In today’s workplace, employees expect support to perform their duties and the opportunity to progress in their role. Training programs highlight the … Read more
HR’s Role In Preparing Workers For the Digital Workplace
Many people discount the power that the HR department has over a business. HR is often viewed as a problem solver – and of course, tasks like recruiting … Read more
Your Culture Is Important So Take the Time to Write It Down
In 2009, Netflix published its now famous culture deck online [since updated]. The deck – a series of slides outlining the company’s values, expected … Read more
Don’t Let Your People Be Surprised When They Can’t Deduct Work Expenses
The Tax Cuts & Jobs Act (TCJA) made significant changes that will affect millions of employees. Most of these changes went into effect on January 1, … Read more
Make ‘Better Communication’ Your No. 1 HR Resolution
We’re told that employees in mission-driven organizations are more engaged. But surely this applies only if the employees, themselves, feel they have a … Read more
Automation’s Scary, But You Can’t Avoid Talking About It
We live in a world of perpetually upgraded work. Each day, work becomes a little more automated, employee and worker rewards become a little more immediate … Read more
HR Departments Everywhere Are Embracing Video. Are You?
Not long ago, companies viewed videos as optional tools to achieve communication objectives. They were a luxury reserved mainly for marketing departments … Read more
5 Rules Every Business Needs for Digital Meetings
Efficient and organized meetings among multiple stakeholders are critical, especially as the modern workplace becomes increasingly dispersed. A 2017 report … Read more
Not Getting the Right Answers? Try Asking the Right Questions
Humans are curious by nature. At work, it’s normal for HR professionals, managers, and team members to ask and answer hundreds of questions a day — and the … Read more
Don’t Call It An ‘Intranet’. It’s a ‘Digital Workplace’
I attended the recent ICE Digital Workplace event in San Antonio, organized by Igloo Software, and it highlighted the slightly embarrassing fact that I … Read more
Talk Like an HR Trendsetter (and know what it means)
Buzzwords. For better or worse, these are part of HR life. Just when you feel like you have the jargon and acronyms down, you take a short vacation and … Read more
Skip the HR Jargon and Speak Business to Them
In 1884, Portuguese authors Jose da Fonseca and Pedro Carolino decided to create a guide to conversational English, even though they spoke none themselves. … Read more
Stop Telling Us the End of Your Story First
I’ve just put a bow on my busiest season, the late spring and summer months when I work with companies to put together the best possible submissions for … Read more
The Good, the Bad and the Not-So-Ugly Reality of Group Chat in the Workplace
Email may be the veteran of communication in the workplace, but rookie platforms for instantaneous group chat, such as Slack and Microsoft Teams, have … Read more
5 Steps to Improving Engagement in Meetings
The interview for that new job you’re hoping to get. The coffee date with your personal hero, and hopefully, future mentor. The make-or-break sales demo … Read more
Comp Guide for a Small Company: Make Your DIY Communications Effective
Note: This is the third article of a 4-part series on compensation practices for small companies. In this series Margaret O’Hanlon shows how a small … Read more
The 3 R’s of Open Enrollment Success
With open enrollment approaching, you’ve probably spent a lot of energy creating the right blend of benefits for employees. Naturally, you want to give … Read more
7 Tips to Engage C-Suite Executives
“Never heard back on that.” “They never took serious action on my recommendation.” “Sure would like to have a seat at the table when that discussion comes … Read more
The Critical Role Communication Plays In Every M&A
Earlier this year, AT&T completed its acquisition of Time Warner in an $85 billion deal that will reshape the media industry. Together, Cigna and … Read more
Your Execs Think More of HR Than Does Everyone Else
Admit it: You care what people think about you. While we haven’t figured out what your neighbors or friends are thinking, we can tell you what people think … Read more