Articles tagged 'Performance management'

Culture, Talent Management

The Art of Perseverance: Why “True Grit” Is Key to Successful Workforce

True Grit

When you hear words like “grit,” “determination” and “self-control,” what emotion does that conjure up in you? I’d be willing to guess that emotion wouldn’t be “positivity.”

And yet, the Positive Psychology Center at the University of Pennsylvania is where MacArthur Foundation “genius” award winner Angela Lee Duckworth leads the research into how just those attributes of “grit” translate into greater success than talent or IQ. Read more…

Talent Management

The Secret to Great (and Productive) Performance Check-in Meetings

From istockphoto.com

Meetings get a bad rap and the arguments against them are well known:

  • They get in the way of productive work;
  • Too much of meetings are spent recapping previous meetings;
  • They often don’t produce a decisive way forward.

For these reasons and many more, people avoid setting meetings like the plague, and regularly scheduled meetings can fall by the wayside. Read more…

Talent Management

Hiring Wisdom: Can You Afford to Put Up With Mediocre Employees?

From istockphoto.com

Why do so many managers continue to accept mediocre, second-rate results?

Hundreds of research studies have quantified the difference between having an “A” player versus a “C” player in a job, any job.

Every one of them concludes the difference in productivity and the impact on the bottom line is anywhere from 20 percent to over 1000 percent greater return when you compare the best, most productive employees to those who are average. Read more…

Talent Management

When Performance Reviews Simply Aren’t Enough

The Feedback Imperative

So, performance reviews aren’t enough?

Performance reviews are slow feedback, as they only occur once a year. Most employees do not want to wait 51 weeks to hear how they need to improve.

More than 65 percent of all employees said that the feedback they received in their annual performance review contained “surprises” not mentioned by their manager before the review. Unsurprisingly, employees become very upset when this happens, and it can be a factor in higher turnover. Read more…

Recruiting and Staffing, Talent Management

Hiring Wisdom: How You Should Deal With Underperformers

From istockphoto.com

It’s pretty much the norm that about 10 percent of your employees will always fall into the “underperformers” camp.

If you are tired of the headaches they routinely cause, here are the only two ways you can permanently remedy the situation:

1. Increase accountability while simultaneously reducing your tolerance level. Specifically, make everyone accountable for their own performance, starting with you. You are the one who hired the underperformer and you are the one letting it slide. Read more…

Talent Management

Why High Performers Really Like Performance Reviews

Performance review

It seems every week some HR blog says employees hate performance evaluation and we should get rid of performance reviews.

I agree that many performance management processes are in dire need of improvement. But as I’ve discussed before, recommendations to eliminate performance evaluations are naïve and misguided.

These recommendations are naïve because if a company pays some people more than others then it evaluates performance, even if it says it doesn’t. Companies that claim to be eliminating performance evaluations are usually just hiding the evaluation process from employees. Read more…

Classic TLNT

Performance Management Is Simple: You Either Work Hard, or You Don’t

123RF Stock Photo

Editor’s Note: Readers frequently ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.

HR ladies secretly love to write performance improvement plans.

Let’s face it — performance problems are exciting. No matter how it ends, HR looks like it is making an impact on the company. And you get to use your lawyer voice!

(Why the hell did I earn my SPHR if I can’t play lawyer?) Read more…

Talent Management

Performance Management: Solving a Problem by Addressing Its Parts

123RF Stock Photo

I recently wrote an article explaining that performance management is difficult because it involves evaluating employees based on their relative contributions to the company while also engaging and encouraging employees to improve their performance.

This can create a dilemma since methods that accurately evaluate employee performance often decrease employee engagement, and methods that emphasize employee development often provide little value for identifying high performers.

So how do we solve this? Read more…

Classic TLNT

What Do You Do When Everyone Thinks They Are Exceptional?

Photo illustration by istockphoto.com

Editor’s Note: Readers frequently ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.

Question: “How do you deal with people and teams who are average performers but who rate themselves as exceptional?”

This came up on our last Member coaching hour call and I decided to write about it.

Since the call, I’ve dug out the performance rating definitions I created to add to whatever corporate ones existed. I found these helped to me clarify the difference between the performance levels. Use them if they are useful to you! Read more…

HR Insights, Talent Management

When Evaluating Performance, Perfect Is Not a Worthwhile Goal

From istockphoto.com

My youngest started fifth grade last week, and as I was combing through the official forms and literature, making sure he had all his school supplies and such, I happened upon the grading system: