Data, Metrics, & Analytics Archives

How We Used Analytics to Hire More A-Talent

Top performers drive a tremendous percentage of an organization’s revenue, yet finding these talented candidates proves a challenge to traditional hiring processes. But organizations using a data-driven recruitment approach find higher performing candidates and, as a bonus, get lower attrition….

Need C-Suite Buy In? Here’s How to Get It

Imagine a world where every great HR initiative gets properly funded: Retention programs are fully backed by the C-suite, recruitment snafus are nipped in the bud before they become big problems, and even the CFO meets employee engagement initiatives with near-giddy enthusiasm. Sound like…

6 Steps for Making Smart Decisions With Wearables Data

Several years ago, data gathered from sociometric badges (wearable devices equipped with sensors) revealed something interesting about the Bank of America’s call center employees: Those with the fastest “average call handling time” were also the most social. The company then…

How Analytics Are Like Windshield Wipers

Imagine you’re driving a Ferrari. You’re going really fast, cruising up and down mountain passes, with nothing in your way. Then it starts to rain. The only problem with your Ferrari is that you don’t have windshield wipers, so you…