If you have to be sold on mentoring, skip this video and read this article instead “The Huge Importance of Mentors in Developing Top Talent.” … Read more
A Blueprint For Hiring and Building An Agile and Innovative Workforce
Organizations feel the pressure to innovate or risk losing market share to smaller, nimbler competitors. HR leaders are hiring new talent in hopes of rapid … Read more
What It Takes to Teach Your Old School Managers New Tricks
Can traditional managers learn new ways to lead? Us humans are typically heavily committed to our habits – even our bad habits. When presented with … Read more
How Disney Uses Language to Engage Its Workers
In Disney parlance, employees are cast members, and the product everyone is focused on is the show itself. Disney is all about the show: its parks and … Read more
Psychologically Safe Cultures Need Courageous Leaders
During a sales meeting, an eager, young employee shared an idea. Two seasoned sales representatives looked at each other and snickered. In many … Read more
Wander Around and Discover If They Know the Mission
The heartwarming movie, Hidden Figures, reveals the overlooked and crucial contributions from a pivotal moment in American history. Through historical … Read more
3 Ways to Tackle the Cybersecurity Shortage
The cybersecurity talent shortage is reaching dangerous heights. Research by (ISC)2 estimates the global shortage at just under three million positions; … Read more
Leverage the ‘IKEA Effect’ For a Successful Program Launch
The IKEA Effect is a cognitive bias that describes a fascinating human behavior. The effect was first identified and described in the Journal of Consumer … Read more
Here’s How Real Leaders Own Their Mistakes
Being human means making mistakes. And being a leader means owning them. The weak defend mistakes, deny them, or distort them so that it looks as though … Read more
Mentoring Programs Take Work to Start, But the Payoff Is Great
Successful people often thank mentors when recognized with an award or congratulated on an accomplishment. Mentors guide us with knowledge and advice to … Read more
Intellectual Humility Can Make You a Better Leader
Our ignorance is invisible to us, not to others. We tend to overestimate how much we know — especially when it comes to something close to our reputation. … Read more
Why Your Frontline Retail Workers Quit and What to Do About It
Retail consumers today expect in-store shopping to be as convenient as shopping online, with the added benefit of talking to a knowledgeable employee about … Read more
What Do You Do When They Tell You: ‘This Is Not My Dream Job’?
There aren’t many people who will say that being a sales clerk is their dream job. And that certainly goes for the 250 employees of Wendy … Read more
How To Recognize the Signs of a Mental Health Issue
Each year, one in five adults in the U.S. experience mental illness, which includes depression, bipolar disorder, and anxiety disorders. Defined as a … Read more
Teaming: It Could Be Your Answer to Engaging and Retaining Millennials
Note: The following is an excerpt from the recently published book, The Team Game: How Your Business Can Dominate Year after Year ∼∼∼∼∼ During industry … Read more
How To Resolve Workplace Conflicts the Way Enlightened Leaders Do
Note: The following is an excerpt from the book, Executive Presence: The Art of Commanding Respect Like a CEO. ∼∼∼∼∼ For business professionals who hope to … Read more
HR 101: Start Onboarding the Day You Make the Hire
The best way to ensure first-rate customer service in your firm, I’d argue, is to begin at the beginning: Make your workers feel a valued part of the team … Read more
Here’s How to Measure Administrative Bloat, er, Call That ‘Productivity’
There are some board-level people metrics that are sometimes labeled as productivity metrics but are probably better understood as administrative bloat … Read more
A Measure For D&I Programs
A Simple Metric to Realize the Success of Diversity and Inclusion Initiatives There is an increasing trend among progressive organizations to invest in … Read more
Building a Business Case For HR Programs Is As Easy As PIE
Here’s the most important business finance formula you’ll ever need: P=I-E. Don’t you just wish the HR business was as easy as pie! It … Read more