Articles tagged 'Management'

Leadership, Talent Management

Want a Message That Gets Employees Attention? How About a CEO Video?

ceo

One of the best parts of my job is the creative work I get to do with our customers around change management, communications and training.

As I’m sure you can imagine, that encompasses a fairly expansive suite of potential materials and mechanisms to get out the message about the Power of Thanks to transform an organization.

But if I had to pick a favorite means of communication to develop with a customer, it would be the CEO video. Read more…

Talent Management

What Shelter Dogs Taught Me about Employee Engagement

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One day while volunteering at the animal shelter, my interactions with two of the dogs — Mia and Harper — reminded me of a fundamental truth about employee engagement.

It’s a truth that frequently gets ignored, and because of that, most employees are not nearly as productive or as engaged as they could be.

Mia was a high-spirited pit bull mix who needed some polishing up of her walking-on-a-leash-without-chomping-down-on-the-leash-and-dragging-me-around skills. Whenever she walked without grabbing the leash and pulling, I would praise her enthusiastically. Read more…

Classic TLNT

Leadership 101: The Most Powerful Words You Want From Any Leader

123RF Stock Photo

Editor’s Note: Readers sometimes ask about past TLNT articles, so every Friday we republish a Classic TLNT post.

“All I want is for someone, sometime, just one time, to say thank you.”

She works late every night, and pulls long hours. This particular morning she left home at 5:30 to make sure she got in to prepare for the big meeting. She left at 8 that night to go home.

As she wistfully told me that story, that first statement about wanting somebody to say “thanks” caught my ear. Read more…

HR Management, Leadership

Controlling Employer Branding: It May Lead to an HR-CEO Showdown

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In a recent report by Universum, a tactical view of how organizations are attracting talent and combating problems is given with some fresh insight.

The report, titled State of Employer Branding, is part one a four-part 2020 Outlook series and based on responses from 2338 interviews conducted in the winter of 2014 in 18 different countries. Respondents represented a variety of industries and job functions, with more than 50 percent working within HR, 16 percent being the CEO of their respective organization, and 23 percent working for organizations with more than 1000 employees in the country.

Universum’s report starts by posing a necessarily blunt question to its readers, “How long have executives argued over the need to make talent attraction a corporate strategy rather than an HR strategy?” Read more…

Culture, Leadership

It Takes Thoughtful Leadership to Truly Build a Trust Culture

© HP_Photo - Fotolia.com

Imagine this …

Imagine walking into your leadership team meeting wondering whether the same old politics was going to play out.

  • Would the same people work their own private agendas, again?
  • Would the same people be silent and watch it happen?
  • Would everyone just be nice and kind and not honest, and let the meeting pass without ever addressing the elephant in the room? Read more…
Culture

What’s a Top-Rate Organization? One That Gives People Keys to the Culture

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“They have a common goal and they have to get there together.”

That was a recent comment made by the coach of an NFL team, Chip Kelly of the Philadelphia Eagles. His comment that “culture beats scheme” was made in reference to trading one of his star players, who from all indications, was known as a prima donna and high maintenance.

“When he talks about culture, he’s talking about a 360-degree approach,” says David Carter, executive director of the University of Southern California Sports Business Institute. Read more…

TLNT Events

Dave Ulrich (and Others) on Keys to a High Performance Workforce

New TLNT

The single most powerful way for HR leaders to deliver competitive advantage to their companies is to build and maintain a High Performance Workforce.

As we look at the high performance workforce of the future (something you’ll hear a lot about at TLNT’s High Performance Workforce Summit May 6-7 in Atlanta) we’ve invited talent management leaders and HR thinkers who will be speaking at the conference to share some of their thoughts.

We found their answers to be both innovative and insightful. Read more…

Culture, Leadership

Why Is American Business So Totally Addicted to Bad Managers?

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So once again I find myself pondering why there are so many bad bosses, and without negating any of my previous theories, this time I wanted to explore the role those surrounding the bad boss play in the horror show.

And I do mean horror show, because the focus of today’s discussion is not your run-of-the-mill ineffectual boss, the one who with a little more experience and coaching would be a really good boss.

No. Read more…

HR Insights, HR Management

Leveraging Employees: It Takes a Strong Partnership With Finance – and HR

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According to a recent CFO Alliance report, 46 percent of CFOs believe that growing their customers’ experience is the most important driver of growth, making customer-centricity a top priority among CFOs.

The problem is that improving responsiveness and meeting customer expectations were also cited as top operational challenges. As a result of this disconnect, many CFOs are recognizing that in order to improve the customer experience, they must first invest more in the success of their employees.

To do this effectively, CFOs need to develop a stronger partnership with HR. Because each of these departments have an increasingly significant impact on the customer experience, and therefore bottom line, strengthening the tie between them is becoming critical. Read more…

Compensation, Talent Management

When It Comes to Employee Wages, We Just Need to Do the Right Thing

Do the right thing

This pay initiative is an important part of our strategies to continue attracting and retaining the best talent in order to deliver a great shopping experience, remain competitive on wages in our U.S. markets and stay focused on our value mission,” TJX Chief Executive Carol Meyrowitz said in a statement.

Having noticed from afar the recent groundbreaking announcements that have come from major retailers in the U.S., that decision has given me cause for hope.

First Wal-Mart and now Target has, on their own initiative, decided to raise the wages of their workers. That is a good sign. I particularly liked the above statement, tying it to “attracting and retaining.” Read more…