Caustic Twitter Rants Cost Employee His Job AND Unemployment Benefits

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By Eric B. Meyer

An employee getting fired for caustic social-media posts is so 2011. Having an application for unemployment-compensation benefits denied because of Twitter stupidity — that’s the new black.

Stephen Burns was fired from his job after his employer learned that Burns had repeatedly tweeted that his work environment was “toxic,” his co-workers were “morons,” and his administrative assistant was “dysfunctional,” “psychotic,” and “schizophrenic.”

To set the stage, the employer had a number of policies in place that prohibited harassment and disparagement of co-workers. After one of Burns’s co-workers alerted the employer to the Twitter comments, Burns was confronted, at which time he admitted that he was the author of the tweets.

Violation of a reasonable work rule

At his unemployment compensation hearing, Burns further admitted that he was aware of the employer’s respect-in-the-workplace policies. Initially, a referee granted unemployment compensation benefits. However, on appeal Pennsylvania Unemployment Compensation Board of Review reversed and denied benefits to Burns.

For the reasons set forth above; namely, the violation of a reasonable work rule, the Commonwealth Court affirmed and denied benefits. (You can see the opinion here.)

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One thing worth noting here is no mention of a social media policy in the Commonwealth Court’s opinion. Yet, the employer still prevailed based on the breadth of its other work rules.

Does this tend to undercut the importance of social media policies? Heck no. If anything, it reinforces that, a more specific social media policy (and training) may have prevented this behavior altogether by alerting employees to the consequences of misbehaving online.

Then again, raise your hand if you think a social media policy would have changed anything here.

This was originally published on Eric B. Meyer’s blog, The Employer Handbook.

You know that scientist in the action movie who has all the right answers if only the government would just pay attention? Eric B. Meyer, Esq. gets companies HR-compliant before the action sequence. Serving clients nationwide, Eric is a Partner at FisherBroyles, LLP, which is the largest full-service, cloud-based law firm in the world, with approximately 210 attorneys in 21 offices nationwide. Eric is also a volunteer EEOC mediator, a paid private mediator, and publisher of The Employer Handbook (www.TheEmployerHandbook.com), which is pretty much the best employment law blog ever. That, and he's been quoted in the British tabloids. #Bucketlist.

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