Human resources is experiencing a massive shift. For years, organizations have relied on a single annual engagement survey to collect feedback from employees. These surveys have become a ritual for many companies, and a lucrative industry has sprung up around…
Engagement
Engagement Surveys: It’s What You Do About the Results That Counts
Does each of your employees know how their job contributes to the big picture? Are you truly interested in their input? The answers too often are no to both of these questions, which is bad for employers. An employer with…
6 Steps to Make Telecommuting Work For You
Does your company offer employees the option to work from a home office? There are a lot of reasons why this could be good for your business, even if it’s something you only occasionally make available to your employees. In…
Use This Checklist to Onboard Your Remote Workers
It can be easy to think of telework as a silver bullet for engagement – what’s more appealing to an employee than rolling out of bed and walking across the hall to work in their pajamas? However, telework is just…
21 Of the Worst Ways to Give ‘Constructive’ Feedback
If you’re like most managers — and most people in general — giving feedback is one of your least enjoyable experiences. It is also one of the weakest links between managers getting the output and outcomes they want and what…
4 Ways to Shape Your Culture So It Matters
Can we blame people for judging companies on their culture? We all spend such a high proportion of our lives at the office nowadays, that it’s unsurprising that we care about our working environment. Most conversations on culture inevitably end…
How to Deal with Negative People in a Positive Way
I remember Mike like it was yesterday, even though I met him over a decade ago. He was the guy sitting in the back of the room with the dark cloud over his head in a supervisor training I was…
Recognition Can Help You Win (and Keep Winning) the Talent War
The battle for talent is as fierce as it has been in nearly a decade, prompting business leaders to reexamine people strategies and practices in order to be competitive. It’s also underscoring the importance of employee recognition – and for…
The Value of Having Fun at Work
Do your employees come to work just to collect paychecks? Want them to become brand evangelists? Then, place “fun” on the top of your HR strategy. Seriously. The competitive marketplace for top talent is ruthless. Being a bland, vanilla, or,…
Why Do Your Employees Work For You?
Just as the customer has expectations around a firm’s brand, so does an employee. While the Customer Value Proposition defines the value of a firm’s products or services to the consumer, the Employee Value Proposition (EVP) is the value —…
What the Chicago Cubs’ Clubhouse Teaches Us About Building Trust and Chemistry
On their way last year to winning their first World Series in more than a century, the Chicago Cubs did something unusual: They changed the shape of their clubhouse. Instead of stretching across a long rectangular hall, the new Cubs…
The “EX” Data You Don’t Have Is More Important Than the “O” Data You Do Have
Over the past few years, successful companies have begun to place a great deal of attention on developing “experiences” for customers because they realize human beings are more likely to buy from a company that provides them with a great…
Good Leaders Inspire a Culture of Meaning
Leading isn’t just a matter of knowing what to do – it’s a matter of knowing and communicating why it’s important to do it. Authority alone will no longer motivate employees. People are motivated by a leader’s passion, by their…
When She Took Calls From Her Hospital Bed She Knew Work Was ‘Out of Control’
Ten years ago, Renae Smith founded her own public relations company, The Atticism, in Sydney, Australia. For years she worked long hours, building her business from the ground up, chasing clients, and answering emails at all times of the day and night….
Recognition Should Start at Onboarding, But Few Do It
The 2017 Society for Human Resources Management (SHRM) Conference was held in New Orleans this year, and it proved to be a popular location. We decided to take advantage of the high attendance and administer a survey to again test…
Is There Still a Need for HR?
HR departments are the last thing fast growing companies pay attention to. In the race to become lean, hypergrowth machines, many executives in the tech industry see HR simply as a nice to have at best, if not a symbol…
Don’t Underestimate the Difficult Decision to Quit
“I QUIT” In reading through an article the other day, I came across an old article about the resignation of Pope Benedict XVI .This was big news in 2013 since it had been 600 years since a pope had resigned…
7 Steps to Successful Technology Adoption
So you’ve decided to implement new technology (ERPs, EHRs, SaaS, mobile, cloud, etc.) within your organization – congrats! New technology can definitely make your organization more effective and productive, but only if the people within your organization actually use the…
3 Steps to Building Engagement Among Your Hourly Workers
It’s time to stop taking the hourly employee for granted. Despite the fact that hourly employees are nearly 60% of the US workforce, leaders have a tendency to discount them when formulating their employee engagement strategies. The high turnover in…
5 Keys to a Passionate Workforce
Every organization has the potential for world-changing impact. If you’re interested in joining the ranks of those who have achieved such significant market influence, you’ll need an ambitious goal that transcends the bottom line, and your leaders must foster passion…