financial future of your firm.

However, if you’re overlooking one key element of your company’s operations, you could be missing out on the greatest opportunities to boost productivity and maximize performance. In the end, this aspect has some of the greatest impact on the bottom line. Read more…

Talent Management

Is Too Much Cross-Functional Work Killing Your Employees?

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We have heard of the many jobs and/or industries that have been either lost or tremendously condensed since 2008.

Let’s deal with the tremendously condensed jobs for a second.

Due to the financial crisis of 2008, many businesses had to trim the head count in their organizations. Essentially, the head count was trimmed, but as expected, the work didn’t go away. The result was lots of reorganization within companies and a redistribution of work in support of keeping business going as usual. Read more…

Culture, Leadership

Innovation: 3 Ways to Help Your Company Become the Next Big Thing

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Innovation  – finding a better way of doing something or creating something new — that’s how Google, Apple, Microsoft, Amazon, and countless others became such well-known brands.

Rather than just “do what the Roman’s did,” they created something that no one else had, or at least delivered products and services in a way that their competitors had not done.

Innovation doesn’t just happen. Innovation requires key areas of your business running like a well-oiled machine. Read more…

Classic TLNT

What Great Leaders Know: Sharing Power Builds Trust and Loyalty

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Editor’s Note: Readers sometimes ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.

This is not a deep psychology dive on ego and power in business leadership, which is a huge topic.

But I want to share some practical observations about how good leaders build a powerful team by sharing power, and how others build themselves up (falsely) by imagining they can hoard power personally. I am a fan of the former.

What I have found is that the people who imagine that they have more power than they do can’t distinguish between the fact that their role has power vs. that they are powerful personally. Read more…

HR Insights, HR Management

Tim Sackett’s HR 101: HR Strategy For Dummies (Yes, It’s Pretty Simple)

For-Dummies

If there is one thing I hate in HR, it’s when I hear other HR Pros try and make HR seemingly overly complicated.

Look, we aren’t launching the Space Shuttle, we’re only trying to get good people to come and stay at our organizations. It’s not rocket science, it’s people science, and it’s probably less science and more common sense.

In fact, we could call your HR strategy, People Sense! But, that’s sounds like a bad HR tech company name. Read more…

Talent Management

Great Tales of Engagement: Pizza on the Plane – With a Little Bit of Help

frontier-airlines-buys-pizza

Here’s one thing that’s good to remember: one highly engaged employee can make a world of difference.

Take the case of Frontier Airlines, a Colorado-based air carrier  that earned dubious title of Second-Most-Complained-About-Carrier in 2013 (in fairness, Spirit Airlines, the No. 1 most-complained-about-carrier, outnumbered Frontier’s complaints by almost 8-to-1).

However, 2014 is looking brighter for Frontier, and they’ve enjoyed a boost in positive awareness since a story broke about an enterprising Frontier pilot teamed up with a Domino’s Pizza manager to deliver a customer experience his passengers won’t soon forget.

Sound like the plot to a new primetime drama? Wrong. It’s employee engagement at its finest. Read more…

HR Insights, HR Management

Shocker – Sometimes, Aggressive Employees Aren’t Very Nice

123RF Stock Photo

A few days ago, my eye was caught by an article titled, Why They Rejected the Best HR Candidate They’d Ever Interviewed — The Shocking Truth Revealed!

Well, naturally I wanted to know the shocking truth about why someone wouldn’t hire a phenomenal HR pro.

It turns out (spoiler alert) that this stellar candidate (‘Taylor”) blew his last interview when he showed a disdainful attitude toward “Wade,” a slow-moving, slow talking, unfashionably dressed, gray-hair vestige of the organizational old guard bearing an indeterminate job title. Read more…

Culture

Driving Workplace Culture: Is Yours All About “Me” or “We?”

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Years ago, NASA ran a series of experiments on the best way to make decisions.

They used a series of survival scenarios, and asked individuals in a large group to solve the challenge and rate themselves. Then they asked small groups to solve the problems and rate their performance.

About 98 percent of the time, the groups received better scores than the individuals. Read more…

HR Insights, HR Management

Tim Sackett’s HR 101: The Worst HR Advice I Ever Gave Someone

advice

A few days ago this thought came to me: “What is the worst advice I’ve ever given anyone?

Usually in a case like this, the first thing you think of, is usually correct! In my case, I came up with a number of things right away, none of which really seemed like the worst advice, and more of me making fun of what other people think is “good” advice.

Here’s a sample: Read more…

HR Management, Training & Development

Managing vs. Coaching? In Today’s Workplace, You Really Need Both

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Seek opportunities to show you care. The smallest gestures often make the biggest difference.” — John Wooden, longtime UCLA men’s basketball coach

Despite what some people may think, being a manager is no walk in the park.

In fact, the combination of mental work, social interaction, project juggling, time management challenges, high pressure, responsibility, and variability makes it among the more demanding types of work any person can take on. The hours are terrible and the stress is inevitable. Read more…