If companies weren’t sure of the value of resilience before the pandemic, they certainly are now. These past several months have proven just how important … Read more
The Decline of Peer Accountability
Workplace culture and environments are experiencing dramatic shifts as companies adapt to the impacts of COVID-19. With an increase in remote work, though, … Read more
Marginalizing Talent With a Culture of Fear
Some years ago, I was hired for an executive position in a healthcare organization, and it was strongly suggested to me that I “get rid” of one of my … Read more
5 Metrics for Your Corporate Communication
Ask executives if their organizations communicate well, and chances are you’ll hear a resounding yes. But ask those a little lower in the ranks and you may … Read more
The Failure of Employee Engagement…Until Now (Maybe)
“We just got our numbers — and they’re up! We are happily surprised because we thought our engagement numbers would go down, but that didn’t happen.” I’ve … Read more
What If Your Company Put Good First?
Even before the COVID-19 pandemic, and the sweeping changes to the workplace that came with it, organizational systems and processes were bent, cracking, … Read more
How to Manage Resistance to Change
People don’t like change. We seek pleasure, avoid discomfort, and are creatures of habit. In fact, research indicates that the longer something has been … Read more
5 Elements of a Culture of Agility
Today’s remote-work world involves a multitude of moving pieces and continuous, rapid change. To truly thrive, companies must infuse agility into their … Read more
Why Has Employee Engagement Improved During the Pandemic?
Not long ago, the National Bureau of Economic Research officially declared that the United States entered into a recession in February 2020, ending one of … Read more
Change Fatigue Is Threatening Your Business
Our COVID-19 world is a textbook situation for increased burnout. Less than a year ago, the World Health Organization named burnout a workplace syndrome … Read more
Anti-Racism Conversations Should Not Be Easy
Well-intentioned conversations about racism are happening at companies across the country, but if not handled correctly, they can leave Black employees … Read more
Empathy Is Not a Soft Skill
This year dawned like any other. For many of us, especially those fortunate enough to work in the HR space, things seemed downright rosy. The economy was … Read more
HR Famous: Is Johnny Taylor Good for SHRM and HR?
In episode 30 of The HR Famous Podcast, long-time HR leaders (and friends) Tim Sackett, Kris Dunn, and Jessica Lee link up to discuss Senator Tom Carper’s … Read more
The Myth of Authenticity: When a Best Practice Is Anything But
“To be a great leader, you have to genuinely care about your people.” My former boss at Prudential told me that years ago. She was wrong. And so is … Read more
International Workforce Management in the Era of COVID-19
The COVID-19 pandemic has altered the international workplace and international employer-employee relations in profound ways. As employees now work from … Read more
Oh No! Not Another “Conversation” About Race!
Not long after the social-justice uprising following the death of George Floyd, I was on a video call with a group of leaders inspired to dismantle racism … Read more
Smart Reorganization in a “Hair on Fire” Environment
As the COVID-19 crisis drags on, HR professionals are forced to reorganize their workforce on an almost weekly basis. The word that best describes their … Read more
Your Employees Who Refuse to Wear Masks — Now What?
You’ve probably seen the YouTube clips. People who refuse to wear masks in public getting into arguments, fights, and all sorts of foolishness. But … Read more
Do You Have a Post-Pandemic HR Plan?
In this new era of work, we are faced with new challenges in managing and rewarding talent. As the COVID-19 pandemic took hold over the last few months, … Read more
Large Companies Can Learn Big Lessons From Small Startups
Large companies looking for ways to build success often look to other large companies for best practices. At some level, it’s understandable to try to gain … Read more