From hiring to payroll, human resources departments have a lot to manage, and the volume of data they track and report is always growing. That’s why HR teams need the right process to understand and reach their goals. Without key…
Data, Metrics, & Analytics Archives
What’s Your Real Pay? Hint: You’re Actually Losing Ground
The Q2 2018 PayScale Index showed wages declined 0.9% in comparison to Q1 2018. The PayScale Real Wage Index, which measure wage growth in relation to inflation, dropped 1.8% over the last quarter – the biggest decline in seven years….
The 3 Dimensions of a Job: Style, Pace, Risk
I’ve spent over 25 years in human capital management and I’ve gotten 10 certifications in the space. Through the use and study of various assessments and workforce analytics, I can tell you that every job at any company contains some…
On Becoming A Scientific HR Function – Learning From Amazon And Google
Did you know that “becoming scientific” is a strategic goal that is shared by the HR functions of two of the top three most valuable firms in the world? Yes, Amazon’s goal is to “Become the most scientific HR organization…
How Predictive Analytics Can Make Talent Development More Effective
“Controlled chaos” sounds like an oxymoron. Yet to anyone who works in talent management or talent acquisition, controlled chaos describes daily life. There are too many things to do, too many needs to address, and too much happening at once…
Tech Vendors Can Do a Better Job Predicting Who’s a Flight Risk Than You
Many companies like the idea of using predictive analytics to assess flight risk (the probability that an employee will quit). The problem is that most organizations don’t have the skills to do this kind of analysis, and even where they…
The Surprising Way AI Is Making Engagement More Human
Artificial intelligence and human resources may seem like strange allies at first glance. Artificial intelligence (AI) calls to mind words such as “cold,” “robotic,” and “automated,” while human resources (HR) is, for all intents and purposes, focused on people and…
Are You Overlooking the HR Research That’s Already Out There?
Most of the useful data crunching in HR occurred long before the term analytics graced the booths of every darned vendor in the trade shows. That work was done by trained scientists in universities and subject to peer review. It…
Data Journalism for HR: A Beginner’s Guide
For the average person, data without a narrative is like a trip into the wilderness without a compass: overwhelming and disorienting. But when the facts are tied together by a good story, an otherwise intimidating journey turns into an enriching experience….
In the Rush to Big Data, Don’t Ignore the Legal Risks
Dear Littler: We are revamping our online job application. I asked our HR director if we should eliminate the question asking about an applicant’s hobbies. Not only does she think we should keep the question, but she says we need to…
You’ve Got Data. Here’s How to Use It to Have an Impact
The need to be data-driven in business is commonly accepted. Planning and making decisions based on hard truths over conjecture is the day-to-day norm for sales, marketing, product development and customer success functions the world over. Yet, somehow, HR still…
There’s Value In Pulling Together Metrics
The hype about HR analytics is sufficiently disconnected from reality that it’s worth taking a step back and reviewing where we are. Most of the work that companies are calling HR analytics is really just HR metrics. We’re getting good…
What Do You Do When You Have Too Many Hypotheses?
The most useful analytics begin with a clear question that is relevant to the business. For example, does it pay to continue to recruit at small universities or should we stick with the big ones? This gives the analytics team…
How Ready Are You For Europe’s Tough New Privacy Rules Coming This Month?
With Europe’s new rules on privacy scheduled to take effect May 25, companies have only a few weeks left to comply with the sweeping requirements regulating customer and employee information. The application of the European Union’s General Data Protection Regulation…
How We Used Analytics to Hire More A-Talent
Top performers drive a tremendous percentage of an organization’s revenue, yet finding these talented candidates proves a challenge to traditional hiring processes. But organizations using a data-driven recruitment approach find higher performing candidates and, as a bonus, get lower attrition….
Make Workforce Planning Real by Dumping Position Management
Given that people costs make up the largest chunk of the operating expenses for a typical organization, getting the workforce plan right is fundamental to good corporate fiscal health. Yet most finance departments still develop budgets for people the same…
Is Your Data Digging Turning Up Fake News?
I was reading a description of different advanced analytics methods and I felt there was something quite wrong. I had hard time putting my finger on it. Technically the descriptions were accurate, but at a more subtle level there was…
AI Is Beginning to Take On the Quality of Hire Challenge
One thing people often observe about technology is that the initial hype seems overblown, then one day the wave breaks upon us and things are moving faster than expected. Last year, when I first mentioned Ideal, a Toronto-based company offering…
Three Practices Every HR Team Needs to Adopt
An HR team can make all the difference in the internal success and versatility of a business. From hiring the most qualified talent to maintaining a strong and healthy company culture, HR reps play an integral part in thriving organizations….
How to Use Data to Improve Customer Service Performance
The relationship between increased employee engagement and a company’s revenues are strong. Multiple studies, including research from Gallup, have found that the odds of success were nearly double for those workers in the “engaged” group versus the “disengaged” and the…