A common concern across all industries is employee retention. Though various factors may contribute to turnover among personnel, recent research may shed new light on practical means of improving retention and reducing the costs associated with excessive employee turnover. Human…
Turnover
Turnover is Contagious. Here’s How to Spot It and Stop It
The deadly 2002-2003 SARS outbreak remained an epidemiological mystery for over a decade. The source of the disease — which killed 774 people worldwide — was unknown, and there was no vaccine. Finally, in late 2017, a team of Chinese scientists traced…
Most Turnover Is Voluntary and Commute Time Is One Reason
Understanding and managing workforce turnover is becoming more scientific. This is great news because turnover – especially voluntary turnover – has real consequences for an organization. Hiring and training new workers, addressing declining morale, managing through temporary skill, productivity, and…
Who Has the Highest Turnover Rates? Hint: It’s Not Retail
What industry sector has the highest turnover? Turns out that last year it was tech. And not all tech, but the sector where companies are perpetually scrambling to find people to hire, which means tech software. That’s what LinkedIn discovered…
Here’s How to Make Sure You Don’t Hire a Toxic Worker
Nobody intends to hire the whiner, the troublemaker, or the sharp-tongued twit that ticks off customers and drives coworkers crazy. But somehow a few seem to work their way through the system and get hired, managing to lower the morale…
Can Analytics Reduce First Year Turnover to Zero?
Imagine you are running a retail chain. Some of your in-store staff stay at least a year; some do not. Can analytics distinguish what is different between those two groups? Could it potentially do that so well that first-year turnover…
Burnout Is Sabotaging Retention
I don’t know much about the massage industry, but it occurs to me it must be riding high these days. Everywhere I look, companies are providing employees with on-site massages, or covering massage therapy in their insurance, or both. Those…
Reduce the Brain Drain of Serial Employees
The gig economy — defined by freelancers and contractors who are temporary and independent workers — is in full swing. Intuit predicts that, by 2020, 40% of American workers will be independent contractors. Today, 35% have already done work as…
How One Call Center Reduced Turnover to Zero
Recognize This! – Understanding the importance of the work and the people doing it make work matter and make work more human. With the new year often comes the opportunity for evaluation of our lives and our priorities. Many of…
Retaining Talent Is More Cost Effective Than Hiring
Most savvy businesses owners know that it’s much more cost-effective to hold onto a current customer than it is to go out and get a new customer. That’s why avoiding customer churn is such an important part of sound business…
LinkedIn’s Open Candidates: A Boon For Seekers Or Employers?
By now you’ve heard the news coming out last week’s LinkedIn Talent Connect where LI announced a new feature called “Open Candidates.” Here’s how LinkedIn explains Open Candidates: Open Candidates is a new feature that makes it easier to connect…
Turnover’s Silver Lining
Employee turnover is higher than ever. In fact, a May 2016 report from Gallup estimates that turnover from millennials alone costs the U.S. economy $30.5 billion each year. Employers are struggling to control these high rates, assuming that something must…
How to Improve Performance With Better HR Metrics
The rise of data based applications has brought about a new era for the HR department. Processes developed in the 70s are now going through a transformation with tools for gathering more accurate reports based on people analytics. But what…
5 Signs That Point to An Employee About to Quit
Every employer knows that recruiting the best and brightest is tough. What’s even tougher is having to replace them. One of the best ways to retain employees is by recognizing early warning signs. If you can mitigate problems and pain…
The 4 Metrics You Must Track (And What to Do With Them)
Historically, human resources hasn’t exactly been high on the list of departments that make use of metrics. But in an age where we have more access to data than ever, there’s no reason it should stay that way. If we…
Use Your Turnover to Know If You Have a Problem
High employee turnover hurts the business bottom line. It’s estimated that the average cost of a lost employee is 38% of the employee’s annual salary. Considering the average income in the U.S. is $50 000 a year, that’s a $19,000…
Here’s Why Good Employees Leave
Editor’s Note: It’s an annual tradition for TLNT to count down the most popular posts of the previous 12 months. We’re reposting each of the top 25 articles between now and January 2nd. This is No. 10 of 2016. You…
Something You Should Know: 65% of Your Workforce Is Looking For a New Job
Why are 65 percent of employees actively looking for a new job? That is not a typo. We asked our customers and our readers three (3) questions: Do you hate your job? If so – why? And, are you looking…
How Frequent Turnover in Top Leadership Can Turn an Organization Toxic
A few months ago Amtrak faced the worst train accident to ever hit the northeast corridor. Though still under NTSB investigation – it is likely that no one single issue caused the crash. It was a sequence of events that…
What Was Management Thinking? The High Cost of Employee Turnover
An article from Forbes made the rounds last summer with some pretty startling statistics: The average raise an employee can expect is 3 percent, but given the cost of inflation, it actually amounts to more like 1 percent in additional…