When you get a call asking for a reference on a star employee who left you, you’ve just been put on notice that he or she is looking for a new job. So, before you share any information, tell the caller that you will have to call the former employee for their permission to discuss their performance. Ask the caller for the former employee’s current telephone number, then call your former star and ask if they would consider coming back.
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Join the Retention Revolution: 3 tips for radical retention
Retention is the greatest challenge facing employers today — it drains resources and slows growth. To reverse the trend, employers must revolutionize the way they work. Learn how talent intelligence will help you lead the retention revolution with strategies to engage and retain top performers.