We spend our entire lives engaging with feedback. It starts in school with report cards, grades, test scores, and even parent-teacher conferences (which … Read more
Is Remote Work Failing Your Company? The Problem Might Be Your Company.
When the pandemic sent everyone home to work for the foreseeable future, little changed for those already accustomed to working from home. Many of these … Read more
Why Not Publish a Book to Promote Your Career or Organization?
You’ve probably heard of Basecamp, the popular project-management tool for team collaboration. The company, 37Signals, that produced this software hit the … Read more
Wanted: Great Leadership
Great leaders are often made during the worst possible times. Franklin Roosevelt and Winston Churchill would be relegated to relative obscurity were it not … Read more
5 Reasons Your Wellness Program Is Failing (And How to Fix It)
Employee wellness programs have become all the rage over the past few years with companies leveraging them as competitive differentiators for hiring and … Read more
Great HR Leaders Master These Three Skills Early
When you think of great leaders, what image comes to mind? You might envision a well-known CEO granting a TV interview or a politician taking tough … Read more
Leaders Struggle to Communicate Authentically in Remote Environments
When the coronavirus pandemic reached its critical flashpoint in March 2020, it triggered an immensely damaging blow to business. Offices and conference … Read more
Leaders Communicate Differently Than Divas and Deadbeats
HR professionals talk often about data and metrics. They encourage managers to establish and communicate KPIs and insist their training specialists pay … Read more
3 Areas Where HR Professionals Must Be More Transparent
This year has been heavy for HR professionals. First, we quickly took our workforces remote to adapt to the coronavirus crisis. Soon afterward, many of us … Read more
3 Essentials for Telling Your Story to Insiders
HR professionals need to perfect the same storytelling skills as sales professionals. After all, in selling the executive team’s philosophies and policies, … Read more
How to Make Salary Transparency Work at Your Company
Editor’s Note: This is part of a duo of simultaneously published articles about our collective discomfort addressing salary issues more openly. Check … Read more
Dump That Part of Your Communication That People Skip
When asked by an aspiring novelist the secret to his success, crime novelist Elmore Leonard replied: “I try to leave out the parts that readers tend to … Read more
Communicate Personal Loyalty As a Leader
It would be great if every organization won the heart and mind of every employee so they felt loyalty just because they got a paycheck. But of course, … Read more
4 Reflections for HR Leaders Facing Enormous Changes
Like many HR professionals, leading through COVID-19 has been one of the most difficult challenges I have seen in my 20-year career. As an Orlando, … Read more
Need to Communicate Change in the Workplace? Focus on WIIFM to Gain Employee Buy-In
Sheryl Crow’s song “A change Would Do You Good” certainly isn’t about organizational change. But emphasizing how a change will benefit employees is an … Read more
4 Interview Questions to Avoid Hiring Toxic Employees
Your success often depends on the emotional intelligence of people you hire in strategic positions. That means you need to make hiring decisions based on … Read more
Structuring the Hiring Interview
In my first few years as owner/CEO of a small business, I wasted far too much time interviewing job applicants. My habit was to ask a few softball … Read more
Adapting the HR Communications Toolkit for a Post-COVID World
The COVID-19 crisis has upended the workplace as we know it. To prevent the pandemic’s spread, employees everywhere have made the shift to remote work. … Read more
How to Reverse a Bad First Impression
You’ve heard it said: “You never get a second chance to make a good first impression.” That may be true—but you can definitely change that impression. Case … Read more
Communication Tips From the World of Entertainment
Consider your favorite movie, play, or novel. Which kept you awake at night? Which popped into your consciousness days or months later? Those outstanding … Read more