Recently I was talking to The Gap about their innovations in performance management.
They are working hard so that performance management really is about helping people perform better, based on research around the importance of a growth mindset. It’s a big shift from focusing on the appraisal/review stage of the process.
I mentioned this shift in focus to Connie Costigan, Director Marketing Communications at Halogen Software. She said that this kind of shift would not be a problem for them; a modern performance management module has all the tools needed to reform how the process is done. Even if you never do appraisals, the software stills supports the broader goal of helping people perform better. Read more…
Research on the ROI of employee engagement has proven time and again that organizations that create an engaging environment perform better than their competitors.
Results show that engaged companies:
- Experience a 19.2 percent growth in operating income (over a 12-month period);
- Grow profits as much as three times more than their competitors; Read more…
Thanksgiving is just a few weeks away, and that means Black Friday, shopping online, and holiday music overload as we get ready for the big gift-giving season.
It’s hard to believe, but holiday hiring season is already well under way. If you hire holiday or other temporary workers, it’s important to hire ones that you can trust. Read more…
Although characteristics found in almost any sport can be compared to business (great coaching, teamwork, cooperation, refuse-to-lose attitude, etc), business is most like baseball.
As we watch the San Francisco Giants battle it out with the Kansas City Royals for the 2014 World Series title, we are reminded that winning in baseball and succeeding in business requires talent, a good manager, great coaches, and leadership.
In baseball, the teams that generally make it to the playoffs are those that combine the best managers, coaching and player talent, opportunities, and front office leadership. In business, similar combinations result in success. Any one or even two of the aforementioned elements is not enough.
It’s the combination of all of them that spells success. Read more…
When you hear words like “grit,” “determination” and “self-control,” what emotion does that conjure up in you? I’d be willing to guess that emotion wouldn’t be “positivity.”
And yet, the Positive Psychology Center at the University of Pennsylvania is where MacArthur Foundation “genius” award winner Angela Lee Duckworth leads the research into how just those attributes of “grit” translate into greater success than talent or IQ. Read more…
Harvard Business School found that four factors are critical to success in business:
- Attitude; and,
The surprise was that information, I.Q. and skills combined accounted for only seven percent of success while attitude accounted for 93 percent! Read more…
Are people busier on the job now than ever before?
It’s something I think about because I talk to a lot of people, and when I get them on the phone, the conversation always seems to get into how crazy busy they are at work and how it doesn’t seem like the craziness is going away anytime soon.
In fact, this ultra-busy business environment we all seem to be in now even popped up in a survey last week on people in the workplace who are sick with the flu. Read more…
Leaders who step back and consider their employee engagement and outreach efforts for a moment may realize that they have lost the thread.
If employees are looking for new roles or considering leaving — and today, many are doing just that – calling them “engaged” seems foolhardy. Instead of pouring more resources into the assessment metrics that are already in place, it could be better to simply change strategies at a base level.
It’s not too late to switch tactics, and every moment that a business pushes forward with a system that is failing to reach the modern workforce, the danger of losing those employees becomes more immediate. Read more…
Editor’s Note: Readers frequently ask about past TLNT articles. That’s why we republish a Classic TLNT post every Friday.
Today’s post is inspired by this one on small gestures made by good bosses, especially those at the most senior level.
It’s also inspired by a sneak-peek I got at the results of our latest Workforce Mood Tracker survey, which showed employees would rather have a better boss than more money in their paycheck.
That caused me to think about the characteristics of a better boss. While there are many, these three seem to rise to the top continually: Read more…