Note: The following is an excerpt from Humor That Works: The Missing Skill for Success and Happiness at Work. ∼∼∼∼∼ Psychologist Rod A. Martin has been … Read more
To Improve Performance, Keep Score
If you want to win, someone has to lose. “No more ribbons for participation.” That’s Ben Keenan’s prescription for getting peak … Read more
Personality Tests Can Help Managers Personalize Their Approach
Technology’s last frontier has long been understanding the nuances of human behavior, intelligence and personality traits. While we strive to improve … Read more
The Unconscious Factors That Make Annual Reviews So Subjective
Objectivity is the most important part of having an effective performance appraisal system. What you want is a process in which your top performers are … Read more
What’s Your Type? How the Myers-Briggs Became a Business Favorite
The Myers-Briggs Type Indicator has been widely used for decades to assess personality. But there is very little, if any, science behind it. Merve Emre, … Read more
A Data-Driven Guide to Dealing with Toxic Employees
Imagine the workplace as an ecosystem and at its heart, lies a community of living, breathing organisms. In an ecosystem, how you work is just as important … Read more
How One-on-Ones Can Make the Difference Between Loving and Leaving
It’s a well-known cliché in HR circles that employees quit their bosses, not their jobs. However, having run many employee surveys and regularly studying … Read more
The 3 Dimensions of a Job: Style, Pace, Risk
I’ve spent over 25 years in human capital management and I’ve gotten 10 certifications in the space. Through the use and study of various assessments and … Read more
Do Your Subcultures Align Or Undermine Your Company Values?
It can be surprising when you first see the signs of an organizational subculture forming When the company is small, employees are much closer to the … Read more
7 Talent Assessment Myths and Why They’re Wrong
Talent assessment is all about managing people, that is, evaluating and screening candidates, hiring the right person for the right job, and managing and … Read more
Build a More Engaged Workforce These 4 Ways
Companies are becoming increasingly concerned with the internal culture of their company these days – and for good reason. Gallup has famously studied and … Read more
10 Questions to Ask To Select the Right Assessment Tools
Assessments can help you evaluate candidates, develop employees, and give you confidence and accuracy in the selection and development of talent that you … Read more
Being Smart Isn’t Enough to Succeed
Note: This article is part of an occasional series dedicated to exploring the contribution of human capital assets (people!) to the valuation of a … Read more
Feeling Overwhelmed? Take a Focus Break
The human resource leader’s role is rapidly evolving with ever-changing technology. Many of the responsibilities which formerly fell to HR departments have … Read more
5 Ways to Make It Safe for Others to Speak Up
The reality of hierarchical social systems is that people hold deeply ingrained, taken-for-granted beliefs that it’s dangerous to speak up or … Read more
With Practice and the Right Approach, Feedback Can Be a Gift
Annual performance reviews are controversial. Some people praise them in public, but most hate them in private. For starters, they are a waste of time — … Read more
How to Work With a Micromanaging Boss
If you haven’t worked for a micromanager, you’ve heard about them. Employees buzz about these bosses over lunch, complain about them around the water … Read more
To Build a Better Business, Hire Ramen Eaters
To build a corporate culture that’s as energized and agile as a startup, hire ramen eaters. “I meet these ramen eaters everyday,” says … Read more
Toxic Workers Are More Productive, But the Price Is High
Rock Star employees make a huge positive impact and help to increase the valuation of the business. That’s why finding a Rock Star is the goal of … Read more
How to Use Data to Improve Customer Service Performance
The relationship between increased employee engagement and a company’s revenues are strong. Multiple studies, including research from Gallup, have found … Read more