The advancement of the Internet over the past two decades hasn’t taught us anything if it hasn’t taught us that we must run our organizations differently … Read more
Change Begins With the ‘First Follower’
Before I co-founded a company to help HR and people leaders transform their businesses, I was a consumer marketer – both agency and client-side – crafting … Read more
Successful Digital Transformation Takes Planning, Training and Transparency
We come across the topic of digital transformation or digitalization in countless conferences and professional articles. Hopefully, no one needs an … Read more
Leverage the ‘IKEA Effect’ For a Successful Program Launch
The IKEA Effect is a cognitive bias that describes a fascinating human behavior. The effect was first identified and described in the Journal of Consumer … Read more
Change Happens One Person At a Time
Hanlon’s Paradox states that the stress caused by change reduces our ability to cope with change. At the very moment we need to be open to new ideas and … Read more
Embrace Change and Make It Work For You
Most of us recognize that the pace (and magnitude) of change has dramatically increased over the last several decades, in large part due to technological … Read more
HR Roundtable: Dealing With the People Issues of Change
When the May [Cincinnati] HR Roundtable got together, it jumped into the deep end (which is always fun)! Change is a reality, but we think it’s often … Read more
A Coaching Culture Makes an Organization More Adaptable to Change
Like most companies, leaders at the managed healthcare provider CareSource have had to navigate through critical changes. First, it was a decade of … Read more
3 Ingredients for a Successful Transformation
Back in my corporate days, one executive attempted to change the culture of his organization. The culture, typical of the Midwest at the time, was … Read more
To Manage Change, Unleash Adaptability
About 2500 years ago, the Greek philosopher Heraclitus observed that the only constant is change. This statement is not totally true in the modern … Read more
How HR Can Be the Bridge Between the Centuries
HR is on a metaphorical bridge between the centuries. Some HR professionals — many, perhaps most — work for legacy companies struggling to make … Read more
Successful Digital Transformation Takes a People First Approach
A decade ago, a McKinsey study found 65% of the senior executives surveyed were only “somewhat,” “a little,” or “not at … Read more
Society Is Changing What the Future of Work Will Be Like. Are You Prepared?
I tend to have a somewhat cynical view toward predictions about human capital management (HCM). This is because the fundamental challenges facing HCM … Read more
It’s Our ‘Schemas’ That Make Us Resist Change
Resistance is a mental state, not an attribute. People are not born more open (or not) to change. That’s a wrong assumption most of us make. We think … Read more
Change Management Is a Strategic Skill HR Must Master
Workforce planning is vital to any organization’s future, but the increased speed and continuous nature of organizational change puts additional pressure … Read more
It’s No Longer About Getting a Seat at the Table. Tomorrow’s CHROs Need to Lead Business Change
Pittsburgh-based Highmark Health generates some $19 billion in annual revenues and employs about 50,000 people across the nation. The healthcare company … Read more
Hiring the Way You Always Have Gets You More of What You Have
I was reading through a job description the other day that mentioned innovation 3+ times. However, as I read the description, I saw this: “Must have 5-7 … Read more
Flatarchie, Holacracy and Virtual: 3 Emerging Business Structures That Might Work For You
With millennials now moving rapidly into management positions and the “fourth industrial revolution” just on the threshold, according to the World Economic … Read more
You Need the ‘Informal Leaders’ to Get Things Done
Everyone is familiar with the term C-suite. The C-suite is populated with the Chief Executive Officer, Chief Operating Officer, Chief Financial Officer… … Read more
How Change Agents Helped These Companies Transform Their Culture
Changing an organization’s culture is considered one of the most difficult challenges for leaders, and those with experience will confirm that it can be a … Read more