Envision the last time you presented new information to a group of employees in an extended session of one to three hours: Rolling out new software and how … Read more

When asked by an aspiring novelist the secret to his success, crime novelist Elmore Leonard replied: “I try to leave out the parts that readers tend to … Read more

In my first few years as owner/CEO of a small business, I wasted far too much time interviewing job applicants. My habit was to ask a few softball … Read more

You’ve heard it said: “You never get a second chance to make a good first impression.” That may be true—but you can definitely change that impression. Case … Read more

Consider your favorite movie, play, or novel. Which kept you awake at night? Which popped into your consciousness days or months later? Those outstanding … Read more

The US has just come through a political minefield—most referencing texts, emails, phone calls, and meetings as proof of either guilt or innocence, … Read more

Change almost always meets resistance. If all policies met a receptive audience, you’d be working in Utopia. So if you’re up for dealing with … Read more