Hiring Wisdom: The More You Hire Tough, the More You Can Manage Easy

Illustration by istockphoto.com
Illustration by istockphoto.com

If you’re a manager, who do you want on your team? A bunch of losers who moan and groan about everything, or winners who know what they have to do and are willing to meet all challenges?

Of course, you’ll say you want the winners, but I’ll bet you have a few whiners on your team right now anyway. These are the folks who say things like: “I didn’t know what I was getting in to; having to work so hard and deal with so many difficult people every day.”

How did you end up with a team of winners and losers when you use the same techniques to interview and select everyone?

Stressing the good — and bad — parts of the job

Well, you left out the information that would make the winners really want the job and the whiners disappear. You didn’t tell your job applicants how hard the work actually is or the people challenges that they would face or whatever else is difficult about the job.

When you stress both the good and bad parts of the job, you screen in only those who love a challenge and really want to be on your team — and screen out the rest.

While it may sound like more work, you only have to do it once, up front with each applicant, and you’ll save yourself hours of time down the line because now you’re actually choosing winners and they are choosing you. Best of all, you will enjoy your job more and so will all of your employees.

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This is what top coaches do. They pick winners in the first place.

So, as you can see, the more you hire tough, the more you get to manage easy.

This was originally published on Mel Kleiman’s Humetrics blog.

Mel Kleiman, CSP, is an internationally-known authority on recruiting, selecting, and hiring hourly employees. He has been the president of Humetrics since 1976 and has over 30 years of practical experience, research, consulting and professional speaking work to his credit. Contact him at mkleiman@humetrics.com.