I’m a Black woman. And like many Black women, I’ve engaged in code-switching, which entails alternating between two or more languages or cultures when … Read more
The Decline of Peer Accountability
Workplace culture and environments are experiencing dramatic shifts as companies adapt to the impacts of COVID-19. With an increase in remote work, though, … Read more
Marginalizing Talent With a Culture of Fear
Some years ago, I was hired for an executive position in a healthcare organization, and it was strongly suggested to me that I “get rid” of one of my … Read more
What If Your Company Put Good First?
Even before the COVID-19 pandemic, and the sweeping changes to the workplace that came with it, organizational systems and processes were bent, cracking, … Read more
How One Company Overcame Remote Fears to Improve Its Culture
2020 has been a sea-change year for workplaces as COVID-19 sent businesses scrambling to adjust to remote work. Some offices that had offered flexible … Read more
The Pandemic Has Been Great for Productivity, But…
Change has always been the only constant in the workplace, especially over the past six months. Employees have faced significant change as they’ve adjusted … Read more
5 Elements of a Culture of Agility
Today’s remote-work world involves a multitude of moving pieces and continuous, rapid change. To truly thrive, companies must infuse agility into their … Read more
Traditional Approaches to Innovation Are Not Enough
A recent Google search for the phrase “culture of innovation” yielded 665,000,000 results. There is no shortage of opinions on how to create an environment … Read more
The Irrelevance of Generational Differences at Work
The landscape of work is very different than it was 40 to 50 years ago (or even five months ago!). Phenomena such as increasing globalization, rapid … Read more
The Collision of Remote Work, Generational Differences, and Training
This summer, my team surveyed 1,000 full-time employees to determine what silent issues are permeating our remote workplaces. We discovered that the shift … Read more
Change Fatigue Is Threatening Your Business
Our COVID-19 world is a textbook situation for increased burnout. Less than a year ago, the World Health Organization named burnout a workplace syndrome … Read more
Don’t Blame Zoom Fatigue for Ineffective Meetings
Zoom fatigue. Everyone is talking about it — you know, the exhaustion one feels as a result of constant video meetings. Could that be why your team isn’t … Read more
Anti-Racism Conversations Should Not Be Easy
Well-intentioned conversations about racism are happening at companies across the country, but if not handled correctly, they can leave Black employees … Read more
Empathy Is Not a Soft Skill
This year dawned like any other. For many of us, especially those fortunate enough to work in the HR space, things seemed downright rosy. The economy was … Read more
The Myth of Authenticity: When a Best Practice Is Anything But
“To be a great leader, you have to genuinely care about your people.” My former boss at Prudential told me that years ago. She was wrong. And so is … Read more
What I’ve Learned During My Decade As a Remote Manager
When COVID-19 hit this past spring, few of us expected our lives to be disrupted to such an extent. What began as a sudden interruption and presumed … Read more
Oh No! Not Another “Conversation” About Race!
Not long after the social-justice uprising following the death of George Floyd, I was on a video call with a group of leaders inspired to dismantle racism … Read more
7 Ways to Support Working Parents During COVID-19
Each stage of the COVID-19 pandemic has presented its own unique set of challenges. From navigating long lines and shortages at grocery stores during the … Read more
Diversity & Inclusion Is Failing Us…Because We’re Failing at Diversity and Inclusion
How many years have we been doing diversity and inclusion work? In the mid-1960s, Xerox CEO Joseph Wilson created the Xerox National Black Employees … Read more
The Role of Employers in Educating the Children of Employees
School is starting, but for most of America, the schoolroom is your kitchen. How do you keep all the balls up in the air and moving? Right now, parents are … Read more