Hiring Wisdom: Why Do Recruiters Keep Measuring the Wrong Things?

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Look at the metrics most recruiters track below and tell me which ones are truly important.

  • Time to fill;
  • Number of applicants;
  • Number of job offers;
  • Cost per hire;
  • Time to start;
  • Source of hire;
  • Applicant satisfaction;
  • Who did the hiring;
  • Quality of hire.

The one metric that really matters

Only one of these really matters: Quality of hire. Two others, however, are important to building a better system:

  1. Source of hire (so you know best where to spent your recruiting time and money).
  2. Who did the hiring or controlled the selection process (so you know who is best a picking winners)

All the rest are nice to know, but what good is it to fill a position quickly or attract a lot of applicants when the wrong person gets hired?

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This was originally published on Mel Kleiman’s Humetrics blog.

Mel Kleiman, CSP, is an internationally-known authority on recruiting, selecting, and hiring hourly employees. He has been the president of Humetrics since 1976 and has over 30 years of practical experience, research, consulting and professional speaking work to his credit. Contact him at mkleiman@humetrics.com.