Before I co-founded a company to help HR and people leaders transform their businesses, I was a consumer marketer – both agency and client-side – crafting … Read more
Make Your Frontline Workers Feel Part of the Team
The C-suite faces the struggle of wanting to be a part of every piece of the business, but it’s not always that realistic as a company grows. You … Read more
Employees Are Key to Making Brand Rituals Work
Imagine this: You walk into a store to buy an item and as you are checking out you notice the cashier has folds the receipt in a fun way before handing it … Read more
Will You Need an Engagement Survey Now That You Can Analyze Emails?
It has long been intriguing to imagine what you might learn from analyzing all the emails and messages employees send. Now, AI tools that do this analysis … Read more
Build Engagement With Trust and a People-First Approach
HR departments today are constantly faced with a growing number of challenges as the workplace demographic changes and employees’ needs span across five … Read more
What Do You Do When They Tell You: ‘This Is Not My Dream Job’?
There aren’t many people who will say that being a sales clerk is their dream job. And that certainly goes for the 250 employees of Wendy … Read more
Take Your Career Off Auto-Pilot
“’If you spend 12 hours a day doing work you hate, at some point it does not matter what your paycheck says,’” he told me. There is no magic salary at … Read more
What Do I Do If My Employee Just Won’t Engage?
I recently wrote an article about sucking the air out of your team. It was a fairly pointed article suggesting that leaders who do not facilitate … Read more
Is That Sucking Sound You Killing Engagement?
I started reading An Everyone Culture recently and came across a personal story that blew me away. The book follows three true learning organizations, and … Read more
Bringing Employee Engagement to Life On Stage
Editor’s note: Have you ever heard of a business book, particularly one focused on talent management, being turned into a play? Probably not since … Read more
Creating an EVP for People Analytics
When a few colleagues and I started a group called the Silicon Valley Culture Club in the early 80s, our goal was to create a safe place where those of us … Read more
From Paycheck to Purpose: Three Big Ideas for Purpose-Driven Culture
There is a tectonic shift happening in the employer-employee relationship. It wasn’t long ago, people looked to their companies for a decent salary, … Read more
Marketing Can Teach You How to Improve Engagement
The two most valuable assets in any business are actually the same thing. Humans. Our customers and our employees. Yet, in most companies there is a huge … Read more
Person of the Year: Employees
Every year, in either the 4th quarter or the 1st quarter, we all get the prognosis of the crystal ball view from the “futurist” as to what either the … Read more
The ‘Genius’ Behind Putting HR In Charge of Apple Stores
On February 5th, Apple announced that retail chief, Angela Ahrendts, is moving on after spending five years in the role. This news in itself isn’t terribly … Read more
Technology Can Help Build Those Critical Peer-to-Peer Connections
Research shows that relationships with coworkers matter. The more you interact with your counterparts, the better your physical and psychological health … Read more
You Miss 100% Of the Shots You Don’t Take
I was a very successful lawyer, making a lot of money, so-called dream job, etc. but I realized I was just going through the motions. It came down to just … Read more
Before You Do Another Annual Engagement Survey, Do Something Different
Engagement can mean a lot of different things, but in analytics, it tends to mean the data one gets from an annual engagement survey. Engagement surveys … Read more
How to Engage Your Hires Before They Start
In the HR and management world, we often discuss employee engagement — how to improve it, the detriments of low employee engagement levels and the … Read more
How You Onboard Can Make a Difference In How Much Your Employees Care
Gallup estimates that actively disengaged employees cost US employers $483 billion to $605 billion in lost productivity each year. But when executives look … Read more