It’s something of a marketing truism that if you want to know how customers feel about a product or service, the best way to do it is simply by asking … Read more

It’s something of a marketing truism that if you want to know how customers feel about a product or service, the best way to do it is simply by asking … Read more
Are remote teams productive? Since the mass adoption of working from home [some 35% of Americans now say they have the opportunity to work remotely five … Read more
AmEx to publish salary ranges on job ads nationwide Ahead of new legislation that requires companies in New York City to publish pay ranges, American … Read more
In virtually every organization I know, employees either set their own goals, or have goals set for them. But at the risk of sounding heretical, most goals … Read more
The Covid-19 pandemic, which is maybe…hopefully…finally, starting to ebb away (BA.2 notwithstanding), has left in its wake the smoldering ruin of go-go, … Read more
We all know the score: that post-pandemic it is more important than ever that the workforce gets re-engaged with their work. But what’s often … Read more
When it comes to their careers, lots of leaders have been treading water these past two years. Given the unprecedented upheaval we’ve experienced, that’s … Read more
Here are the opening paragraphs from a September Washington Post article I recently read: “When Kerrie Krutchik, an attorney for 34 years, was hired this … Read more
You may not be able to tell a book by its cover, but you can definitely tell productive leaders by their communication habits and their emails. Here’s how: … Read more
On episode 71 of The HR Famous Podcast, longtime HR leaders (and friends) Tim Sackett, Kris Dunn, and Jessica Lee come together to discuss when they are … Read more
Managers used to be able to monitor employees by literally keeping an eye on them. Whether this really was an effective way to judge performance, the fact … Read more
With almost half of the labor force working from home, many workers have finally been able to experience the flexibility they have long craved. As a … Read more
Not long ago, I sat down to write a blog post about facetime vs. Facetime. The premise was that, in the course of the last year, the meaning of “facetime” … Read more
Change has always been the only constant in the workplace, especially over the past six months. Employees have faced significant change as they’ve adjusted … Read more
When COVID-19 hit this past spring, few of us expected our lives to be disrupted to such an extent. What began as a sudden interruption and presumed … Read more
As an HR leader, you get questions every day; some serious, some trivial. “What else is the company going to do to protect us from COVID?” “What did you … Read more
A misguided sense of comfort is deluding executive leaders as they recognize that remote employees are actually productive. Yes, there’s ample evidence of … Read more
“Attitude determines altitude.” It’s something I heard during a speech that resonated with me. I read recently that the most important times of the day are … Read more
Think about losing weight. You might have a small goal like 5 pounds, or a bigger goal like 50, either way, you start going to the gym and work out every … Read more
Most executives are accustomed to tracking a wide variety of variables that affect our organizations: capital expenditures, return on investment, … Read more