Performance Management

10 Commandments for Performance Discussions

I invested 38 years in the corporate world and my experience spanned a myriad of departments – to include human resources where I oversaw our leadership development program and played a critical role in personnel policy and practice. My time…

Great Managers Coach By Holding Up A Mirror

It’s no secret that the feedback we share with others fails to bring about positive and lasting change. By some estimates, people ignore our feedback nearly 70% of the time. There are lots of reasons why – it’s not specific, too infrequent, and…

Don’t Confuse KPIs and Analytics

Some companies tell me about their plans for people analytics and soon it becomes apparent that their mandate is something difference: they’ve been asked to report KPIs. The difference between analytics and KPIs can be illustrated by how they think…

Firing a Toxic Leader Is Only the First Step to the Cure

Toxic leaders are narcissistic, abusive, single-mindedly self-promoting, inconsistent, and authoritarian. Their leadership styles are devoted to advancing their own interests at the expense of the institution and their coworkers. Hollywood has given us several iconic toxic leaders: Gordon Gekko in…

5 Mistakes Leaders Make That Cripple Teams

Leaders create the culture that helps their teams thrive –– or barely survive. Of course, no leader intentionally stymies or stalls a team. But even the strongest leaders may make mistakes that freeze their people rather than free them to…

5 Behaviors That Build a Company’s Culture

A review of 2017 HCM trends identified improving corporate culture as a primary focus for HR leaders. Research from CEB also identified culture as the most common talent topic discussed during corporate earnings calls. Clearly culture matters. But what determines…

How to Set Goals the SMART Way

Goal setting is an undeniably important step on the road to achievement, be it personal, or in the workplace. Goals serve four basic functions: providing guidance and direction, facilitating planning, motivating and inspiring employees, and helping evaluate and control performance….