Articles tagged 'Management'

Classic TLNT

A Close Look at What CEOs Really Think About Employee Engagement

123RF Stock Photo

Editor’s Note: Readers frequently ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.

Have you ever wondered what your CEO really thinks about employee engagement?

Many of us have, and new research from the UK’s Ashridge Business School provides some answers.

The study found CEOs had a pretty good idea of what employee engagement is and what it could do for their organizations. They view engagement as a strategic narrative (and ongoing dialogue) within their organizations that creates emotional connections and purpose for employees. Their view of the end result is a culture where people choose to give the very best of themselves at work. Read more…

Compensation, HR News & Trends

Here’s Why Women (and Men) Really Do Need to Ask For a Raise

From istockphoto.com

Last week, Microsoft CEO Satya Nadella gave some spectacularly bad advice to a group of women at the Grace Hopper Celebration of Women in Computing conference in Phoenix.

He said:

It’s not really about asking for the raise but knowing and having faith that the system will actually give you the right raises as you go along,”

I was originally supposed to be at this event, and it’s probably a good thing that my plans changed because I think I would have had to be physically restrained to not run up on the stage and shout, “He’s wrong! Please don’t do this!Read more…

Culture, Talent Management

How I Got Zapped, or 3 Keys to Zappos Cultural Success

Zappos

Last week, I had the privilege of taking a behind the scenes tour of Zappos and speaking with several of their top leaders. ]

Mine was not the popular tour advertised on their website, but rather a real peek behind the curtain to see the wizardry of this renowned workplace culture phenomena and iconic brand.

I’ve read Tony Hsieh’s bestselling business book, Delivering Happiness, and have seen some of the clever Zappos employee videos on YouTube, so I wasn’t shellshocked by this very non-traditional workplace environment.

The converted city hall building in downtown Las Vegas that serves as Zappos headquarters radiates individuality and personality with a spattering of controlled chaos thrown in for good measure. Read more…

Talent Management, Training & Development

What “The Voice” Teaches Us About Feedback and Coaching Done Right

Adam Levine The Voice

I like watching the TV show The Voice.

It’s singing competition show that has four famous singer judges who compete against each other by picking teams of singers who compete against each other. But, The Voice doesn’t allow the professional judges/coaches to actually physically see the participants before they’re selected.

It’s a “blind” audition. They the judges can hear them and have to decide if they want the singer based upon their voice, not how they look. It’s really well produced and the people are talented and hungry. Read more…

Culture

Workplace Values: It Ain’t What You Do, It’s the Way That You Do It

123RF Stock Photo

In the last 12 months, the topic of values has caught the imagination.

Putting values at the center of everything your organization does can make all the difference in engaging and motivating employees and customers.

It is a year this October since our book about organizational values, The 31 Practices, was published, and I wonder if you’ve noticed the increasing focus on values all over the world since? Read more…

HR Insights

The New Career Mantra: Turn Every Call and Contact Into an Interview

© freehandz - Fotolia.com

“I worked all those years, coming to work every day, doing a great job. Each year there was a raise and eventually more responsibility.

I went home at the end of the day and came back the following day. I repeated that cycle all those years until one day, I came in and was let go.

During all those years I had received numerous inquiries from outside headhunters, but at each call was kindly rebuffed because I loved what I was doing. My resume had never been updated in all those years, and I had not interviewed in 24 years.” Read more…

Talent Management

Hiring Wisdom: How Great Managers Deal With Boredom and Burnout

From istockphoto.com

In one of his blogs, Seth Godin talks about the Levy Law which describes the way animals forage for food and how that law applies to the Internet.

The more I think about the Levy Law, the more I see how it applies to the world of work.

The Law says that forging animals work an area and then, once food gets scarce, they move on to another area, work that area, and move on again.

I see myself doing this on the web. I find a website or blog and visit it for several weeks. Then I notice that it starts to repeat itself, so I move on to look for new nuggets of wisdom elsewhere. Read more…

Leadership

You’ll Be a Better Leader and Manager If You Don’t Believe the Hype

be_a_great_leader_follow_me_tshirt-p235157158009334879zvf9d_400

She asked me to wait a minute, went to her room and came back with a piece of paper. It was a list that she had compiled of her important events that I had missed due to work commitments.

Talk about a wake-up call. The list included 22 items, from her first day at school and first soccer match of the season, to a parent-teacher meeting and a Halloween parade. And the school year wasn’t over yet.

This note was from a CEO’s daughter to her dad, Mohamed El-Erian, the former chief executive of the investment firm Pimco, who was frustrated that his daughter was not listening to him. Read more…

HR Management, Leadership

The 5 Critical Things That a Good Manager Never, Ever Delegates

From istockphoto.com

Surround yourself with the best people you can find, delegate authority, and don’t interfere as long as the policy you’ve decided upon is being carried out.”President Ronald Reagan

As a leader, you know you must delegate many of the tasks for which you’re ultimately responsible, if you’re to be successful in meeting your goals.

You know you can’t do it all yourself. Typically, under-delegation is more common than over-delegation, and most leaders should give more away.

That said, there are some things leaders should never delegate. Read more…

Future of HR, HR Management

Is This Really How the World of HR Will Look in 2022?

HR-Future-large

The world of workplace rewards in 2022 may feature scary aspects where constantly-monitored employees are overworked, paid only for performance and pitted against each other, only to be discarded if found wanting, according to a major survey.

An alternative prediction was that the employer of the future would be dedicated to enriching individual worker talents and fulfilling personal interests while minimizing environmental impact. The third possibility described a world featuring networks of independent contractors cooperating in virtual work relationships.

These predictions came from PwC, the consulting firm that polled 10,000 people in the U.S., UK, Germany, India and China and over 500 HR managers across the world for this report. Read more…