It’s something of a marketing truism that if you want to know how customers feel about a product or service, the best way to do it is simply by asking … Read more
Why remote worker productivity is more about indicators than measurements
Are remote teams productive? Since the mass adoption of working from home [some 35% of Americans now say they have the opportunity to work remotely five … Read more
AmEx to publish pay bands in job ads nationwide; US workers have become ‘way less productive’
AmEx to publish salary ranges on job ads nationwide Ahead of new legislation that requires companies in New York City to publish pay ranges, American … Read more
This missing question explains why so many employee goals are useless
In virtually every organization I know, employees either set their own goals, or have goals set for them. But at the risk of sounding heretical, most goals … Read more
Who doesn’t want to go back to the office? Women
The Covid-19 pandemic, which is maybe…hopefully…finally, starting to ebb away (BA.2 notwithstanding), has left in its wake the smoldering ruin of go-go, … Read more
How to do New Leader Assimilations
We all know the score: that post-pandemic it is more important than ever that the workforce gets re-engaged with their work. But what’s often … Read more
The Uncomfortable Relationship Between Leadership and Goal-Setting
When it comes to their careers, lots of leaders have been treading water these past two years. Given the unprecedented upheaval we’ve experienced, that’s … Read more
Spying on Employees to Boost Productivity
Here are the opening paragraphs from a September Washington Post article I recently read: “When Kerrie Krutchik, an attorney for 34 years, was hired this … Read more
Can You Identify Effective Leaders by Their Communication Habits and Emails?
You may not be able to tell a book by its cover, but you can definitely tell productive leaders by their communication habits and their emails. Here’s how: … Read more
Does Microsoft MyAnalytics Really Improve Productivity?
On episode 71 of The HR Famous Podcast, longtime HR leaders (and friends) Tim Sackett, Kris Dunn, and Jessica Lee come together to discuss when they are … Read more
When HR Resists the Employee Monitoring Tech That Managers Want
Managers used to be able to monitor employees by literally keeping an eye on them. Whether this really was an effective way to judge performance, the fact … Read more
The Thin Line Between Oversight and Surveillance
With almost half of the labor force working from home, many workers have finally been able to experience the flexibility they have long craved. As a … Read more
Don’t Read This Article and Get Back to Work!
Not long ago, I sat down to write a blog post about facetime vs. Facetime. The premise was that, in the course of the last year, the meaning of “facetime” … Read more
The Pandemic Has Been Great for Productivity, But…
Change has always been the only constant in the workplace, especially over the past six months. Employees have faced significant change as they’ve adjusted … Read more
What I’ve Learned During My Decade As a Remote Manager
When COVID-19 hit this past spring, few of us expected our lives to be disrupted to such an extent. What began as a sudden interruption and presumed … Read more
The One Question You Have to Answer Correctly Every Time
As an HR leader, you get questions every day; some serious, some trivial. “What else is the company going to do to protect us from COVID?” “What did you … Read more
Watch Out for the Employee Productivity Pendulum
A misguided sense of comfort is deluding executive leaders as they recognize that remote employees are actually productive. Yes, there’s ample evidence of … Read more
Attitude Matters: Creating the Right Mindset For Success
“Attitude determines altitude.” It’s something I heard during a speech that resonated with me. I read recently that the most important times of the day are … Read more
Here’s How Do-It-Yourself Performance Management Works
Think about losing weight. You might have a small goal like 5 pounds, or a bigger goal like 50, either way, you start going to the gym and work out every … Read more
If Time Is So Valuable, Why Aren’t You Tracking It?
Most executives are accustomed to tracking a wide variety of variables that affect our organizations: capital expenditures, return on investment, … Read more