The human resource leader’s role is rapidly evolving with ever-changing technology. Many of the responsibilities which formerly fell to HR departments have become automated. Chatbots answer employees’ questions regarding company benefits. Employees may be responsible for enrolling themselves in health…
HR Insights
What Gen Z Wants From Work Is Different Than You Might Think
Technology and recent economic factors have disrupted many things. And one of those things is the labor force climate. Here are just a few disruptions that HR managers and departments have encountered in recent years: A millennial labor force that…
HR’s Job Should Be to Encourage Conflict
For years we’ve been hearing the drumbeat about making the workplace fun. So, as Amanda Ono tells it, we drank the Kool-Aid, installing ping-pong tables, organizing parties and offering a host of perks. “But what happens when we wake up…
A Plan for Building an Agile HR Function
The HR function has habitually been criticized for being sluggish and pedantic in terms of its role within an organization. Frustrations abound among disgruntled/dissatisfied employees who see the HR function as the enforcer of leadership mandates while being unable, incapable…
How Companies Can Develop Anti-Bias Strategies that Work
It was the video seen round the world: Two black men in a Philadelphia Starbucks being arrested. Their crime? Sitting in the coffee shop without so much as buying a nitro cold brew or smoked-turkey protein box. A manager had asked…
The Best HR People Aren’t HR People
It wouldn’t be a DisruptHR event if what you heard was what you expected. Sometimes though, we get surprised, like when Amanda Hudson said, “When you’re done studying HR, stop learning about it altogether.” Why did she offer her Toronto…
Understanding The Tremendous Cost Of “Doing Nothing” in HR
When you notice an engine warning light in your car, most quickly calculate that “doing nothing” would be a costly option. And if you’re not familiar with the term, the “cost of doing nothing” is the costs that occur because…
What HR Must Do In Case of Bankruptcy
Probably the worst thing that could happen at work, even worse than your bagels being stolen from the communal fridge, is the news that your employer has become bankrupt. As an HR professional, not only do you have to come…
Show Your HR Value With ‘Pain Point’ Metrics
One of the trickiest parts of providing HR services is that the better you do your job, the less visible your work is. When everyone on a team is happy, fulfilled, and engaged, the business can operate as the founder…
Here’s How to Get Employees to Make Better Benefits Choices
Human resources, at its core, exists to support the organization as a whole by helping employees perform at their highest level. This support is provided through a wide range of activities: recruiting talent, helping employees make the right benefits decisions,…
Where Did We Go Wrong with Leadership Development?
Most of us seem to intuitively understand the connection between leadership and success, because collectively we invest a lot of time and money in self-help classes and books intended to improve our leadership skills. In 2011, the self-help market in…
How to Work With a Micromanaging Boss
If you haven’t worked for a micromanager, you’ve heard about them. Employees buzz about these bosses over lunch, complain about them around the water cooler, and chew them up at the dinner table with their family. At the worst situations,…
Keep Your Rock Stars Without Busting the Budget
Here’s a thought bubble: Say you have a “rock star” employee, highly satisfied with his/her job, who came in young and hungry, growing into a superstar over several years with incremental raises, and one day gets woke to the fact they’re…
Being Stupid Can Be Good for Your Career
New hires enthusiastically hope their new jobs will give them ample opportunity to put their best efforts and intellectual gifts to work. But they’re frequently in for an unpleasant surprise. They soon discover that, although they’ve been selected for their…
Why Not Let People Form Their Own Teams?
“Talent wins games, but teamwork and intelligence win championships.” — Michael Jordan Hiring the right talent is not enough to build a high-performing team. Team dynamics affect overall performance; they are like undercurrents that can carry a boat in a different direction than…
How to Make Life Easier for Working Parents
The working parent’s employee experience is difficult, to say the least. According to Bright Horizons’ 2016 Modern Family Index, more than one in three new parents think they’re treated worse than their co-workers. Understandably, this can hurt employee well-being and…
What Do You Do When You Have Too Many Hypotheses?
The most useful analytics begin with a clear question that is relevant to the business. For example, does it pay to continue to recruit at small universities or should we stick with the big ones? This gives the analytics team…
None of Us Are Rational, So Smart Leadership Means Learning to Deal With Emotions
Emotions drive behavior in the office, often much more than we’re aware of. To be more effective leaders, we need to become more attuned to our own emotions as well to those of the people around us. This may come…
How Ready Are You For Europe’s Tough New Privacy Rules Coming This Month?
With Europe’s new rules on privacy scheduled to take effect May 25, companies have only a few weeks left to comply with the sweeping requirements regulating customer and employee information. The application of the European Union’s General Data Protection Regulation…
Engage Your Employees by Being a Rebel
In this new, supercharged, super-fast, super-competitive economy, we’re sure you’d agree that we need customers to love our brands, love our products and advocate for our companies. And surely, customer love must start with employee love. But, as we say…