Nobody decides to be a poor communicator. They become ineffective through neglect. Instead of mindful, intentional communication, they adopt clichés and … Read more
How Language Makes You Likable — or Not!
Following the recent Supreme Court justice confirmation hearings and the presidential and vice presidential debates, you heard the pundits, as well as … Read more
Start With a Joke — or Maybe Not!
The standard line among professional speakers about the importance of humor, even in serious business or technical presentations, goes like this: Question: … Read more
Do You Have Executive Presence?
At a SHRM mega-session years ago while speaking on the topic of executive presence, I included an audience demonstration about the body language aspect of … Read more
Handling Hecklers in the Cheap Seats — Virtual and Otherwise
You have 60 seconds to name all the movies that include a scene like the following: The heroine (or hero) is standing in front of a gathering of … Read more
Secrets Savvy Presenters Use to Keep a Q&A Helpful
A boss’s offhand comment, “Be sure to leave time for Q&A,” often causes great concern among presenters. Maybe they have flashbacks of presidential … Read more
Talking to Yourself Can Improve Your Performance and Calm Fears
Think back to your last high-stakes encounter. A major job interview. A nail-biting presentation. Maybe it was talking to your teen about his risky … Read more