5 Questions Managers Should Ask Themselves

The following is a short, self-administered, self-scoring test that can help any business owner or manager prioritize their intentions for 2017:

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  1. Do YOU say what YOU will do and do all that YOU say YOU will?
  2. Do you recruit, hire, and retain only high-quality staff?
  3. Have sales, customer satisfaction, and profits improved since you became an owner or manager?
  4. Do you regularly suggest new products, systems, and procedures and help put them successfully in place?
  5. Do other staff members seek you out, formally and informally, for help, guidance, direction or support? If not, why not?

Mel Kleiman, CSP, is an internationally-known authority on recruiting, selecting, and hiring hourly employees. He has been the president of Humetrics since 1976 and has over 30 years of practical experience, research, consulting and professional speaking work to his credit. Contact him at mkleiman@humetrics.com.