Note: This article is part of an occasional series dedicated to exploring the contribution of human capital assets (people!) to the valuation of a business. Welcome to The New ROI: Return on Individuals. Previous articles in the series can be found here. ∼∼∼∼∼ 60% of the U.S workforce…
Retention & Engagement
Stop Making Comp Offers Like a Car Buying Negotiation
In today’s incredibly tight labor market, it’s harder than ever to attract top notch talent. The majority of candidates are interviewing with (and receiving offers) from multiple companies. Counter-offers are more common, time to hire is increasing, and offer acceptance…
Retaining Your Top Talent Starts before They’re Hired
When you’re recruiting your next employee, you’re making first impressions and discovering prior experience to find out if they are a match for a role. How long they’ll stay at your company before moving on is probably not something you’re…
HR 101: 5 Simple Keys to Keeping Your People Engaged
Your people leave for various reasons. However, thanks to Gallup Research which collected data from more than 195,600 U.S. employees, we now have a #1 reason people say, “Peace, see ya later”: They don’t feel they are encouraged or supported to…
How One Company Is Helping Employees Cope With Caregiving
As a parent, daughter and human resources director, payroll and benefits for Boston Private, I understand firsthand how difficult and stressful it is for employees to care for loved ones and still work effectively. Managing the special issues of children…
HR Roundtable: Is Work / Life Balance a Myth?
The topic for the July (Cincinnati) HR Roundtable seemed to fit the time of the year because we gathered to discuss – The Myth of Work/Life Balance. Each month Steve asks people to RSVP as to whether they can attend…
Comp Guide for a Small Company: Why You Need a Salary Survey
Note: This is the second in a 4-part series on compensation practices for small companies. In this series Margaret O’Hanlon shows how a small company typically deals with compensation, discussing each of a few key practices and what problems these…
Why Look Outside When You Already Have Great People?
There is a talent shortage. I know, this isn’t a shock to you. You feel it in your business on a daily basis. Trying to fix it, you get creative in your hiring practices. Maybe you’re like Carol McDaniel, an…
The Law of ‘Congruent Experience’ Is One You Should Follow
Creating a winning customer experience starts first with the Employee Experience. The customer. It’s any person or group receiving a service from an individual or organization. If you run a company, it’s the person buying your t-shirts, pizza, or software. In healthcare, it’s the…
Meet These 4 Employee Needs and Engagement Will Improve
Engagement is a term that gets tossed around a lot in the business world. When we observe employees (including ourselves) not being focused or lacking energy in doing their jobs, we say that they have low engagement or are disengaged….
How to Read the Virtual Body Language Of Remote Workers
All managers want their teams to be happy and engaged in their jobs. Unfortunately, even the greatest companies will occasionally find themselves with an unhappy employee. Managers know there are certain patterns to look out for that may reveal an…
How To Design And Deliver Training That Matters
As more organizations focus on return on investment (ROI), implementing an effective learning and development (L&D) strategy to aid engagement and retention has never been more important. Employers that place a high value on equal opportunity and continuous learning are…
Today’s Organizations Do Well By Doing Good
Corporations are part of communities and must build and maintain trust while helping stakeholders, not just shareholders, says Marc Benioff, CEO of Salesforce. “If you put growth above trust, then all of a sudden you create a toxic culture.” I…
How One-on-Ones Can Make the Difference Between Loving and Leaving
It’s a well-known cliché in HR circles that employees quit their bosses, not their jobs. However, having run many employee surveys and regularly studying analytics on employee engagement, I’ve found that the root of the problem goes much deeper than…
Stop Using the Goodies, Gimmicks, and Gala Events Approach to Employee Retention
Imagine a male colleague of yours tells you his wife said she’s unhappy with their marriage. Last night she told him she doesn’t feel close to him; she doesn’t feel like they have an emotional connection. He then shares his…
Build a More Engaged Workforce These 4 Ways
Companies are becoming increasingly concerned with the internal culture of their company these days – and for good reason. Gallup has famously studied and reported on the American workplace reporting that the level of engagement among employees has a huge…
The Surprising Way AI Is Making Engagement More Human
Artificial intelligence and human resources may seem like strange allies at first glance. Artificial intelligence (AI) calls to mind words such as “cold,” “robotic,” and “automated,” while human resources (HR) is, for all intents and purposes, focused on people and…
5 HR Tech Firms That Are Tackling the Disengagement Problem
I recently came back from HR Tech Summit in Toronto which was an amazing experience. It was my first time in Toronto and my first true HR tech conference. This year, the technology was focused on employee retention and engagement….
What Would Happen If Everyone’s Pay Was Known?
What would happen if everyone knew how much everyone else was making? Crazy, you say? It might work for major league sports, but not for us. Wait a minute, says Josh Ingalls, who was Sr. HR Business Intelligence Consultant at…
Is Happiness the Secret to Engagement?
Note: This article is part of an occasional series dedicated to exploring the contribution of human capital assets (people!) to the valuation of a business. Welcome to The New ROI: Return on Individuals. Previous articles in the series can be found here. ∼∼∼∼∼ “A little girl…